Quick Quantum Quips: The quantum industry introduces its first public company

Welcome to TBR’s monthly newsletter on the quantum computing market: Quick Quantum Quips (Q3). This market changes rapidly, and the hype can often distract from the realities of the actual technological developments. This newsletter keeps the community up to date on recent announcements while stripping away the hype around developments.

For more details, reach out to Geoff Woollacott or Jacob Fong to set up a time to chat.

March 2021 Developments:

Quantum developments this month saw IBM score its first on-premises quantum computer deal, Honeywell push the ball forward by achieving a record quantum volume (QV), more newcomers join the IBM Quantum Network, and the first pure-play quantum computing startup to sign a deal to go public.

IBM: IBM announced a partnership with Cleveland Clinic, dubbed Discovery Accelerator, to utilize quantum computing for scientific research and discovery. What makes this partnership particularly unique is that IBM will supply Cleveland Clinic with a quantum machine on premises — a major milestone as the first order for an on-premises quantum installation. Other quantum engagements up to this point have utilized quantum computing through cloud infrastructure providers such as IBM, Amazon Web Services and Microsoft Azure.

Despite the nascency of quantum applications in real-world scenarios, the IBM-Cleveland Clinic partnership makes sense for multiple reasons. For starters, “wet labs” for scientific and novel drug discovery are one of the hypothesized earliest use cases as healthcare organizations have the means to purchase and house the popular superconducting quantum computer architectures, which require extremely cool environments, much like the Pfizer vaccine does, albeit at considerably lower temperatures. Additionally, the practical compatibility of early quantum applications for optimization problems creates large incentives such as increased scientific discovery efficiency, which reduces time & materials and labor costs. Moreover, the sharp increase of investments into the healthcare and quantum industry, catalyzed by COVID-19, put the two industries on a collision course.

IonQ: IonQ officially announced a deal to became the first pure play quantum computing company to go public, via a merger with dMY Technology Group III, a special purpose acquisition company (SPAC). The entity has an estimated combined market cap valuation of $2 billion. It is a significant milestone for the still-nascent quantum computing industry. Notably, however, IonQ did not choose the IPO route in going public, which may indicate wariness to test the public appetite for not-yet-commercially-ready quantum. Additionally, merging with a SPAC has several advantages, including bypassing the arduous IPO process, securing a prequantifiable cash infusion and gaining experienced guidance from leadership of the SPAC.

Honeywell: On the hardware system side, Honeywell achieved a QV of 512, a new record in the industry, on its latest form factor, System Model H1. QV is a metric developed by IBM in the pursuit of a better way to measure quantum computing performance, in place of the less-than-objective measure through qubit count. This achievement by Honeywell’s System Model H1 is notable as it debuted in September with a QV of 128.

On the commercial side, BMW announced a dual partnership with Honeywell and Entropica Labs to run a quantum proof-of-concept for BMW’s supply chain. The presumed role of Honeywell is as the supply-side quantum hardware vendor, while Entropica Labs provides the demand-side algorithms required for BMW to reap the benefits of quantum computing tied to the automaker’s bespoke problem set.

Cambridge Quantum Computing (CQC): On the scientific discovery side of the quantum industry, CQC published a paper demonstrating that quantum machines can employ machine learning (ML) techniques to “learn to infer hidden information from broad probabilistic reasoning models. The implications of these findings open the door to quantum applications in previously unconfirmed use-case scenarios. The biggest near-term beneficiaries are expected to be quantum hardware and software developers as well as ML scientists.

Phasecraft: This U.K.-based quantum software company joined the IBM Quantum Network, a global consortium of hundreds of quantum computing companies, startups, academic institutions and research organizations in the name of wholistically advancing quantum development from physical systems to algorithms and applications. Phasecraft currently develops algorithms aimed at optimizing and utilizing near-term quantum computers.

If you would like more detailed information around the quantum computing market, please inquire about TBR’s Quantum Computing Market Landscape, a semiannual deep dive into the quantum computing market. Our latest edition, published in December, focuses on the software layer of quantum systems.

