Market & Competitive Intelligence Special Reports and Analysis

The telecom industry has become too focused on incrementally improving the traditional model of building, owning and operating networks rather than fundamentally questioning whether that model remains fit for purpose. Much of what is characterized as innovation today amounts to finding ways to squeeze more value out of existing assets, architectures and business models. These improvements are necessary, but they are unlikely to address the industry’s more fundamental challenge of revenue shrinking on an inflation-adjusted basis.

Operators are looking for ways their core can deliver value beyond connectivity, particularly as pressure mounts to reduce operating expenses and differentiate services. Mavenir is responding with a distributed-intelligence architecture that places AI and analytics inside network functions, at the edge or centrally, depending on use-case requirements. Its proposed progression from rule-based automation to predictive analytics and generative, agentic reasoning is designed to improve service quality, optimize power consumption, identify fraud and ultimately support more autonomous network operations.

Infosys hosted more than 200 clients, partners, analysts and advisers during its flagship event, Infosys Americas Confluence 2026. The packed agenda included Partner Day and Analyst Day tracks, client stories, partner presentations and Living Labs demos of both Infosys- and partner-developed solutions and services. AI dominated the agenda, but the conversations were notably different than those at Confluence 2025. Last year, Infosys and its clients largely focused on the prerequisites for enterprise AI adoption, including data readiness, governance, architecture and talent. This year the discussion shifted toward what happens when enterprises actually begin scaling AI; the need to address rising complexity, agent governance, token economics, cybersecurity and model choice; and the ever-difficult task of proving business value. Infosys used the event to reinforce its ambition to become a leading enterprise AI services provider, positioning Infosys Topaz — and increasingly Infosys Topaz Fabric — as the enabling layer connecting models, applications, data business processes and partner technologies.