HCLTech leadership discusses with TBR its engagement with a European bank in which HCLTech provided a comprehensive Know Your Customer (KYC) solution that helped the bank reduce its operations team by 60% and lowered the incidence rate of false positives by 30%.
About Patrick Heffernan, Practice Manager and Principal Analyst
Patrick M. Heffernan is practice manager and principal analyst in TBR’s Professional Services Practice, where he directs the practice’s portfolio and manages projects on various topics, including creating management consulting services to deciphering digital transformation for consultancies and IT services vendors and analyzing the business impact of emerging technologies. Patrick’s responsibilities tap his expertise in competitive intelligence, strategy, and global political-economic impacts on business cycles and consulting vendors. His coverage and focus areas include IT services, management consulting, global delivery, strategy and operations, cloud, intelligence cycle, digital transformation, and innovation.
Entries by Patrick Heffernan, Practice Manager and Principal Analyst
As everyone expands their offerings and capabilities, knowing the full scope of what your partners do matters now more than ever for success in alliances.
As part of initiative Project Fort Zero, Dell Technologies, in concert with 30-plus other technology partners, will deliver an “advanced maturity Zero Trust solution” — validated by the DOD — within the next 12 months
Join TBR for a 30-minute live discussion and Q&A on the state of the digital transformation market from buyers’ perspectives, how leading IT services firms are investing in and positioning GenAI, and more
Ahead of quarterly earnings releases, we look at best-case scenarios for CAGR for India-centric vendors Tata Consultancy Services (TCS) and Infosys.
IT services firms possess not only the trust of buyers but also the knowledge of buyers’ businesses to educate clients, and then help tailor GenAI tools to their business needs. In this blog, we look at the strategies and activities of three key players: Accenture, IBM Consulting and Dell Technologies.
As the needs emerging out of financial technology continue to evolve, HCLTech’s strategy positions the company to enable business transformation for clients underpinned by automation and AI tools that generate cost savings that are applied to the overall transformation, setting the foundation for digital and cloud adoption.
Near-term, expect GenAI opportunities around consulting and limited case uses around productivity
Ericsson has a compelling story for Vonage and the global communications platform the company is building, though Vonage’s ability to achieve sustainable profitability remains uncertain
TBR expects Eviden will focus on expanding its capabilities in cloud security, an area where the company can combine current cloud-native offerings with the hyperscalers’ security tools and add acquired capabilities and scale, bolstered by Eviden’s existing — and expanding — IP.