Sustained growth provides Accenture with the flexibility to enact internal and operational changes

In this week’s Accenture report, Senior Analyst Boz Hristov notes, “Accenture’s robust account management capabilities and diversified footprint supported continued profitable growth in FY1Q20 (CY4Q19), leading to increased market share. TBR does not expect major changes to the course of the company’s go-to-market strategy following the announced changes on Jan. 13 to its growth model, as client demand for globally supported, locally sourced services align well with Accenture’s integrated scale. TBR will provide further analysis of these changes during 1Q20.”

Additional assessments from our analyst teams

“As reported in the IT Services Vendor Benchmark, trailing 12-month IT services revenue growth decelerated year-to-year in 3Q19 as competitive pressures in traditional and emerging IT service areas, such as digital, cloud and cybersecurity, combined with unfavorable market dynamics tied to rising macroeconomic uncertainties and pockets of tight spending, slowed vendors’ revenue performance during the quarter. Average profitability for benchmarked vendors contracted year-to-year in 3Q19, and five of the top 10 operating margin leaders experienced the negative trend. Some of the vendors are finding it hard to balance addressing revenue pressures with investing in portfolio expansion, talent development and service delivery improvement such as through automation.” — Elitsa Bakalova, Senior Analyst

“In 4Q19 Wipro announced the opening of multiple centers globally. Specifically, Wipro opened a next-generation engineering and innovation center in Virginia that will focus on domain-centric use cases and add 200 jobs to its workforce of 500 in the area. Further, Wipro launched a NextGen Cyber Defense Center in Australia with plans to hire 100 cybersecurity personnel. TBR believes the new centers are aimed at diversifying Wipro’s APAC revenue base by driving traction with Australian government agencies for services like cyber resiliency and digital protection, supported by Wipro’s plans to open additional centers in Australia.” — Patrick M. Heffernan, Principal Analyst

On Wednesday Analyst Stephanie Long and Principal Analyst Geoff Woollacott will host a live webinar on the 2020 outlook of the data center market, including how data center vendors are investing in various emerging technologies to augment their portfolios and maintain relevance as legacy portfolios become commoditized. Register today for an opportunity to participate in this exclusive Q&A!

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