Note to readers: As of the March edition of Q3, Stephanie Long, the creator of this blog, has moved on from TBR Inc. and bestowed this series to me, Jacob Fong. TBR and I would like to thank Stephanie for all her phenomenal work and analysis at the company and through this blog series on the ever-fascinating industry that is quantum computing.

Atos firing on all cylinders as it overcomes COVID-19 headwinds and expands in North America

Building industry-specialized expertise increases Atos’ value proposition around delivering business outcomes to clients

While Atos’ (Nasdaq: ATOS) revenue growth and profitability in 2020 were negatively affected by the pandemic, the crisis pushed the company to strengthen its focus on clients and industries. Atos is working with clients to enable business continuity, such as by facilitating work-from-home environments, providing agile infrastructures and tackling cybersecurity challenges, and to address client priorities, such as cost optimization, deployment of digital workplaces, and acceleration of digital transformation. The company’s pivot to an industry-aligned go-to-market approach to better address clients’ specific business challenges and its consistent acquisition strategy over the past year to gain niche capabilities in segments such as digital security, cloud and applications consulting, systems integration, AI and big data consulting, and decarbonization services improve the company’s ability to alleviate external revenue growth pressures due to tight spending.

Atos reached its financial targets during 2020 despite the challenging pandemic environment

Market uncertainty and volatility brought on by the COVID-19 pandemic forced multiple IT services vendors to forgo setting financial objectives for 2020. However, Atos was confident about its performance and, in April, established its 2020 revenue, operating margin and free cash flow objectives, which the company achieved by the end of the year. Atos estimated that revenue would decline between 2% and 4% organically for 2020 due to the negative effects of COVID-19 and reported a 2.3% year-to-year organic revenue decline, in line with the company’s projection. Operating margin before other expenses decreased to 9% of revenue in 2020 from 10.3% in 2019, an anticipated contraction due to pandemic-driven revenue declines; however, the metric was within the targeted range between 9% and 9.5% of revenue for the year.

The company’s efforts to reshape its portfolio, including by expanding its offerings around digital, cloud, security and decarbonization, and align its go-to-market approach to six industry groups positively affected commercial activity. Atos’ highest quarterly bookings level since 1Q19, continual emphasis on digitally certifying its employees, and investment in 12 bolt-on acquisitions since February 2020 will support revenue growth improvement in 2021. Atos’ goal is to grow revenue between 3.5% and 4% year-to-year in constant currency in 2021, and TBR expects Atos to meet its revenue growth goal as the company expands its portfolio, such as through the OneCloud initiative; continues it active acquisition pace; and maintains a strong deal pipeline.

2021 Atos North America Analyst and Sourcing Advisor Event: Social distancing, country lockdowns and travel bans due to the pandemic pushed Atos to continue hosting the virtual analyst event series the company initiated in June 2020 with its first global Atos Analyst Days event. Focusing on Atos’ North America regional business, the March 2021 event provided analysts with rich content through prerecorded executive presentations on topics such as strategic priorities, sales and business development, talent advancement, and Atos|Syntel business updates as well as deep dives on six regional industries: the media, the public sector and defense, retail, manufacturing, healthcare and life sciences, and financial services. The sessions were augmented by live one-on-one meetings with Atos’ executives, which enabled TBR to gain a deeper understanding of the topics and valuable insights from Atos’ executives as well as provide our own view and assessment on the covered topics. Having access to prerecorded presentations several days prior to the one-on-one meetings allowed TBR analysts to watch the videos at our own pace.

Aiven’s managed services capabilities bring the best of open-source data technologies to multicloud enterprises

With a core portfolio of platform services, Aiven meets the needs of developers, partners and the cloud-native enterprise  

Aiven was founded in 2016 by a team of open-source and cloud experts based in Helsinki who sought to develop a data management platform that capitalizes on the needs of more mature customers who are increasingly leveraging open-source software. As such, many of Aiven’s clients come already knowing what they want in terms of stream processing frameworks, databases, search engines, visualization and analytics. The core driver of value is Aiven’s ability to orchestrate data on a single management platform, which entails getting customers up and running with minimal deployment lag and enabling the integration with existing tool sets on any cloud. The dedication to a robust support model and transparent pricing with lower costs than many competitors are additional underlying factors that position Aiven to continue growing on pace with the expanding Database as a Service market (DBaaS); for reference, in just the last eight months the company has doubled in size to about 150 employees and is backed by a strong venture capital engine, including the company’s latest round of Series C funding worth $100 million, as well as solid new and recurring revenue streams.

