Technology Business Research, Inc.

IT Services Market Outlook: Forecasting Growth, AI Impact and Competitive Shifts Through 2030

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Now is a particularly fraught time for IT services, with talent-centric, human-delivered business models under pressure from AI and the labor arbitrage value proposition challenged to evolve faster than AI adoption. TBR experts are constantly fielding questions around which strategies IT services companies are using to retain clients, strengthen technology alliances and reinvent their businesses.
 
Forecasting the IT services market requires understanding the vastly different business models of the largest vendors and accounting for both macroeconomic and technology-driven shifts in IT services buyers’ behaviors. And market challenges seen now will only loom larger in the future.
 
Building on a 30-year data set of two-year company-centric forecasts, TBR’s Professional Services team has built out marketwide views for IT services and consulting through 2030. The IT services and consulting & systems integration forecasts include company-specific predictions as well as best-case, worst-case and wild card scenarios, all built from a foundational understanding of what is and will be shaping the market.

In the on-demand webinar below, Principal Analyst and Practice Manager Patrick Heffernan, Principal Analyst Bozhidar Hristov, Senior Analyst Kelly Lesiczka and Analyst Jill Cookinham share insights into:

  • How, why and to what extent the IT services market will grow between 2026 and 2030
  • Which IT services companies are best positioned to grow fastest and/or strengthen their market share among the leading 30 companies
  • What factors could accelerate IT services revenue growth, and what disruptions could bend the growth curve into negative territory

Additionally, the team shares an exclusive look at TBR’s newest forecast research, the IT Services Market Forecast and the Consulting & Systems Integration Market Forecast.
 

 
This TBR Insights Live session is available on demand on our YouTube channel. Visit this link to download the presentation’s slide deck.
 
If you’d like to further explore the data mentioned in this TBR Insights Live session, sign up for a free trial of TBR Insight Center™ today.
 
TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.