Join Practice Manager and Principal Analyst Patrick Heffernan, Principal Analyst Boz Hristov, Senior Analyst John Caucis, Senior Analyst Elitsa Bakalova and Senior Analyst Kelly Lesiczka for an in-depth look at TBR’s predictions for the IT services market, including management consulting, federal IT services and global service delivery, in 2022 as well as trends they expect […]
Sustainability — in talent, decarbonization and emerging tech — becomes the watchword for IT services Services is still people, even as compelling new forces like ESG and emerging technologies challenge IT services vendors Even with a rush of emerging technologies and responses to the pandemic at the forefront of IT services vendors’ strategies and client success […]
IBM is strengthening public sector resources in the U.S. to capture modernization opportunities While the public sector accounts for less than 10% of IBM’s revenue, in TBR’s estimates, IBM is expanding resources in the U.S. to ramp up activities. IBM developed its delivery capabilities for the U.S. federal sector by establishing the IBM Center for […]
“The firm’s senior analyst, Elitsa Bakalova, claimed that the trends focus on the theme of sustainability — in hiring practices, climate change and emerging technologies. ‘Even with a rush of emerging technologies and responses to the pandemic at the forefront of IT services [providers’] strategies and client success stories, the fundamentals of IT services remain rooted in people […]
Key Insights IT services vendors are ramping up activities around building local market resource capacity on top of locally sourced global IT services delivery resources that have existed for decades. Revenue growth leaders are eyeing opportunities to further penetrate the APAC market by leveraging digital design and creative capabilities to drive high-value opportunities. Hiring local […]
In the most recent edition of the quarterly IT Services Vendor Benchmark, which published Oct. 7, TBR analysts took a deep dive into services vendors’ performance in APAC over the last few quarters, noting trends and anticipating how the market would react to easing pandemic restrictions and new investments in people and capabilities. The following […]
With IT services again enabling digital transformation, DeFi shifts blockchain into higher gear As vendors address clients’ needs around cost optimization and IT transformation, many are beginning to eye investing in next frontiers such as sustainability, product engineering services and blockchain for growth. However, vendors must overcome skills shortage gaps in these domains before they […]
“Atos proposes a range of edge servers to deploy computer vision at the edge in real-time, close to the data source – this is the BullSequana Edge and BullSequana Edge nano. The rugged BullSequana Edge nano can be used in any type of environment: from the shop floor, to outdoor and highly constrained environments in remote locations such […]
Digital transformation amplifies IT services market trends As vendors branch out from traditional revenue bases, enabling innovation drives investments in sustainability services, product engineering and supply chain optimization. While cloud continues to be the main technology driving digital transformation investments, buyer-vendor relationships are entering the next phase, where parties must account for new ways of […]
IT services market rebounding in 2021 after pandemic-caused trough Revenue growth for TBR’s benchmarked IT services vendors was flat during 2020 as growth challenges stemming from the COVID-19 pandemic negatively affected vendors’ revenue generation. Investments in cloud, cyber, AI and industry specialization will accelerate revenue growth for benchmarked vendors during 2021. This pent-up demand is […]