From boom to bust and back: COVID-19 changes dynamics of consulting-led digital transformation programs

Rising uncertainty from the global COVID-19 outbreak combined with competitive pressures in traditional and emerging IT service areas such as digital, cloud and cybersecurity is challenging IT services and management consulting vendors’ performance. The pandemic has driven massive changes in human resource management and is creating opportunities for IT services vendors to enable clients’ remote […]

Vendors pursue tactical run-the-business engagements to help clients react to COVID-19 and relaunch business operations

Management consulting market summary Outlook Regardless of whether the pandemic lingers, re-emerges in the second half of 2020 or significantly subsides, TBR expects consultancies will benefit from opportunities created by the chaos of COVID-19, such as uneven responses from government authorities around economic fallout, pandemic protocols and continued uncertainty throughout 2020. Vendors with greater scale, […]

Egypt and IT and the center of the world

What makes Egypt attractive Egypt’s growing IT services and technology sector has been built on important natural advantages and few forward-looking investments in recent years. The country’s proximity to Europe, considerably large and educated talent pool, and relatively low costs compared to nearshore locations such as Poland, Romania and Bulgaria make Egypt a natural hub […]

IBM expands hybrid cloud activities by partnering with India-based IT services peers

Partnering with IT services peers and integrating Global Business Services and Global Technology Services capabilities will help IBM improve client engagement and increase cloud signings Hybrid cloud remains an area of investment for IBM as the company pursues transformational opportunities with clients. IBM’s recent investments in improving its hybrid cloud capabilities, most notably with IBM […]

IT services vendors that lag in adjusting business models to rapidly changing market needs will suffer in 2020

IT services revenue will retain its low single-digit growth trajectory through 1Q20 before it begins to decelerate due to COVID-19 IT services year-to-year trailing 12-month revenue growth, at 2.2% in USD, was up 30 basis points sequentially in 4Q19 and down 400 basis points against the year-ago compare. During 4Q19, benchmarked IT services vendors continued […]

IT services revenue expected to dip in Q2

“As business disruption sets in with the Covid-19 pandemic, customer demand for IT services will take a hit, with revenue in the sector set to decline in the second half of 2020, according to Technology Business Research (TBR). In the analyst firm’s Q4 IT Services Vendor Benchmark report, TBR senior analyst Elitsa Bakalova pointed out that 2020 […]

2020 will be challenging for IT services vendors that are slow to adjust their business models to address rapidly changing market needs

IT services revenue will retain its low single-digit growth trajectory through 1Q20 before it begins to decelerate due to COVID-19 IT services year-to-year trailing  12-month revenue growth, at 2.2% in USD, was up 30 basis points sequentially in 4Q19 and down 400 basis points against the year-ago compare. During 4Q19, benchmarked IT services vendors continued […]

The digital transformation ecosystem demands cooperative partnerships

Competitive pressures in traditional and emerging IT service areas such as digital, cloud and cybersecurity, combined with unfavorable market dynamics tied to rising macroeconomic uncertainties and pockets of tight spending, are challenging IT services vendors’ performance. No vendor can do it alone, so partnering with software providers, such as SAP, enables vendors to expand their […]