Despite coopetive dynamics, Aiven benefits from allying with leading hyperscalers to support clients’ need for multicloud

As multicloud is a core component of its value proposition, Aiven provides customers availability by partnering with all three major cloud service providers (CSPs), including Amazon Web Services (AWS) (Nasdaq: AMZN), Microsoft (Nasdaq: MSFT) and Google Cloud (Nasdaq: GOOGL). In addition to Aiven’s services being made publicly available on the marketplaces of both Google Cloud and AWS, these relationships allow Aiven to provide enterprises with a way to build the services and applications that are enabled by databases on leading public cloud infrastructures, as well as offer a simple migration path for legacy customers. TBR notes that over 10% of Aiven’s customers are provisioning different services to multiple clouds and that many of Aiven’s adopters come knowing specifically which databases or monitoring tools they want to use and where they want to deploy them. While many customers often start with a preferred cloud partner, they ultimately seek to expand to other platforms for greater development autonomy and to avoid vendor lock-in. As a result, TBR believes Aiven’s role as an orchestrator for multiple database services across clouds positions the company uniquely in the market, as Aiven provides customers the degree of neutrality and third-party support required to navigate and manage various dispersed open-source projects.

However, as Aiven offers nine core services — including the widely deployed open-source platform tools Apache Kafka, PostgreSQL, MySQL, Cassandra, Redis, Elasticsearch, InfluxDB, M3 and Grafana — there is a large degree of coopetition as Aiven’s partners offer related services on their clouds and, in some cases, the clouds of other CSPs. The increasingly open, hybrid multicloud approaches of vendors like Google Cloud and even IBM (NYSE: IBM) will prove competitive, yet TBR believes Aiven still challenges its partners when it comes to enabling open-source innovation and helping enterprises deliver this innovation at scale. Meanwhile, as customers increasingly look for a partner to avoid vendor lock-in, Aiven is well positioned to challenge many vendors that trail the market in providing a degree of vendor-agnosticism.  

Open-source technology has become less of a value differentiator and more of a foundational attribute that customers in the cloud database market have come to expect. Vendors in the space must now embed other feature sets and functionality to stand out and navigate the common challenges faced when it comes to modern app development and operational management in the cloud. However, customer expectations go beyond avoiding vendor lock-in, one of the known benefits of open-source technology, to include reducing TCO while improving time to market, security and reliability. Aiven is a managed cloud database services vendor that delivers a unified data platform for both traditional and cloud-native customers looking to deploy data architectures seamlessly and across multiple clouds. By capitalizing on managed cloud services, Aiven has created a way for customers to build, deploy and manage various open-source database management and analytics tools in a self-service manner. With a variety of deployment methods available to customers in conjunction with the benefits of automated security, scalability and resilience, Aiven has demonstrated this value proposition by building a customer base that crosses multiple industries and highlights both customer-facing and back-office analytics use cases.

A Roaring ’20s for the Middle East?

PwC on post-pandemic digital transformation in the Middle East

On their March 23 webcast, “Transitioning to the New Normal,” PwC’s Middle East leaders discussed the results of their 24th annual CEO survey, focusing on findings specific to their region. Guided by Middle East Clients and Market Leader Stephen Anderson, the conversation highlighted four themes: growth, lessons learned, transformation, and threats, particularly around cybersecurity and talent. In addition to the respondents’ overall confidence that 2021 and 2022 will be growth years for the region, one highly notable findings was that 59% of Middle East CEOs surveyed are planning double-digit increases in their investments in digital transformation this year. Not only does that percentage track closely with TBR’s Digital Transformation: Voice of the Customer Research, but it also far outpaces any other area for investment, at least among Middle East-based CEOs.

