Entries by Patrick Heffernan, Practice Manager and Principal Analyst

Atos is pivoting to industry and leading with technology

Atos emphasizes 7 digital breakthroughs to support its expansion in the mid term   Atos (Nasdaq: ATOS) is an expert at establishing short- and long-term strategies and not only strictly following and executing its plans but also providing checkpoints and information around milestones and financial achievements related to these strategies. During the Atos 2020 Analyst […]

Cultural readiness and technology savvy: Another view of Egypt’s IT outsourcing ecosystem

With technology a given, cultural readiness differentiates Egypt IT sector In a recurring point of discussion, CrossWorkers CEO Hans Henrik Groth described Egyptian technology professionals as creating an atmosphere of high “cultural readiness” for working with Europe-based clients, partly because Egyptians travel frequently to Europe for business and Europeans travel frequently to Egypt for tourism. […]

Business resiliency and people centricity: Fujitsu prepares for post-pandemic world

Putting people first, so they can put the customer first In the early weeks of the pandemic, Fujitsu’s global delivery centers quickly shifted to all-remote work environments, transitioning in waves as COVID-19 lockdowns moved from Asia to Europe and the Americas. Fujitsu’s leaders and on-the-ground managers passed along lessons learned in Japan, China, the Philippines […]

EY tackles COVID-19 and prepares for Next and Beyond

Now, Next, Beyond: The perfect framework for our COVID-19 present In a wide-ranging discussion centered on COVID-19, EY’s global leaders detailed for TBR the firm’s views on the current situation, the immediate needs and opportunities ahead in 2020, and what the post-pandemic reality will be for EY and its clients — Now, Next and Beyond. […]

Atos and COVID-19: Serve now and prepare for the future

Atos, its clients and its communities will be ‘Future Ready’ In a one-hour virtual session with analysts, Atos’ Pierre Barnabe, head of Public Sector & Defense as well as Big Data & Cybersecurity, and Robert Vassoyan, head of Healthcare & Life Sciences as well as Unified Communications & Collaboration, detailed the company’s response to COVID-19, […]

Rooted and stable yet innovative, HCLT relies on core strengths to drive profitable growth

TBR assessment HCL Technologies’ (HCLT) Mode 1-2-3 strategy remains a core pillar in the company’s efforts to navigate the dynamics of the ever-evolving IT services market, and positions it to transition its portfolio and address client needs now and post-pandemic. At the 2020 Analyst and Advisor Day, HCLT President and CEO C Vijayakumar noted, “The […]

Egypt and IT and the center of the world

What makes Egypt attractive Egypt’s growing IT services and technology sector has been built on important natural advantages and few forward-looking investments in recent years. The country’s proximity to Europe, considerably large and educated talent pool, and relatively low costs compared to nearshore locations such as Poland, Romania and Bulgaria make Egypt a natural hub […]

PwC Products: Not your father’s PwC

“Us disrupting ourselves” — PwC Digital’s journey to 2020 “In contrast to peers such as EY, which held an entire analyst conference focused on, and organized around, its technology consulting capabilities, PwC structured each of its client stories around the central business challenge, with the technology solution presented as only part of the successful outcome. […]