The Evolution of Acquisitions, GenAI and Digital Transformation in IT Services and Consulting in 2023
Near-term, expect GenAI opportunities around consulting and limited case uses around productivity
Patrick M. Heffernan is practice manager and principal analyst in TBR’s Professional Services Practice, where he directs the practice’s portfolio and manages projects on various topics, including creating management consulting services to deciphering digital transformation for consultancies and IT services vendors and analyzing the business impact of emerging technologies. Patrick’s responsibilities tap his expertise in competitive intelligence, strategy, and global political-economic impacts on business cycles and consulting vendors. His coverage and focus areas include IT services, management consulting, global delivery, strategy and operations, cloud, intelligence cycle, digital transformation, and innovation.
Near-term, expect GenAI opportunities around consulting and limited case uses around productivity
Ericsson has a compelling story for Vonage and the global communications platform the company is building, though Vonage’s ability to achieve sustainable profitability remains uncertain
TBR expects Eviden will focus on expanding its capabilities in cloud security, an area where the company can combine current cloud-native offerings with the hyperscalers’ security tools and add acquired capabilities and scale, bolstered by Eviden’s existing — and expanding — IP.
Offering users an immersive, real-time experience, the industrial metaverse draws on existing cloud-to-edge technologies to simulate, optimize and simplify complex systems across industries, predominantly manufacturing.
In this special report we recap our recent conversation with Santhosh Jayaram, Global Head of Sustainability at HCLTech, about the company’s efforts to adopt sustainable business practices and build a portfolio of sustainability solutions for its customers.
More technical minds can argue about simplicity for simplicity’s sake; I’m interested in the various approaches IT services vendors have been deploying to meet that growing client demand, and I’m constantly contrasting what I hear and see to a firm we spoke to late in 2022, KnowledgeRiver.
Patrick M. Heffernan, Principal Analyst and Practice Manager, has strong opinions on what it takes to conduct useful competitive intelligence research, and in this blog, he dives into three steps for producing research that will support your business goals and help you win in your industry.
An exploration of the top trends generating excessive confusion and fear in a macroeconomic climate that has already been befouled by inflation smog and a potential debt default: tech sector layoffs, generative AI and digital optimization.
Free webinar: Learn which trends in M&A, resource management and consulting will shape the U.S. federal cloud government market in 2023 and 2024; how AWS, Microsoft and Google are winning opportunities with U.S. federal government agencies; and how the largest federally focused IT services vendors are positioning as cloud professional services providers
In early 2023, TBR met with EY’s Kim Billeter, Americas People Advisory Services leader, Jonathan Sears, Global People Advisory Services Technology leader, PAS US-East leader, and Simon Stanaway, Americas Mobility leader, to discuss progress EY has made in growing People Advisory Services (PAS) within a highly competitive market and during a pandemic..
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