The PwC leaders noted that while 2020 put considerable revenue pressure on most regional businesses, companies also used the pandemic as a catalyst to cut costs. But for 2021, cost-efficiency trails digital transformation as a priority. Again, this tracks closely with our own research, which found that companies are prioritizing investment in cloud and managed services over digital transformation for this year. Cloud demand stems directly from the pandemic and the move to remote working, while the increase in demand for managed services has been building for years.

In TBR’s recent survey, over two-thirds of respondents are planning to increase their budget for managed services over the next year, which will create opportunities for vendors that can tie cost savings to managed services solutions. Also echoing TBR’s research around global delivery and automation, PwC’s survey found that “productivity through automation and technology” ranked as the top “workforce strategy” in 2021, jumping from 6% of respondents in 2016 to 46% in 2021.

The twin threats of cybersecurity and talent

In discussing threats to growth in 2021, the PwC team described the Middle East as being ahead of the rest of the world in terms of both reducing headcount early in the pandemic and now rehiring to meet returning demands. The challenge, shared globally based on TBR’s discussions with IT services vendors and consultancies over the last year, remains finding skilled talent, upskilling current talent and managing the overall talent base, especially in a highly competitive market for digitally versed professionals. PwC’s Middle East team suggested closer cooperation between commercial entities, local governments and higher education providers would be key to regional companies being able to recruit enough skilled talent in the near term. (Quick side note: PwC has a product that may be instrumental in tackling that talent shortage.)

As for cybersecurity, the PwC team acknowledged the reality that the 2020 rush to the cloud, sparked by the move to remote working, opened the doors to new cybersecurity vulnerabilities, leading over 40% of Middle East CEOs in PwC’s survey to rank security as a threat to growth this year. According to TBR’s Digital Transformation: Voice of the Customer Research, 26% of the surveyed respondents in Europe see regulatory compliance risk as an impediment to successful digital transformations. In the same study, 50% of the respondents overall said the most critical attribute for vendor selection remained working knowledge of digital-related security, risk and privacy issues.

But we made it through together

Thankfully, the webcast didn’t end on the pessimistic note of threats and talent shortages. Instead, the PwC team observed that the region’s people — across all businesses and professions — had been “stress tested,” had become more adept at new ways of working, had found a new appreciation for “others’ well-being,” and were poised to build on the lessons learned and change atmosphere and, perhaps, welcome in a new Roaring ’20s.

Throwing a bit of a black cloud on that optimism, in the PwC CEO survey, the widest gap between Middle East CEOs and the global respondents occurred on the subject of “geopolitical uncertainty,” which CEOs from the Middle East saw as a far larger threat to growth. In contrast, Middle East CEOs were markedly less concerned than their global counterparts about overregulation as a hindrance to growth, perhaps pointing the way toward what TBR believes could be a path to success in the region in 2021: follow the Dubai, United Arab Emirates, promise of no new government fees until 2023 and the Omani shift toward more access for investors. Using competitive pressures within the region to continue to make the Middle East as a whole more attractive to global investment and trade will likely remain a key strategy for local CEOs and government leaders.

TBR has tracked developments in the region through special reports on Egypt and other nearby countries and IT services vendors’ investments as well as the financial and performance metrics of management consultancies published semiannually in TBR’s Management Consulting Benchmark.

Women in STEM: You can be anything and do everything

The STEM field is growing, creating tremendous opportunity for well-trained applicants. While STEM has traditionally been a male-dominated field, cultivating interest at the undergraduate level can help draw in more women who may have the necessary skills but have never considered STEM as a career path. In TBR’s monthly series Women in STEM, we discuss how female leaders have successfully pursued careers in STEM and are encouraging more female representation by passing on the lessons they’ve learned to other women who are pursuing this path.

Hi. I am Stephanie Long, a senior analyst at TBR and the author of this blog series. I, like many other women in traditionally male-dominated fields, took a nontraditional path to my current job. I earned a bachelor’s degree in history and a master’s in secondary education from the University of New Hampshire, and I am a certified public school teacher for social studies in grades 5 through 12.

