Elitsa Bakalova is a senior analyst in TBR’s Professional Services Practice. In 2005 Elitsa launched TBR’s IT Services Vendor Benchmark, a quarterly comprehensive evaluation of approximately 30 professional service providers. Elitsa’s primary research and coverage focus includes vendors such as Atos, BearingPoint, Capgemini, Cisco Services and T-Systems. She provides a holistic analysis of IT services vendor businesses and develops quarterly vendor reports that combine financial modeling, analysis and insights. Elitsa’s analytical commentary has been quoted by various online sources.

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