Entries by Patrick Heffernan, Practice Manager and Principal Analyst

Bringing Cloud to the Biggest Buyer: Insights into the U.S. Federal Government Cloud Market

Free webinar: Learn which trends in M&A, resource management and consulting will shape the U.S. federal cloud government market in 2023 and 2024; how AWS, Microsoft and Google are winning opportunities with U.S. federal government agencies; and how the largest federally focused IT services vendors are positioning as cloud professional services providers

EY Puts People First: Navigating Growth with Human-Centric People Advisory Services

In early 2023, TBR met with EY’s Kim Billeter, Americas People Advisory Services leader, Jonathan Sears, Global People Advisory Services Technology leader, PAS US-East leader, and Simon Stanaway, Americas Mobility leader, to discuss progress EY has made in growing People Advisory Services (PAS) within a highly competitive market and during a pandemic..

SoftwareOne Brings Intimate Knowledge of Clients to Meet Software and Services Needs

In late April, TBR attended SoftwareOne’s inaugural Global Analyst Summit in Milwaukee for two days of presentations, break-out sessions, and — because it is Milwaukee — baseball. The following reflects the presentations and discussions in Milwaukee, as well as TBR’s ongoing research around SoftwareOne and its peers in the IT services, cloud services and VAR markets.

Unlocking the Impact: How the Latest Trends in IT Services and Telecom Will Influence the Evolving Digitally Enabled Ecosystem

Free webinar: Learn how the evolving relationships between GSIs and their technology partners are changing the ecosystem, what VARs’ encroachment on SIs and consultancies means the market, and whether telcos’ investments in necessary infrastructure are finally going to pay off in profits

Technology Alliances Are Evolving

TBR has been evaluating the changing nature of technology alliances through its subscription and commissioned research for decades. A series of best practices have emerged, most often developed by young technology companies, while the commercial impediments seem more acute for legacy vendors with their employees’ resistance to change. The balance of this document will discuss the successful approaches vendors have shared with TBR, and what end customers and small technology companies have shared with us as the anachronisms associated with legacy partner program structures.