Select vendors pursue alliances and deals in the growing cloud market to offset choppy financial performance During the first couple quarters of the pandemic, Cognizant (Nasdaq: CTSH), HCL Technologies (HCLT), Infosys (NYSE: INFY), Tata Consultancy Services (TCS) and Wipro (NYSE: WIT), the India-centric vendors covered in TBR’s IT Services Vendor Benchmark, looked to form partnerships […]
What the elite vendors have known: It is all about talent, location and network In meeting with leaders at innovation and transformation centers around the world and discussing their approaches to talent, TBR learned that the most aggressive and successful vendors understood key human resources elements: Talent developed at a center could be dispersed across the […]
A pandemic-induced national problem with a PwC-designed solution In response to the COVID-19 pandemic and subsequent economic fallout, Singapore’s government sought to bolster the SME market, which employs 70% of the city-state’s workforce and generates 50% of its gross domestic product (GDP), in part through a risk-sharing program for loans to eligible SMEs. Early efforts […]
A full breadth of services to tackle fundamental capital deployment questions Setting the stage for EY’s shift from Transaction Advisory Services to Strategy and Transactions, Nadine Mirchandani, deputy global vice chair of Strategy and Transactions at EY, and team noted that as COVID-19 has served as an accelerant to disruptive trends across technology, macroeconomics and […]
Regardless of whether the pandemic lingers, re-emerges with a greater power in the fall or significantly subsides, TBR expects management consultancies will benefit from opportunities created by the chaos of COVID-19 as vendors address clients’ tactical run-the-business needs and expand activities around digital workplace, change management, HR and supply chain operations. Vendors with greater scale, […]
As the COVID-19 pandemic upended every business, some IT services vendors looked for new opportunities to address clients’ rapidly changing business and technology needs, including adjustments to massive-scale remote working and heightened cybersecurity vulnerabilities. Internally, a number of IT services vendors reacted to the pandemic by examining their own global headcount and sourcing resources needed […]
As the global pandemic persists, vendors prioritize employee safety while increasingly looking to employee productivity measures. Retaining clients and securing a larger piece of a shrinking budgetary pie are IT services vendors’ primary concerns with respect to clients as the pandemic depresses economic activity. Attracting and landing new logos has become vastly more difficult in […]
TBR perspective Logicalis’ efforts to optimize its legacy operations while doubling down on key growth areas such as cloud will largely depend on the company’s ability to develop integrated scale to ensure standardized service delivery. Evolving portfolio offerings, including the launch of its Digital Service Platform (DSP), paired with strengthening partner ecosystem relationships, will allow […]
Beer carts do not lead to promotions Prior to the pandemic, companies across all industries marketed their diversity and inclusion scores, rankings and awards, demonstrating to clients, investors and potential recruits their efforts in this area and good corporate citizenship. Combine fewer marketing opportunities with increased scrutiny of what exactly well-run diversity and inclusion programs […]
TBR perspective For decades, the legal services market has been perceived as a lawyers-only type of club with a high barrier to entry, with admission requiring many years of school, tremendous amounts of debt and passing of a bar exam. While lawyers remain at the forefront of providing legal advice, law services, like most industries, […]