GenAI Hype in 2024: A Deep Dive into IT Services Industry Predictions
Join us for a live look at how your team can take advantage of GenAI hype in the IT services industry in 2024.
Entries by Patrick Heffernan, Practice Manager and Principal Analyst
IT Services and Consulting in 2024: Traversing GenAI Pressures, Talent Challenges, and Regulatory Waves
A look at TBR’s top predictions for the IT services industry in 2024, including which companies will see the most success, a pivot to outcomes-based pricing due to GenAI and the expected major pain point for all companies
HCLTech Solves ‘Know Your Customer’ for European Bank
HCLTech leadership discusses with TBR its engagement with a European bank in which HCLTech provided a comprehensive Know Your Customer (KYC) solution that helped the bank reduce its operations team by 60% and lowered the incidence rate of false positives by 30%.
Strategic Synergy: Maximizing Technology Alliances in the Ever-Changing IT Landscape
As everyone expands their offerings and capabilities, knowing the full scope of what your partners do matters now more than ever for success in alliances.
Dell Security Services: Steady, Smart and Positioned to Accelerate on Zero Trust Solution
As part of initiative Project Fort Zero, Dell Technologies, in concert with 30-plus other technology partners, will deliver an “advanced maturity Zero Trust solution” — validated by the DOD — within the next 12 months
GenAI, the Maturing Digital Transformation Market and Ecosystems: Buyer and Vendor Implications
Join TBR for a 30-minute live discussion and Q&A on the state of the digital transformation market from buyers’ perspectives, how leading IT services firms are investing in and positioning GenAI, and more
Infosys and TCS: Forecasting to 2027 and Anticipating Upcoming Earnings
Ahead of quarterly earnings releases, we look at best-case scenarios for CAGR for India-centric vendors Tata Consultancy Services (TCS) and Infosys.
No Matter Your Strengths or Strategy, You Must Partner to Deliver on GenAI Opportunities
IT services firms possess not only the trust of buyers but also the knowledge of buyers’ businesses to educate clients, and then help tailor GenAI tools to their business needs. In this blog, we look at the strategies and activities of three key players: Accenture, IBM Consulting and Dell Technologies.
In a Crowded IT Services Market, HCLTech’s Banking and Financial Services Solutions Shine Like a Diamond
As the needs emerging out of financial technology continue to evolve, HCLTech’s strategy positions the company to enable business transformation for clients underpinned by automation and AI tools that generate cost savings that are applied to the overall transformation, setting the foundation for digital and cloud adoption.
The Evolution of Acquisitions, GenAI and Digital Transformation in IT Services and Consulting in 2023
Near-term, expect GenAI opportunities around consulting and limited case uses around productivity