Though I am not currently working in a traditional school system, my passion for educating the future workforce has not slowed — but how I do that has changed. Through my job as a senior analyst, I collaborate with many brilliant men and women, in both mature and emerging markets within the data center space. As I track and notice trends in the strategies and performance of these businesses, I also notice a trend among the people I talk to: They are mostly male.

Girls can do anything boys can do despite societal pressures

I have been asked why I am championing women in STEM through my 2021 blog series — and why now, in 2021. There have been many recent societal changes that have sparked my interest in this endeavor, from the #MeToo movement to the election of the first female vice president of the United States. The reality is that our culture still promotes the falsehood that men are smarter — and as the mother of two toddlers, a daughter and a son, it irks me.

But the final push I needed to actually do something about it came in 2020 at Christmastime. My kids received playful T-shirts as a gift from a relative: My daughter’s read, “Fabulous Like Mommy,” while my son’s read, “Genius Like Dad.” Now, my husband is a biochemist, so yes, he is very smart — but why is clothing for toddlers promoting the idea that a mother’s most important quality is being fabulous? I may not be as intelligent as my biochemist husband, but there is certainly a lot more to me than being fabulous — I have many more important and impactful qualities. And while I wouldn’t call myself a genius, my mind is certainly a more appealing attribute than my fabulousness.

Words have power

The purchaser of these T-shirts simply did what most shoppers do: She saw the two versions, one for boys and one for girls, and inadvertently sent my daughter a message that she is “less than” simply because of her biologically assigned gender. How are these two traits even on the same spectrum, and why are they what society has deemed stereotypically feminine and stereotypically masculine? This is a fundamental issue that we as parents must address. We must teach our daughters that they are smart, too, and that their worth is more than skin deep. Their mind is a valuable asset that will last far longer than their looks.

As a child, I was hammered with these same gender stereotypes. I had big dreams as a little girl. I wanted to be a lawyer and later a scientist. My well-intentioned parents kept sending me the message throughout my youth that I could be anything I wanted to be but that being a lawyer or a scientist wasn’t conducive to being a good mother. (I now know that your job does not determine whether or not you are a good parent — your actions do). By the time I hit middle school, that message was cemented in my mind and I spent more time shopping with my friends at the mall to impress boys than I did on my homework.

I could be anything I wanted to be, but I couldn’t be everything I wanted to be, and therefore something had to give. For me, there was great pressure to forgo a high-brain-power career and settle for something where the hours allowed me to be home more with my future kids, and so I chose the path of a public school teacher. I pursued that path for many years, until a series of very fortunate events and a few very influential men who believed in me showed me that I could do it all and that, no, my kids wouldn’t suffer. I can work in a field that requires a lot of brain power AND be a good parent. The two are not mutually exclusive.

Practice what you preach

This all connects if you have followed me this far to TBR’s Women in STEM blog. The advice I am collecting from these female champions in STEM careers is extremely important and applicable — and it needs to be embraced before the current generation of children are old enough to know the difference. And we as their parents need to fight against the messages society continues to hammer our daughters and sons with.

But it goes even further than this. We as parents need to practice what we preach or our children will not believe us. Actions speak louder than words. But we know through research that in middle school peer influence begins to matter more than parent influence, and this influence disparity only grows with our kids through high school. So, I alone as their mother can only do so much. Society needs to support the change from within, through messaging, advice and mentorship, to uplift all women and remind us, regardless of age, that we are as capable as our male counterparts — in our careers, in our homes and in life.

 

 

mimik pioneers a unique hybrid edge cloud solution that empowers the localized autonomy of devices

The journey to capitalize on the edge is rooted in deep telco experience, coupled with a passion for breaking boundaries

A brief history lesson is important to understand how mimik came to be. It was during her tenure as CEO of Vodafone xone that mimik CEO and founder Fay Arjomandi realized the growing importance of decentralizing data analytics and processing to the edge. Through the testing of capacity improvement and utilization of network traffic, Arjomandi noted the inherent delay that occurs when traffic hits a data center, causing extensive issues such as bottlenecks as data struggles to reach the back end of the application. This was all occurring in the context of the rapid evolution of devices themselves, increasing not only in sheer volume but also in sophistication.

