Special Reports & Analysis


Informatica IDMC Innovations Help Customers Harness Their Data in a Cloud-first World

Leveraging the IaaS and PaaS assets of its strategic partners, Informatica has transitioned its business model from selling disparate, legacy products to a unified cloud platform — IDMC — that can support a broader set of use cases and ultimately speak to a maturing audience of customers who are moving away from bespoke integrations.

EY Keeps Humans at the Center as People Advisory Services Grows

In early 2023, TBR met with EY’s Kim Billeter, Americas People Advisory Services leader, Jonathan Sears, Global People Advisory Services Technology leader, PAS US-East leader, and Simon Stanaway, Americas Mobility leader, to discuss progress EY has made in growing People Advisory Services (PAS) within a highly competitive market and during a pandemic..

SoftwareOne Brings Intimate Knowledge of Clients to Meet Software and Services Needs

In late April, TBR attended SoftwareOne’s inaugural Global Analyst Summit in Milwaukee for two days of presentations, break-out sessions, and — because it is Milwaukee — baseball. The following reflects the presentations and discussions in Milwaukee, as well as TBR’s ongoing research around SoftwareOne and its peers in the IT services, cloud services and VAR markets.

Accenture and SAP Amplify the Value of the Ecosystem Through the Lenses of Compressed Transformation

Compounding the emphasis on the services and technology capabilities of Accenture and SAP at the Accenture SAP Leadership Council was a parade of client presentations that reinforced the ecosystem theme in large part through its ecosystem’s diversity, with clients representing the high-tech, manufacturing, pharmaceutical, telecom and utilities industries, among others.

If Generative AI Is Not Top of Mind for Your Business Leaders, It Should Be

TBR dives into predictions about generative AI and its very real disruptions: Today, organizations are exploring ways to leverage GenAI to optimize how they operate the front lines of their customer service processes via contact centers, an industry that currently employs over 11 million individuals; and tomorrow, the technology will provide an alternative to enterprises’ IT departments, which must frequently tap third-party services partners for custom software development, a market that was valued at nearly $25 billion in 2022.

Optimizing for Telecom Network Deployment Services Opportunity in 2023 and Beyond

In this white paper, we apply our expertise in the market and our learnings from those engagements to provide a playbook for how TIS vendors can win in 2023 and beyond. We analyze the trends facing the market, outline how we believe vendors can align themselves to compete, and share tactical steps on how to put this playbook into action.

State of Competitive & Market Intelligence in 2023

As changes continue to disrupt the profession, competitive and market intelligence teams and professionals will increasingly look outside for help. They will seek out technologies, third-party analyst and research firms, and other tools that can help them automate and optimize CI/MI and free up available time for the most high-value, impactful projects.

Implementing the ‘Oracle Playbook’ Could Yield Billions in Salesforce Profit

By following the “Oracle playbook” and reducing costs, Salesforce could make billions in profit, leading to a change in financial focus across the industry, with revenue growth becoming a metric, rather than the only metric.

Building a Lifecycle Approach to GSI Alliance Strategy

In this white paper, TBR uses its experience to dig into the trends driving GSI alliances and provide our recommendations to technology partners on how to approach building a GSI alliance strategy.

Clients, Cloud and Localization Shape Infosys’ Strategy in 2023

Across an afternoon at One World Trade Center, Infosys leaders hosted a steady stream of clients and technology partners discussing how they have worked with Infosys to apply technology to business problems and generate both cost saving and growth opportunities. Notably, every panel included at least one client, coming from a wide range of industries and describing a variety of problems addressed — and solved — by Infosys.

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