EY’s Strategy and Transactions practice takes shape amid evolution across the entire firm

A full breadth of services to tackle fundamental capital deployment questions

Setting the stage for EY’s shift from Transaction Advisory Services to Strategy and Transactions, Nadine Mirchandani, deputy global vice chair of Strategy and Transactions at EY, and team noted that as COVID-19 has served as an accelerant to disruptive trends across technology, macroeconomics and even geopolitics, enterprises still struggle with fundamental questions around deploying capital, from acquisitions and mergers to corporate finance and core strategy. While EY has an established track record for working with clients on these issues, the newly formed Strategy and Transactions practice will help the firm build capabilities at scale, allowing EY to better address the full range of facets impacting clients and provide them long-term value, according to Mirchandani. Under the umbrella of Connected Capital Solutions, the firm has developed five distinct service offerings around Strategy, Corporate Finance, Buy and Integrate, Sell and Separate, and Reshaping Results, intended to be both stand-alone offerings and gateways to the rest of the firm’s service lines, such as Tax and Consulting, including technology transformation. In TBR’s view, explicitly delineating between the various challenges of capital deployment, such as separating acquisitions and integration from divestitures, provides clients with clear insight into the breadth of EY’s offerings without diluting the firm’s depth of expertise. 

Filling out the new organizational structure, Julie Hood, EY Strategy and Transactions leader for Europe Middle East, India and Africa, and Tony Qui, Global Innovation Leader who is responsible for innovation strategic direction within the Strategy and Transactions practice, explained that Strategy & Transactions includes three newly created sub-service lines — Transactions & Corporate Finance; EY-Parthenon; and International Tax and Transaction Services (ITTS) — and provided a few details on each:

  • Transaction Diligence, within Transactions & Corporate Finance, is, according to Hood, the “cornerstone” of EY’s practice and where the firm has established the longest and most substantial client relationships.
  • EY-Parthenon, which offers services around strategy consulting, transaction strategy & execution, and turnaround & restructuring strategy, intends to compete directly with EY’s Big Four peers and the leading strategy-centric consultancies, such as McKinsey & Co., Bain & Co. and Boston Consulting Group (BCG). Jim Hsu said EY-Parthenon combines on-the-ground staff who have multiple touch points with clients locally — with resources across the entire firm such as tax and risk. Hsu added that EY’s clients seek a “holistic approach” to their capital deployment issues, which plays to EY’s strengths in working both globally and across the entire firm.
  • Transfer Pricing, by its inclusion as a component of ITTS, illustrates the firm’s commitment to bringing both industry expertise and technical craft to engagements.

Effective July 1, EY rebranded its Transaction Advisory Services (TAS) as Strategy and Transactions (S&T) and moved the EY-Parthenon group into the new S&T practice. In mid-August, EY leadership, including Nadine Mirchandani, deputy global vice chair, Strategy and Transactions at EY; Julie Hood, EY Strategy and Transactions leader for Europe Middle East, India and Africa; Jim Hsu, Global Strategy lead at EY-Parthenon; and Tony Qui, Global Innovation leader for EY’s Strategy and Transactions practice, briefed TBR on the changes and expectations for the newly formed practice and new service lines and the firm as a whole. This special report reflects both that discussion and TBR’s ongoing analysis of EY.

Middleware: The quantum computing differentiator

As COVID-19 rages on throughout the world, more people are seeing the value quantum computing can provide once the technology matures. An integral piece of quantum computing’s success is the middleware bridging existing code and algorithms to the new logical circuitry being established that sits on top of the quantum circuits. This integration and abstraction will allow the technology to process complex algorithms to provide the outcomes the hardware enables. Middleware is more readily available because it is less of an investment, and many middleware startups exist in the quantum computing space. As a result, alliance and acquisition activity should heat up first in the middleware space as hardware and services vendors scoop up software assets to differentiate.

Join Stephanie Long and Geoff Woollacott for a discussion about the current middleware ecosystem for quantum computing and their predictions on how the space will evolve over the next five years.

