Entries by Patrick Heffernan, Practice Manager and Principal Analyst

Rooted and stable yet innovative, HCLT relies on core strengths to drive profitable growth

TBR assessment HCL Technologies’ (HCLT) Mode 1-2-3 strategy remains a core pillar in the company’s efforts to navigate the dynamics of the ever-evolving IT services market, and positions it to transition its portfolio and address client needs now and post-pandemic. At the 2020 Analyst and Advisor Day, HCLT President and CEO C Vijayakumar noted, “The […]

Egypt and IT and the center of the world

What makes Egypt attractive Egypt’s growing IT services and technology sector has been built on important natural advantages and few forward-looking investments in recent years. The country’s proximity to Europe, considerably large and educated talent pool, and relatively low costs compared to nearshore locations such as Poland, Romania and Bulgaria make Egypt a natural hub […]

PwC Products: Not your father’s PwC

“Us disrupting ourselves” — PwC Digital’s journey to 2020 “In contrast to peers such as EY, which held an entire analyst conference focused on, and organized around, its technology consulting capabilities, PwC structured each of its client stories around the central business challenge, with the technology solution presented as only part of the successful outcome. […]

EY and technology: Embedding AI and moving beyond trust

Taking AI further EY’s “six habits” study provides detailed information and assessments of digital transformation leaders’ best practices as well as “actions for the boardroom,” such as “create a culture of continuous learning” and “embed innovation with corporate governance.” In previewing the study, TBR noted that the recommendations for boards to consider when accelerating AI […]

People and productivity: PwC’s approach to helping clients cope with COVID-19

Who is working from home? Do they have everything they need? Can they stay connected? Are they OK? Companies around the world have been struggling to answer those questions in recent weeks as the COVID-19 virus became a global pandemic and suddenly forced many workers, and their employers, to adjust to remote working. As human […]

COVID-19 outbreak allows SAP and SIs to work on their relationships

COVID-19 delays the already slow process of taking S/4HANA customers live For decades, service partnerships have been of utmost importance to SAP (NYSE: SAP). Migrating customers onto S/4HANA is a key part of SAP’s growth strategy, and none of those deployments happen without the involvement of partners. At the end of 2019 SAP reported a […]

Accenture and COVID-19: Challenges ahead

COVID-19 will pressure Accenture’s short-term performance but could accelerate adoption of automation as the company maintains pricing agility While a global health pandemic is not something vendors typically prepare for as part of their business continuity plans, for many, including Accenture, the COVID-19 outbreak will certainly test the resiliency of their business models. As a […]

In time of pandemic, IT services focuses on leadership, partnerships and automation

Accelerated automation Following market leader Accenture (NYSE: ACN), IT services vendors will aggressively adopt automation tools to drive down their own costs, improve remote delivery and retain clients during the global economic downturn. Automation will help ensure standardized delivery, even as engagements, implementation cycles and large-scale integrations change amid more remotely managed IT environments. IT […]

Aligning assets with partners’ complementary solutions: 2019 strategy may be critical for Wipro in 2020

As we look at significant changes coming to the IT services landscape and focus on agile shifts toward a post-COVID-19 world, strategies launched in the last 12 months may prove to be critical for some vendors’ long-term success. Understanding Wipro’s February 2019 moves can point to how the company might perform throughout 2020.  Wipro has […]