Services Weekly Preview: December 3-7

As we wrap up the quarter, just a few key items are left including the four reports listed below, the Management Consulting Benchmark and predictions for 2019.

Here’s what’s coming this week:

Thursday: Our semiannual deep dive on DXC Technology’s healthcare IT services (HITS) practice includes our assessment that DXC’s long-awaited return to HITS growth remains elusive in the face of stubborn post-merger disruptions and poor contract performance. However, we had expected the company’s recent traction in APAC and select European markets would work in concert with rebounding IT spending patterns in the U.S.-based payer sector, the ongoing bull market in life sciences IT investment, and DXC’s acquisition of Molina Medicaid Solutions to launch a period of renewed HITS revenue growth. The report also includes scenarios on DXC’s acquisitions and the company’s activities in the Middle East.


  • In our mid-November initial report on Cisco Services, TBR noted that the company sustained growth in 3Q18 by attaching services to Cisco’s growth initiatives around next-generation solutions. Our full report will explore the drivers behind that growth and include scenarios around streamlining headcount in the Customer Experience business, which includes Cisco’s software, subscription and services activities; transforming clients’ IT operations at speed and scale utilizing predictive services powered by artificial intelligence and machine learning; and expanding cloud-related offerings by partnering with Google Cloud, SAP and Amazon Web Services.
  • With SAIC’s earnings release slated for Friday, TBR will be looking to see if the company conformed with our July assessment that SAIC needs to address federal priorities as a low-cost alternative in IT modernization, platform integration and training, as well as expand into underpenetrated areas of the federal market organically and/or through acquisitions.
  • Finally, our semiannual look at NTT DATA’s HITS practice will acknowledge that the 2017 acquisition of Dell Services’ healthcare assets was a major undertaking, but is now complete and has significantly enhanced NTT DATA’s capabilities across multiple healthcare segments. In addition, the report includes scenarios around alliances and virtualization in the healthcare IT space.
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