Arjomandi came to the realization that the existing architecture of the time was not equipped to support the ongoing shift to a hyperconnected digital world where almost every object can be smart. The future is not about vertically integrated devices that communicate in a linear fashion to the cloud or on-premises data center environments, but rather will be rooted in horizontal platforms where data can be processed and exchanged across diverse networks, platforms and systems. Created in the context of IoT but viewed with new eyes as the Internet of Systems versus “things,” mimik pioneered a new architecture in the form of a hybrid cloud edge solution that enables any computing device to act as a cloud server with the ability to communicate autonomously and locally and to make decisions across and within networks. 

Empowering local systems to make autonomous decisions is mimik’s core value 

By virtue of placing enterprise applications closer to where data is created and where insights are actionable, edge devices have always maintained some degree of autonomy. That said, there has also been an underlying perception that the cloud has an umbilical-cord-like function in that it ultimately serves as the main governing force and point at which most of the data is processed, analyzed and housed. mimik has cut the cord, recognizing that as IT becomes increasingly decentralized, localized servers and sensors are evolving beyond mere endpoints and becoming part of powerful systems that can function independently of the cloud. mimik’s Hybrid edgeCloud application development platform was born out of the realization that applications can interact locally with the power to function as clusters of communities that communicate, inform and analyze data at the source.

The edge has traditionally been viewed as a localized extension of the cloud, providing a 1+1=3 opportunity to capitalize on the inherent benefits of the cloud with localized data processing and reduced latency. In the context of an increasingly hyperconnected world, the devices and sensors that interact at the edge are taking a central role, driving more and more use cases, rather than acting just as add-ons to amplify the value of the cloud. By focusing on what devices can accomplish as part of interconnected systems at the edge, mimik, a Canada-based technology firm, has emerged with an advanced out-of-the-box solution, Hybrid edgeCloud, which enables any computing device to act as a cloud server. The multiple positive implications include lowered latency, reduced constraints on network bandwidth, heightened security and decreased cost of cloud hosting — all due to the reduction of traffic traveling to and from the cloud and the enhanced connectivity within and between systems of devices.

Women in STEM: Atos’ Isabelle Warnier on overcoming the biggest roadblock

STEM fields are growing, creating tremendous opportunity for well-trained applicants. While these areas of study have traditionally been male-dominated, cultivating interest at the undergraduate level can help draw in more women who may have the necessary skills but have never considered STEM as a career path. In TBR’s monthly series Women in STEM, we discuss how female leaders have successfully pursued careers in STEM and are encouraging more female representation by passing on the lessons they have learned to other women who are pursuing this path.

Meet Isabelle Warnier, head of Scaler, the Accelerator, and head of Industry Analyst Relations at Atos

Isabelle Warnier, head of Scaler, the Accelerator, and head of Industry Analyst Relations at Atos

Isabelle Warnier currently serves as vice president and head of startup and SME program Scaler, The Atos Accelerator, which focuses on industries, security and decarbonization. The program combines Atos’ expertise with the knowledge of industry-focused startups to coinnovate industry-specific digital solutions.

Warnier holds a master’s degree in marketing communications and brand management from CELSA Paris-Sorbonne.

Trust and empowerment from leaders can break down barriers

Many young women find excitement in STEM fields when in school but convince themselves that they should not or could not make a career out of it. “I was so embarrassed not to be an engineer working with scientists and experts, as a woman in a man’s world and not from a prestigious engineering school,” said Warnier. In January’s Women in STEM, IBM’s Jennifer Glick spoke to imposter syndrome — when one doubts one’s abilities and knowledge — among women in STEM, and Warnier echoes this, even going as far as to call it “classic among women” in the field. However, Warnier is quick to suggest ways to overcome this: “Start early convincing girls that STEM jobs are super exciting and that if you want to make something big for the world we live in, this is a wonderful place to be.”

Along Warnier’s successful and ongoing STEM journey, a common thread of leaders who trusted her abilities and empowered her to believe in herself enabled her to overcome imposter syndrome and to enact the changes she felt were needed to make positive moves in her roles in the field. Warnier emphasizes the value of mentors, either male or female, along the journey to challenge you and guide you toward success.

