Can management consulting survive digital transformation?

Join Patrick M. Heffernan, principal analyst, and TBR’s Professional Services senior analysts as they discuss the management consulting competitive landscape, highlighting specific vendors’ performances while diving deep on three specific themes: asset-based consulting, convergence of strategy and technology, and maturing digital transformation/innovation centers. The team will examine leading vendors, such as Deloitte, McKinsey, PwC, EY, Accenture, Capgemini and IBM, and discuss how these firms have adjusted to consulting in an era of digital transformation.

Don’t miss:

  • How consultancies bolt IP and emerging technology assets onto traditional consulting engagements
  • Expected impacts from the blending of technology and strategy consulting engagements and vendors’ practices
  • Which consultancies led the pack in TBR’s Management Consulting Benchmark
  • The next evolution of digital transformation and co-innovation centers

 

TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

2018: The year multicloud and hybrid cloud became inevitable?

Just as cloud has become increasingly accepted and adopted by customers, the market dynamics are beginning to change. In 2018 customers put more complex multicloud and hybrid environments into the mix, making them the biggest challenges facing the use of cloud technologies moving forward. The bar has been set for 2019; customers now expect out-of-the-box integration, interoperability and ease of management for their cloud investments. Join us as we recap the developments of 2018, from customers’ shifting perceptions to vendors’ growth achievements, consolidation, new challenges and new ventures, as the cloud market continues to transform.

Join Allan Krans, Cassandra Mooshian, Meaghan McGrath and Jack McElwee from TBR’s Cloud team as they discuss the most salient events of 2018 and look ahead to what changes those events may bring in the coming year.

Don’t miss:

  • Shifts in cloud consumption
  • Cloud vendor adaptations
  • Expectations for 2019

 

TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

Why asset-based IT services will rule 2019

Join Patrick M. Heffernan for a roundtable discussion with TBR’s Professional Services senior analysts as they deep dive into one of TBR’s expectations for the IT services market in 2019, including the impact of asset-based IT services on vendors, their partners and the IT services market overall. After exploring basic ideas around asset-based services, the team will examine how this trend will likely play out in 2019 across analytics, management consulting, global delivery, digital transformation and IT services broadly.

Don’t miss:

  • How IT services vendors and their clients manage co-innovation’s impact on services-related assets
  • What shifts asset-based consulting has brought to IT services vendors’ business models
  • What changes observed in 2018 will gather steam in 2019
  • How TBR anticipates vendors will adjust to asset-based services across every service line

 

TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

IT services expectations for 2019: Assets, industries and human transformation

Join Patrick M. Heffernan for a roundtable discussion with TBR’s Professional Services senior analysts on three trends in the IT services market expected to pick up steam in 2019. The team will discuss the shift toward asset-based services and how assets will continue to change the IT services business model. The team will also reflect on the evolution of industry expertise from a differentiator to table stakes and increasingly toward something new. Wrapping up expectations for 2019, the team will debate whether “digital transformation” must give way to “human transformation” before a new era of technology-enabled services can transform companies.

Don’t miss:

  • How IT services vendors and their clients manage co-innovation’s impact on services-related assets
  • What shifts asset-based consulting has brought to IT services vendors’ business models
  • Why industry expertise has forced IT services vendors to refine their offerings and make tough decisions on which industries to serve
  • Which human-caused limitations and roadblocks prevent digital transformation from taking off, and what it will take to overcome those impediments

 

TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

IoT customer maturity

Customers, like vendors, are just beginning to figure out IoT

While Internet of Things (IoT) has been around for decades, for most customers, like most vendors, IoT is still very new. To derive the greatest value from the IoT approach, a customer has to have integrated, coordinated, cross-disciplinary teams creating solutions. Even experienced companies are challenged by the mountain of opportunities presented by current, much less expensive IoT technologies. For vendors to sell effectively and best serve their customers, they must assess their customers’ IoT maturity. Join Ezra Gottheil and Dan Callahan as they discuss how assessing customer maturity can help both vendors and customers.

Don’t miss:

  • What customer capabilities are needed for IoT
  • How to assess customer maturity
  • The implications of customer maturity in go-to-market tactics and delivery

 

TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

Crossing the chasm: Transforming from a CSP to a DSP

Communication service providers (CSPs) are embarking on transformation journeys to evolve into digital service providers (DSPs), leveraging nascent technologies such as software-mediated networking (NFV/SDN), cloud, 5G, analytics, automation and artificial intelligence. During the webinar, TBR will provide its definition of a DSP and characterize how a CSP can evolve into a DSP. Join Telecom Senior Analysts Chris Antlitz and Michael Soper for an in-depth review of service provider digital transformation.

Don’t miss:

  • The definition of a DSP
  • The attributes and characteristics of CSPs versus DSPs
  • The steps CSPs must take — and the technologies they must leverage — to transform into DSPs
  • Which operators are leading
  • Which vendors are successfully enabling transformation

 

TBR webinars are held typically on Wednesdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.

For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].

The value imperative: Healthcare IT services vendors reorient around value-centric models of care delivery and payment

Traditional paradigms for healthcare payment and delivery are transforming into models that offer enhanced value, accountability, transparency and patient outcomes. To pivot with the market and its embrace of value over volume, healthcare organizations are reorienting themselves and their health IT infrastructures to become more data-driven, patient-centric and value-focused. Join us Sept. 26 as we discuss how healthcare IT services (HITS) vendors are evolving their solutions and go-to-market approaches to effectively navigate the changing healthcare market.

Join John Caucis as he reviews TBR’s most recent Healthcare IT Services Benchmark and discusses the trends shaping the HITS market in 2018.

 

Webscale ICT market update

Webscales are focused on building out their global cloud empires while investing in emerging areas, such as artificial intelligence, machine learning and other cutting-edge technologies, to obtain a competitive advantage in the market and unlock new revenue streams. Webscales also remain focused on leveraging new technologies to bridge the digital divide, which includes bringing network connectivity to the unserved and better connectivity to the underserved peoples of the world. Join senior analysts Chris Antlitz and Michael Soper for an in-depth and exclusive review of TBR’s most recent Webscale ICT Market Landscape.

Going inside customers’ minds to predict the future of cloud

Looking at customer spending may tell where cloud has been, but going inside the minds of cloud customers can predict future changes. This insight comes at an important point, as the maturation of enterprise cloud adoption and vendor offerings have created a new reality for the cloud market. Purchase decisions are becoming more focused on the workload and use case rather than on the deployment model, and top vendors have solidified their positions on workload leaderboards.

Given these shifts, customer buying behavior and decision making have become more nuanced. TBR’s Cloud team has shifted its end-user research to better capture the new intricacies of the cloud market. Join Allan Krans, Cassandra Mooshian and Meaghan McGrath as they discuss the most recent insights from TBR’s cloud applications customer research and cloud platform & infrastructure customer research.