GenAI Hype in 2024: A Deep Dive into IT Services Industry Predictions

With every technology revolution, the speed of change depends on people; this is especially true in IT services, where robots will never be able to replace the human touch — at least not in 2024. While generative AI (GenAI) is creating much excitement in the industry and is seemingly poised to disrupt every business model, TBR sees the IT services and consulting vendors benefitting from the near-term (and constant) hype and positioning for long-term growth around less exciting, but no less important, areas such as governance, risk and compliance.
 
Join Principal Analyst Patrick M. Heffernan, Senior Analyst Elitsa Bakalova and Senior Analyst Kelly Lesiczka for an exclusive review of TBR’s 2024 Professional Services Predictions special report, IT Services and Consulting in 2024: Traversing GenAI Pressures, Talent Challenges, and Regulatory Waves. Don’t miss this opportunity to learn how your team can take advantage of GenAI hype in the coming year!
 

In This FREE TBR Insights Live Session on Predictions for GenAI in IT Services in 2024 You’ll Learn:

• Why the way vendors manage their employees will remain the best indicator of IT services and consulting success
• GenAI’s impact on pricing models and outcomes-based engagements as transparency rules
• How companies are profiting from the constant change within “boring” taxes, regulations and supply chains

TBR webinars are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous webinars can be viewed anytime on TBR’s Webinar Portal.
 
For additional information or to arrange a briefing with our analysts, please contact TBR at [email protected].