IT services and digital transformation: 4Q21 insights from TBR’s Professional Services team

With IT services again enabling digital transformation, DeFi shifts blockchain into higher gear

As vendors address clients’ needs around cost optimization and IT transformation, many are beginning to eye investing in next frontiers such as sustainability, product engineering services and blockchain for growth. However, vendors must overcome skills shortage gaps in these domains before they can move forward. We do not anticipate these domains to require vendors developing a new services category, but rather augmenting existing ones, allowing vendors to build trust with new buyers while still relying on legacy capabilities to support it. Decentralized finance (DeFi) will likely become the necessary catalyst for broader adoption of blockchain.

Further, vendors must carefully message the promises of these new technologies as they relate to their core value proposition without jeopardizing service quality and partner ecosystem relationships. This is particularly important when scaling up blockchain technologies as implementation requires trust across multiple parties.

Join Patrick Heffernan, Boz Hristov, Geoff Woollacott, Elitsa Bakalova and John Croll Wednesday, Nov. 3, 2021, as they reveal insights into and latest trends of the IT services and digital transformation markets, with IT services revenue growth accelerating ahead of prepandemic levels, setting the stage for investments and collaboration in next frontiers. The group will also discuss recent performances of the leading 30 IT services providers and the role of blockchain among the key technologies enabling digital transformation programs.

Don’t miss:

• TBR’s overview of performance and key trends for the 30 vendors in our IT Services Vendor Benchmark
• Deep dive on IT services vendors’ investments and activities in APAC
• Beyond the hype of cryptocurrency, and what’s next for DeFi

Register today to reserve your space

TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

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