IT services expectations for 2019: Assets, industries and human transformation

Join Patrick M. Heffernan for a roundtable discussion with TBR’s Professional Services senior analysts on three trends in the IT services market expected to pick up steam in 2019. The team will discuss the shift toward asset-based services and how assets will continue to change the IT services business model. The team will also reflect on the evolution of industry expertise from a differentiator to table stakes and increasingly toward something new. Wrapping up expectations for 2019, the team will debate whether “digital transformation” must give way to “human transformation” before a new era of technology-enabled services can transform companies.

Don’t miss:

  • How IT services vendors and their clients manage co-innovation’s impact on services-related assets
  • What shifts asset-based consulting has brought to IT services vendors’ business models
  • Why industry expertise has forced IT services vendors to refine their offerings and make tough decisions on which industries to serve
  • Which human-caused limitations and roadblocks prevent digital transformation from taking off, and what it will take to overcome those impediments


TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

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