Don’t miss:

  • How COVID-19 has accelerated interest in quantum computing
  • What the quantum computing landscape will look like in 2025
  • Key middleware vendors and what types of moves make sense for M&A and alliance activity

COVID-19 reveals true colors of creative advisory services

Regardless of whether the pandemic lingers, re-emerges with a greater power in the fall or significantly subsides, TBR expects management consultancies will benefit from opportunities created by the chaos of COVID-19 as vendors address clients’ tactical run-the-business needs and expand activities around digital workplace, change management, HR and supply chain operations. Vendors with greater scale, more established technology-centric brands, and deeper partnerships with cloud and software providers will weather the crisis and alleviate pressures on front-end management consulting by price-conscious clients that demand flexible payment terms. Meanwhile, the need for customer experience (CX)-centric workshops remains in flux, as what was the go-to-market approach just over nine months ago is now being recalibrated to account for limited physical and in-person sessions, impacting many of leading vendors’ design-led creative services performances.

Join Patrick HeffernanBoz HristovElitsa Bakalova and Kelly Lesiczka as they reveal key findings around leading management consulting vendors’ performance as well as how investments in marketing and creative services many of these vendors have pursued over the past five years are now playing out.

Don’t miss:

  • How major management consulting vendors performed during the first nine months of 2020
  • What the key trends are in the management consulting segments
  • How demand for CX-centric advisory sessions went from boom to bust and if it will come back in 2021

Amid the pandemic, new offerings and new footprints for IT services vendors

As the COVID-19 pandemic upended every business, some IT services vendors looked for new opportunities to address clients’ rapidly changing business and technology needs, including adjustments to massive-scale remote working and heightened cybersecurity vulnerabilities. Internally, a number of IT services vendors reacted to the pandemic by examining their own global headcount and sourcing resources needed to deliver services. TBR’s various special reports on products and offerings developed specifically to address pandemic-related challenges and a few changes in vendors’ global footprints provide the background for understanding marketwide trends and anticipating changes coming in 2021. 

Join Patrick Heffernan and Kelly Lesiczka as they detail a few of the most notable new pandemic-sparked products and offerings and then examine the larger trends among vendors’ responses to COVID-19, including recent and expected shifts in global staffing.

Don’t miss:

  • Which IT services vendors and consultancies came to market fastest with solutions specific to COVID-19
  • What portfolio and talent trends started during the pandemic are most likely to be sustained through 2021
  • How global staffing for IT services will change in the near term, and which countries might see a boost in IT services-related jobs

Connectivity will be ‘free’

The connectivity business model is poised to fundamentally change during the 5G era, and the telecom industry might see and will need to be prepared for a world where selling metered data access is no longer viable. New models have emerged, driven by the webscales, that portend a world where consumer network access could become “free” or close to free. Historical precedence and future context will be provided demonstrating that this radical change could indeed be feasible and that the market has a high probability of ultimately going in this direction during this decade.

Join Principal Analyst Chris Antlitz for an in-depth, exclusive review of TBR’s most recent Webscale ICT Market Landscape where he will discuss how webscales’ digital-first, platform-centric model can create a fundamentally new industrial framework for providing “free” connectivity in an economically feasible manner.

TBR’s Webscale ICT Market Landscape focuses on the nine webscales (aka the Big Nine) that TBR believes will own the largest, most comprehensive end-to-end digital ecosystems in the digital era. Specifically, this list includes Alibaba, Alphabet, Amazon, Apple, Baidu, Facebook, Microsoft, Rakuten and Tencent. The report includes key findings, market size, customer adoption, webscale positioning and strategies, geographic adoption, vendor positioning and strategies, and acquisition and alliance strategies and opportunities.

Don’t miss:

  • Which webscales are likely to drive this move toward “free” connectivity
  • How webscales will make money from “free” connectivity
  • What will happen to traditional operators amid this coming market disruption

PC status report: PCs reach a turning point

Join Ezra Gottheil and Eric Costa for a presentation on the PC market’s “interesting year” of 2020, where demand skyrocketed as more people used more PCs for more purposes than ever before. TBR believes the pandemic positively disrupted the PC market, giving the total available market a boost that will endure past the end of the crisis. However, the market will be largely saturated going into a year of recession.

