Bozhidar Hristov, Principal Analyst

About Bozhidar Hristov, Principal Analyst

Bozhidar Hristov is a principal analyst within TBR’s Professional Services Practice. Bozhidar leverages close to a decade of analytical experience to lead and participate in research and analysis of the financial performances and strategic investments of the companies in the professional services market, including Accenture, Deloitte, KPMG and Infosys. He also leads TBR’s Digital Transformation research, where he focuses on analyzing the evolving business models of ICT market participants as a result of adopting disruptive technologies while addressing ever-changing enterprise buyers’ expectations and managing partner ecosystems. Additionally, Bozhidar is the lead analyst for TBR’s Global Delivery Benchmark. Bozhidar also oversees and contributes to custom research for clients and financial modeling projects and plays an integral role in presenting key findings from reports and thought leadership through TBR webinars. Bozhidar’s commentary has been quoted by online sources such as The Register, CRN, TechTarget, Diginomica, CXOtoday, Nearshore Americas, The Hindu Business Line, IT-TNA, PTeducation, The Economic Times and Livemint.

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Entries by Bozhidar Hristov, Principal Analyst

Humans at the center: EY’s People Advisory Services in the post-pandemic workplace

01.05.22/by Bozhidar Hristov, Principal Analyst

Transforming the employee experience for EY and its clients In late October 2021, TBR met with senior partners from EY’s People Advisory Services, including Kim Billeter, principal, Americas People Advisory Services leader; Jonathan Sears, principal, Americas Organization and People leader; Gerard Osei-Bonsu, EMEIA Integrated Mobility leader; and Agi Donnithorne, associate director of Global Analyst Relations, […]

Supply chain disruption: For EY, just another day in the office and another problem to solve

01.04.22/by Bozhidar Hristov, Principal Analyst

Know thyself and thy supply chain … or go to the board for more funding In early November 2021, and in reaction to the deluge of news and analysis around supply chain disruptions worldwide, TBR met with key members of EY’s supply chain to discuss their firm’s overall response to the current crisis as well […]

Top 3 Predictions for Digital Transformation in 2022

12.06.21/by Bozhidar Hristov, Principal Analyst

In the end it is all about business outcomes Digital is dead; long live business transformation Although the term “digital transformation” has served an important purpose of focusing the attention of business leaders and the IT services and consultancies working with them, it has been among the most overused phrases of the last 10 years […]

Top 3 Predictions for Global Delivery in 2022

12.03.21/by Bozhidar Hristov, Principal Analyst

Robots hire robots, talent uproots to anywhere, and TikTok takes on TCS Fallout from the pandemic will lead to the most disruptive year in global delivery since the start of outsourcing TBR anticipates sea changes on three fronts in 2022. First, accelerated adoption and sustained refinement of automation will lead to AI-enabled platforms determining the […]

Humble, focused and ambitious: Infosys’ story in Europe sets the stage for sustainable growth

11.03.21/by Bozhidar Hristov, Principal Analyst

Infosys’ localization initiative pays off as Europe-based clients opt-in for price-competitive services that are aligned with their overall vision Hosted at Infosys’ Design and Innovation Studio in London, the Infosys Leadership Forum provided attendees with a glimpse into how Infosys is taking an active role in shaping “digital Europe” from both a skills and capabilities […]

PwC accelerates SaaS strategy as latest round of solutions aim to solve marketers’ business challenges

07.12.21/by Bozhidar Hristov, Principal Analyst

In a series of conversations with PwC leaders during the past quarter, TBR learned more about the company’s growing products portfolio, including PwC Customer Link and PwC Media Intelligence, in addition to receiving an update on PwC’s CMO advisory practice. TBR spoke with Brian Morris, Customer Analytics and Marketing lead overseeing PwC Customer Link, and […]

Innovation delivered at scale shapes the course of KPMG’s next chapter

06.15.21/by Bozhidar Hristov, Principal Analyst

Relying on strong governance capabilities to bridge relationships between IT and business will enable KPMG to drive new opportunities in the ESG domain With KPMG CEO Bill Thomas kicking off the two-day Global Analyst Day it was evident that KPMG’s approach to clients’ changing business models due to COVID-19 has compelled the firm to also […]

TELUS International: Purpose built to be digital first responders

05.18.21/by Bozhidar Hristov, Principal Analyst

Accelerating success through successful acquisitions integration TBR recently had the opportunity to catch up with TELUS International President and CEO Jeff Puritt, two years after the company’s inaugural analyst summit in Las Vegas and two $1 billion acquisitions later. Right from the start it was clear that the company has been able to preserve its […]

Infosys and manufacturing: Technology prowess, low-cost presence and innovative offerings

05.06.21/by Bozhidar Hristov, Principal Analyst

Deal wins and investments in manufacturing suggest Infosys is anticipating a rebound in the vertical With COVID-19 disrupting global supply chains and forcing participants to seek alternative channels to either reduce transaction costs by leveraging blockchain or transform IT infrastructure by migrating applications to cloud to offset technical debt and diminish financials pressure, some vendors […]

Eyeing the future: Accenture’s fundamentals drive human-centric technology change at scale

03.04.21/by Bozhidar Hristov, Principal Analyst

‘Leaders Wanted — Masters of Change at a Moment of Truth’ Accenture’s (NYSE: ACN) recent virtual event to introduce its Accenture Technology Vision 2021 kicked off with a quick recap of the socioeconomic headwinds of 2020. These headwinds include four new concerns facing people personally and professionally: an increasing global population driving a need for […]