Men see the benefits of a diverse workforce too

Warnier, a 20-plus-year veteran of various jobs in STEM, notes, “An increasing number of men also work to create more opportunities for women, because as they work with more diverse teams, they see the benefits.” We, as women, have a lot of insights to bring to the table in STEM fields if we challenge ourselves to step outside of our comfort zones and share them.

Just go for it

STEM fields are a segment of the larger working world where there are many unknowns waiting to be discovered. Whether it’s Thomas Edison’s accidental discovery of electricity or Newton’s sudden insight about gravity while sitting under an apple tree, great thinkers in history have made breakthrough discoveries because they were willing to go for it.  When asked what advice Warnier would give a young woman considering starting a career in STEM, she said, “I would definitely say, go for it! Jump into this limitless ocean. It is refreshing, nurturing, and you will find out that you can either swim, dive or sail on mainstream or unknown routes.”

Be yourself

Perhaps the most important piece of advice that women often forget is, “Do not mimic what you think is expected from you but develop what is singular and unique in yourself,” says Warnier. Every person has unique talents and strengths they can bring to their career. Do no lose sight of what makes you you. Warnier adds, “Evidence is overwhelming from corporate boardrooms to startups: Where women have more power, organizations are more successful, [and] economies where women participate more are more successful.” We as women need to embrace our strengths when pursuing goals both in and outside of our comfort zones so we can effect positive change using our special gifts and skills, especially in STEM fields.

PwC unleashed: A professional services firm adopts Netflix-like business models

From Products to Digital on Demand and ProEdge

We reported this time last year that PwC Products completely shifted from being an old-school, white-shoe, tax- and audit-focused professional services firm from the previous age of the Big Eight to being a business solutions provider, with those “solutions” including SaaS, managed services and platforms. Now the firm has taken another large leap forward, adopting elements of business models most notably deployed by Netflix to bring its software and solutions into clients’ environments in a completely new way, while simultaneously reorienting the firm’s professionals around the skills and capabilities needed to serve their clients in a new world. We understand that assessment sounds over the top in a market already swamped by exaggerated claims around digital transformation.  

Sustained investment and committed leadership — it is that simple

PwC launched PwC Products in early 2020, as covered in our special report, in which we noted: “PwC is a business solution provider, and some of those solutions include products — tangible, defined assets that allow the firm to be, as the PwC leaders noted, ‘better, faster, and cheaper for clients.’ Some of those assets will remain within the firm, scalable but deployed only to increase speed or efficiency in certain engagements. Some assets will remain with the client, paid for in full, through licensing or by subscription. For all of the solutions, PwC’s approach will start with a business problem in mind, rather than employing a systems integrator mindset of plugging technology into a business.”

Building on PwC Products, perhaps on a timeline accelerated by the remote-working realities of the pandemic, PwC rolled out Digital on Demand and ProEdge in late 2020, bringing to clients two distinct offerings made possible by years of sustained investment in digital capabilities, including software and the firm’s own IP, as well as a leadership commitment to adjusting the firm’s business model to fully accommodate subscription-based pricing and software-centric engagement models. In TBR’s view, the first element — investing in technology — does not differentiate PwC from peers, except perhaps in the firm’s early start in some areas and sustained commitment to an organizing framework. The second element — leadership and adjusting the business model — marks a critical difference for PwC. Even though peers have made some similar changes, PwC has aggressively gone all-in and adopted multiple changes to its business models.

Digital on Demand: All the apps you want for one low monthly price (Netflix model 1)

In essence, Digital on Demand is PwC’s version of Apple’s (Nasdaq: AAPL) App Store, but with a client experience more akin to Netflix (Nasdaq: NFLX), where every option is available immediately without separate pricing or technical concerns. Similar to how everyone can watch their Netflix shows on their own device, PwC’s Digital on Demand solutions can be downloaded into the client environment, where they can be configured.