Don’t miss:

  • How PC use and the perception of PCs have changed, and what the long-term implications are for vendors
  • How the changes are affecting Device as a Service (DaaS), PC management, and the relationship between users and vendors
  • How the major vendors are responding to a disrupted PC market

How COVID-19 did and will forever change cloud

Join Allan KransEvan Woollacott and Catie Merrill for a review of COVID-19’s impact on the cloud market so far and a look forward at the long-term impacts. This discussion will provide insight on the challenges and opportunities in the cloud market, and which vendors we believe are best positioned to address them.

Don’t miss:

  • A review of how the cloud market overall and leading vendors in particular have fared in 2020  
  • Analysis of feedback from customers on how their use of cloud solutions is changing  
  • A forecast of how cloud’s long-term growth and use will change through 2024  

Trends in capturing tailored data and insights for technology business leaders

Join Bryan Belanger and key members of TBR’s Tailored Services team as they discuss the shifting nature of the key questions technology business leaders ask them to address in their custom projects. Tailored Services regularly engages with decision makers working across all segments of the technology industry covered by TBR’s practice areas to conduct competitive and customer analysis that is used to help vendors benchmark performance and identify portfolio, go-to-market and commercial strategies to pursue business goals.

Don’t miss:

  • What topics have been most asked about in Tailored Services this year, and what’s expected for the future
  • How projects in competitive intelligence, customer intelligence and financial modeling are being structured by TBR and vendor clients for optimal insights and in response to changing market conditions
  • How research methodologies and approaches shift in capturing tailored data and insights in this rapidly evolving, highly disruptive industry

Digital transformation during the COVID-19 pandemic

As the global pandemic persists, vendors prioritize employee safety while increasingly looking to employee productivity measures. Retaining clients and securing a larger piece of a shrinking budgetary pie are IT services vendors’ primary concerns with respect to clients as the pandemic depresses economic activity. Attracting and landing new logos has become vastly more difficult in an all-virtual environment, challenging IT services vendors to develop novel ways to promote new offerings. The COVID-19 outbreak is shifting buyers’ priorities, compelling digital transformation (DT) services vendors to reframe their DT messaging to focus more on individual business functions than the reinvention of the full enterprise, creating a niche for emerging technologies such as AR and VR that can not only augment the existing technology stack but also help change how humans and machines interact in certain industries and processes. At the same time, DT opportunities centered on speed, connectivity and reliability help elevate 5G’s position in the crowded emerging tech market, but only if vendors can demonstrate the ecosystem will remain navigable.

Join Patrick HeffernanBoz HristovElitsa Bakalova and Kelly Lesiczka as they reveal key findings around leading IT services vendors’ performance during the pandemic as well as how adding new technologies such as 5G, AR and VR creates an additional entry point for vendors to cross-sell and upsell their service portfolios.

Don’t miss:

  • How major IT services vendors performed during the first nine months of 2020
  • What the key trends are in the IT services segments, and what levers vendors use to succeed in a challenging market environment
  • How IT services vendors are preparing to capture opportunities enabled by the new wave of emerging technologies

Technology Business Research, Inc. announces 4Q20 webinar schedule

HAMPTON, N.H. (Sept. 9, 2020) — Technology Business Research, Inc. (TBR) announces the schedule for its 4Q20 webinar series.

Oct. 14         Digital transformation during the COVID-19 pandemic

Oct. 21         Trends in capturing tailored data and insights for technology business leaders

Oct. 28         How COVID-19 did and will forever change cloud

Nov. 4          PC status report: PCs reach a turning point

Nov. 11        Connectivity will be ‘free’

Nov. 18        Niche enterprise edge vendors disrupt the enterprise edge compute market

Dec. 2           Amid the pandemic, new offerings and new footprints for IT services vendors

Dec. 9           COVID-19 reveals true colors of creative advisory services

Dec. 16        Middleware: The quantum computing differentiator

TBR webinars are held typically each Wednesday at 1 p.m. EDT and include a 15-minute Q&A following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].