Accelerated cloud adoption will persist even after COVID-19 pandemic subsides

Pandemic-related cloud adoption continues, with more multiproduct, mission-critical SaaS implementations planned for 2021 The outbreak of COVID-19 led to constraints around enterprise IT budgets, but the emergence of a digital workforce resulted in accelerated adoption of cloud applications, particularly those related to productivity and customer-facing suites in the front office. Enterprises needed to rapidly shift […]

ServiceNow takes a platform approach amid plans to emerge as the standard for enterprise workflows

TBR perspective Defining reputation as a platform company While many customers are poised to increasingly adopt best-of-breed solutions for diverse use cases, ServiceNow’s roots as a platform company allow the vendor to sidestep many traditional SaaS competitors and lead with a best-of-suite approach. The Now Platform — dubbed by CEO Bill McDermott as the “platform […]

Cloud professional services revenue grows by double digits as pandemic increases demand for cloud migration

Cloud professional services market summary Market overview In the most recent iteration of TBR’s Cloud Professional Services Market Forecast, we projected the market would grow at an 11.7% CAGR between 2019 and 2024 as vendors balance the effects of COVID-19 with rapid growth in digital transformation. Opportunity for benchmarked vendors comes from the large number […]

Rising cloud adoption and associated complexities present opportunities across service lines

Changes in general purchasing habits brought on by the COVID-19 pandemic have proved disruptive for many professional services vendors; however, the market is expected to rebound quickly as customers replace legacy IT systems with cloud solutions. As a result, managed cloud services is expected to be the fastest-growing subsegment of the cloud professional services market, […]

In an unlikely pairing, Oracle backs TikTok to drive OCI business and intimidate IaaS competitors

Acquisition turned partnership: Oracle bands together with TikTok Oracle’s presence in TikTok-related news — from competitive bid to strategic partnership to now minority stakeholder — has raised eyebrows from the beginning, given the company’s complete detachment from the social media business. Oracle executives have not been shy about expressing their support for the current White […]

How COVID-19 did and will forever change cloud

Join Allan Krans, Evan Woollacott and Catie Merrill for a review of COVID-19’s impact on the cloud market so far and a look forward at the long-term impacts. This discussion will provide insight on the challenges and opportunities in the cloud market, and which vendors we believe are best positioned to address them. Don’t miss: A review of how the […]