Entries by Patrick Heffernan, Practice Manager and Principal Analyst

Letting your clients pick you: Tweaking the digital transformation center model

“Start with a new space, furnish it with funky chairs, nontraditional work spaces and all the latest technologies. Recruit creative talent, mixed with some data scientists and wonder-tech folks, plus seasoned strategists. Bring in current clients and consult on digital transformation.” The last time I talked about getting leadership right at digital transformation centers, I […]

Your digital transformation center needs leadership

Start with a new space, furnish it with funky chairs, nontraditional work spaces and all the latest technologies. Recruit creative talent, mixed with some data scientists and wonder-tech folks, plus seasoned strategists. Bring in current clients and consult on digital transformation. As companies implement this playbook, a couple of common themes and challenges are emerging, […]

Laundering money and funding terrorism cannot withstand analytics and AI

Despite banks’ substantial investments in technology, people and processes to meet regulations, they currently lack effective and efficient systems for tackling financial crimes such as money laundering and terrorist financing. Regulators cannot keep pace with change, and the time and investment to overhaul banks’ legacy systems are too great given the complexity of global organizations […]

9 floors of innovation, intelligence and industry

Nine floors filled with experts, emerging technologies, partners and clients, all centered on a simple formula: innovation, intelligence and industry, plus rotation to the new while developing new skills. Counting down to today; investing in tomorrow A bit of history: Five years ago, Accenture dedicated its Bangalore assets to delivery, focusing on quality, productivity and […]

Google alliance strengthens PwC’s strategy-through-execution promise

On Oct. 27 and 28, PwC and Google executives described a new global joint business relationship combining PwC’s industry expertise and global reach with Google’s widely used technology, particularly Google for Work and Google Cloud. PwC partners said the relationship was predicated on the trust PwC clients put in the audit, tax and consulting firm, […]