Fast Growth or Fading Fast: GenAI Opportunities for Legacy Global Systems Integrators
TBR Insights Live On Demand: Discover what obstacles and opportunities await global systems integrators in 2024 and how leading GSIs are positioning for growth.
Entries by Patrick Heffernan, Practice Manager and Principal Analyst
CGI Leverages AI Expertise for GenAI Success
Delve into the world of CGI’s GenAI capabilities, with key insights from CGI’s vice presidents of Global AI Enablement. Additionally, learn how the company is addressing challenges around data, change management, and ROI in IT services and technology solutions.
Expectations for GenAI Deployment in IT Services in 2024
Delve into the current landscape of GenAI deployment in 2024. Despite initial hype, concerns around cost, technology challenges, and ethics persist. Explore how IT services vendors are pivoting towards business-backed use cases to sustain client interest. Anticipate shifts towards outcome-based pricing and increased focus on data orchestration. Download TBR’s predictions for IT services and consulting markets in 2024 for insights into GenAI pressures and talent challenges.
From Transformation to Optimization: GenAI Hype vs. IT Services Reality
Join us for an exclusive review of the latest insights and analysis in TBR’s IT Services Vendor Benchmark, which looks at the competitive landscape as well as the performances of 31 leading IT services providers.
KPMG Leaders Talk 2024 Priorities and Plans to Scale Execution
KPMG’s leaders described their priorities as transforming the firm’s go-to-market approach, unlocking the power of the firm’s people, reimagining ways of working, and innovating capabilities and service enhancements. Success against these priorities, in TBR’s view, will come as KPMG shifts from building a foundation to scaling alongside the growing needs of its clients.
GenAI and the Power of the Use Case
In 2024, vendors adept at collaboration in the GenAI space and substantiating their promises with actual client outcomes will lead the pack. Those lacking in either area may still ride the GenAI wave, but they risk lagging behind with subpar results and waning market relevance.
SoftwareOne Aims for More Comprehensive SAP S/4HANA Transformation Role With Novis Euforia Acquisition
Novis Euforia positions SoftwareOne to better address growing client demand for modernization with minimal disruption and transformation through the journey to SAP S/4HANA.
Beyond the Proof of Concept: GenAI Use Cases in 2024
Join us for a look at examples of tech companies’ AI activities in 2023 as well as what to expect across the GenAI landscape in 2024
PwC Stepping Up When Technology Fails to Deliver Value
PwC’s recognition that a standardized, scaled business model combined with high-touch consulting could actually assuage fears around job disruption may prove critical as GenAI permeates IT services. Paired with the focus on measurable business outcomes, PwC’s factory approach could help separate the firm from peers.
Reliable, Proven and High-functioning: HCLTech’s Cloud-native and GenAI Labs
HCLTech’s Cloud Native Labs could be a blueprint for other IT services vendors, particularly as the entire cloud ecosystem faces disruptions from shifting client expectations and the opportunities around GenAI.