Led by PwC Labs Partner Michelle Wilkes, from the firm’s Consulting practice, and US Automation Leader Jeff Lower, from Tax, Digital on Demand belongs within the larger PwC Labs practice and carries through a relatively basic premise: Take the automation PwC incorporated internally, curate the solutions and refine the automations, and then make them available for PwC’s clients to deploy into their own environments. According to Wilkes, PwC built the foundational 6,500 automations across its own back office and for client engagement and saved 8.6 million hours of staff time across the firm.

Starting with finance functions, where PwC has legacy strengths and strong brand permission, the firm has partnered with Microsoft (Nasdaq: MSFT), UiPath, Alteryx (NYSE: AYX) and others to provide clients a menu of downloadable automations (access to cloud-based AI models via information extraction using natural language processing and machine learning), deemed by PwC’s Wilkes as “proven and relevant” because the automations had been designed by people who are deeply familiar with the finance functions and have experience in the finance environment. In short, Digital on Demand is readily deployable software built by finance process people for finance process people. Wilkes said the firm has 393 downloadable automations today, with plans to reach 500 by May 1.

On Feb. 18 and 19, 2021, TBR spoke with several PwC leaders: Michelle Wilkes, partner, PwC Labs; Jeff Lower, US Automation leader; Suneet Dua, chief product officer, PwC US; Darren Lee, partner, PwC Consulting; Mike Mendola, senior associate, PwC Labs; and Maria D’Alessandro, strategy director, PwC Products. This special report includes information and analysis drawn from these discussions and looks at how much the firm has changed and where the future of consulting lies for PwC and its peers. 

5G brings massive disruption to U.S. wireless market

The competitive landscape within the U.S. wireless market is transforming rapidly as a result of the T-Mobile and Sprint merger and disruption from new players including Dish Network, Xfinity Mobile, Spectrum Mobile and Altice Mobile. Heightened competitive pressures are spurring U.S. operators to revamp their go-to-market strategies to maintain market share as the 5G era progresses.

Join Principal Analyst Chris Antlitz and Analyst Steve Vachon for an in-depth, exclusive review of TBR’s most recent U.S. Mobile Operator Benchmark, during which they will discuss the financial and go-to-market performance of leading U.S. wireless operators as well as recent key developments impacting the U.S. market.

The U.S. Mobile Operator Benchmark details and compares the initiatives of the largest U.S. operators, including financial performance, go-to-market initiatives and resource management strategies. Covered operators in the benchmark include AT&T, T-Mobile, Verizon, Altice Mobile, Dish Network, Spectrum Mobile and Xfinity Mobile.

Don’t miss:

  • How Tier 1 U.S. operators compare in 5G development
  • How the T-Mobile and Sprint merger is impacting the U.S. wireless market
  • How emerging players will disrupt the U.S. wireless landscape

Mark your calendars for Wednesday, June 30, 2021, at 1 p.m. EDT,
and REGISTER to reserve your space.

How leading vendors performed in the private cellular networks market in 2020

Private cellular networks, particularly LTE and 5G, have become a key growth area within the ICT ecosystem. Enterprises are investing in private cellular networks as part of their broader digital transformations and a broad array of vendors are capitalizing on opportunities in this space.

Join Principal Analyst Chris Antlitz for an in-depth, exclusive review of TBR’s first edition of its Private Cellular Networks Vendor Benchmark, during which will discuss the revenue performance of leading vendors that sell private cellular network solutions. Chris will also provide commentary on smaller but faster-growing vendors.

TBR’s Private Cellular Networks Vendor Benchmark tracks the revenue key vendors obtain from the sale of LTE- and 5G-related infrastructure (including RAN, core, transport and services provided for that infrastructure) to governments and enterprises, including large, medium and small non-CSP (telco, cableco, webscale) businesses. The benchmark ranks key vendors in the private cellular networks space by overall revenue and by segment. Global market share and regional data and analysis are also provided.

Don’t miss:

  • Which vendors are leading the private cellular networks market from a revenue perspective
  • Which vendors are growing the fastest and why
  • Which regions and verticals drove the bulk of private cellular networks investment in 2020

Mark your calendars for Wednesday, May 26, 2021, at 1 p.m. EDT,
and REGISTER to reserve your space.