PwC’s design of a Central Lending Platform concept for Singapore: Acceleration and digitization for struggling SMEs

A pandemic-induced national problem with a PwC-designed solution In response to the COVID-19 pandemic and subsequent economic fallout, Singapore’s government sought to bolster the SME market, which employs 70% of the city-state’s workforce and generates 50% of its gross domestic product (GDP), in part through a risk-sharing program for loans to eligible SMEs. Early efforts […]

COVID-19 reveals true colors of creative advisory services

Regardless of whether the pandemic lingers, re-emerges with a greater power in the fall or significantly subsides, TBR expects management consultancies will benefit from opportunities created by the chaos of COVID-19 as vendors address clients’ tactical run-the-business needs and expand activities around digital workplace, change management, HR and supply chain operations. Vendors with greater scale, […]

Digital transformation during the COVID-19 pandemic

As the global pandemic persists, vendors prioritize employee safety while increasingly looking to employee productivity measures. Retaining clients and securing a larger piece of a shrinking budgetary pie are IT services vendors’ primary concerns with respect to clients as the pandemic depresses economic activity. Attracting and landing new logos has become vastly more difficult in […]

Know-your-tech strategy could be invaluable as Logicalis aims to disrupt peers in cloud managed services market

TBR perspective Logicalis’ efforts to optimize its legacy operations while doubling down on key growth areas such as cloud will largely depend on the company’s ability to develop integrated scale to ensure standardized service delivery. Evolving portfolio offerings, including the launch of its Digital Service Platform (DSP), paired with strengthening partner ecosystem relationships, will allow […]

PwC’s Saratoga, diversity and inclusion challenges amid the shifting landscape of HR management

Beer carts do not lead to promotions   Prior to the pandemic, companies across all industries marketed their diversity and inclusion scores, rankings and awards, demonstrating to clients, investors and potential recruits their efforts in this area and good corporate citizenship. Combine fewer marketing opportunities with increased scrutiny of what exactly well-run diversity and inclusion programs […]

Atos gains AI consulting expertise through the Miner & Kasch acquisition to enable digital transformations

Miner & Kasch’s deep AI expertise in North America helps Atos extend global reach and scale According to Atos SVP of Big Data & Security Jerome Sandrini, Miner & Kasch’s appeal included raw talent — “pure data scientists, real PhDs, not citizen data scientists” — and reusable components, particularly assets that will work with Atos’ […]

Vendors enhance core competencies with strategic purchases and AI investment to address IT challenges in the analytics services market

All vendors tracked in TBR’s Digital Transformation: Analytics Professional Services Benchmark except Oracle expanded their analytics services revenue in 1Q20, albeit at a slower pace from the previous year, highlighting that optimizing IT operations — through the use of analytics — is becoming table stakes for buyers. Accenture took over the No. 1 spot from […]

COVID-19 causes analytics services market to pause, allowing vendors to prove the true value of analytics and better train their AI models

All vendors tracked in TBR’s Digital Transformation: Analytics Professional Services Benchmark except Oracle expanded their analytics services revenue in 1Q20, albeit at a slower pace from the previous year, highlighting that optimizing IT operations — through the use of analytics — is becoming table stakes for buyers. Accenture took over the No. 1 spot from […]

IT majors may have incurred higher costs for insurance, health benefits for staff in June quarter

“Rewarding employees, especially the over-performing ones, with higher variable pay during times of crisis is typically a strong morale booster. While attrition also came down across all vendors, vendors know that retaining highly-skilled, loyal personnel can be a hard task, said Boz Hristov, Professional Services Senior Analyst, Technology Business Research Inc.” — The Hindu Business […]