The Good, the Bad and the GenAI Opportunity in Cloud Ecosystems

 

Hyperscalers and their partners need each other more than ever

In the current cloud and IT market, the success of both hyperscalers and their partners has never been so intertwined. Partners, most critically consultants, systems integrators, managed services providers and ISVs, are the most important route to market for hyperscalers to achieve growth. And for those partners, their business models depend on large-scale cloud environments that incorporate AI, generative AI (GenAI) and other emerging technologies that their customers desire.

 

Join Principal Analyst Allan Krans, Senior Analyst Catie Merrill and Senior Analyst Alex Demeule Thursday, Sept. 4, 2025, for a live discussion and Q&A on TBR’s latest partner research for hyperscalers, IT services providers and ISVs. The team will share exclusive feedback from all parties within these ecosystems, taken from TBR’s new Voice of the Partner, Hyperscaler report, which identifies areas that are still working and still challenging for these partnerships as well as the direction these relationships will go moving forward.

 

In this FREE session on opportunities within the cloud ecosystem you’ll learn:

  • The most critical elements for a successful partnership
  • Partner perceptions of Amazon Web Services, Microsoft and Google Cloud
  • The ways GenAI is impacting partner activity and opportunity, including how AI ISVs partner differently with hyperscalers
  • How hyperscalers’ marketplaces serve GenAI tools (and how hyperscalers deploy capital)
  • The current challenges within ecosystems
  • Where the greatest opportunity for future success lies

 

 

TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

 

TBR Insights Live: The Good, the Bad and the GenAI Opportunity in Cloud Ecosystems

AI & Data Sovereignty in Technology Partnerships and Alliances

Watch Now: AI & Data Sovereignty in Technology Partnerships and Alliances

 

Commercial Model Alignment Begins to Trump Technology Integration

In this TBR Insights Live session Principal Analyst Boz Hristov and Senior Analyst Catie Merrill discuss AI and data sovereignty in technology partnerships and alliances. Additionally, TBR’s team examines how the intersection of regional regulations and emerging AI capabilities is reshaping partner ecosystems.

 

As governments and enterprises demand greater control over data, global systems integrators (GSIs) are increasingly relying on locally based employees to meet sovereignty requirements, ensure compliance and build trust. Boz and Catie explore how this shift is influencing partner strategies, resourcing models and AI deployment approaches across regions. They also dive into the commercial implications for technology vendors and GSIs, as aligning commercial models is becoming just as critical as technical integration.

 

The session below on alignment with GSIs includes:

  • An exclusive look at our newly expanded regional breakdown of GSI headcount and revenue, part of TBR’s Cloud Ecosystem Report, and what the data reveals about hyperscaler practices in the Americas, EMEA and APAC
  • A look at how European Union AI and data regulations are impacting staffing and training within GSI practices
  • An overview of our new ServiceNow Ecosystem Report and its implications for partners and alliances
  • Key insights from our Voice of the Partner research, including what’s next in AI ecosystem management and multiparty collaboration
  • A discussion on the increasing importance of commercial model alignment over technology integration and how ServiceNow is moving into the core enterprise SaaS market among the likes of SAP, Salesforce, Workday, Adobe and others

 

Watch now

 

Excerpt from AI & Data Sovereignty in Technology Partnerships and Alliances

Cloud and services vendors think similarly about multiparty alliances, creating opportunity to convince OEMs through engaging with common partners

“The complexity of the ecosystem … forced you then to think about a different model, which was called triparty … No one’s going to turn away revenue … However, the end of the day, the KPI that drove success was making sure that we were driving 3x to 4x services revenue.” — Global Alliance Leader, Cloud

TBR Insights Live preview: AI & Data Sovereignty in Technology Alliances and Partnerships

Visit this link to download this session’s presentation deck here.

TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

 

 

Telcos Risk Losing the AI Race Without Strategic Shift; $170B at Stake by 2030

Watch Now: Telcos Risk Losing the AI Race Without Strategic Shift; $170B at Stake by 2030

 

Realizing the AI opportunity

AI presents a once-in-a-generation opportunity for the telecom industry to achieve two key objectives: generate new revenue and reduce costs. However, there is a real risk that most communication service providers (CSPs) globally will miss out on the full benefits of AI. Although leading CSPs have been investing in AI, most of these investments appear to be myopically focused on quick-hit wins. This strategy is acceptable in the short term, but true opportunity capture will be contingent on broader-scope initiatives, coupled with upfront investment.

 

In this TBR Insights Live session Principal Analyst Chris Antlitz discusses how CSPs are integrating AI into their internal operations and their products and services. Chris also shares insights from the latest edition of TBR’s Telecom AI Market Landscape, which focuses on the opportunity sizing of key new revenue and cost-efficiency use cases.

 

In this free session on AI opportunity for the telecom industry Chris will answer:

  • Where does the telecom industry currently stand in terms of generative AI (GenAI) adoption?
  • How big is the opportunity for telcos to generate new revenue from AI by 2030?
  • How significant is the opportunity for telcos to reduce costs through AI by 2030?
  • Who stands to gain if telcos don’t change?

 

Watch Now

 

Excerpt from Telcos Risk Losing the AI Race Without Strategic Shift; $170B at Stake by 2030

Potential annual AI-related opportunity for CSPs will reach $170 billion by 2030, approximately 53% of which is new revenue and 47% is cost efficiencies

 

 

Visit this link to download this session’s presentation deck here.

 

TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

 

Consultancy Prediction: Diverging Strategies to Widen the Gap Between Winners and Laggards

Watch Consultancy Prediction: Diverging Strategies to Widen the Gap Between Winners and Laggards

 

A combustible and pressured consulting market is leading management consultancies to make more significant changes to their strategies than experienced over the past few years. Technology partners, including hyperscalers and software vendors, may not be impacted by direct changes in the near term, but the fallout from choosing the right or wrong strategy will affect how well each management consultancy delivers alongside their ecosystem partners.

 

The primary focus on the Big Four firms will be shared with strategy-led consultancies, including McKinsey & Co. and Boston Consulting Group (BCG) as they navigate the diverging market and face the influence of AI on the traditional consulting model.

 

Join TBR’s Management Consulting team on Thursday, June 26, 2025, for exclusive insights from our upcoming Spring 2025 Management Consulting Benchmark. This semiannual report provides key service line, regional, vertical, and operational data and analysis for 13 learning management consulting firms: Deloitte, EY, KPMG, PwC, Kearney, Bain & Co., BCG, BearingPoint, McKinsey & Co., Oliver Wyman, Accenture, Capgemini and IBM.

Watch the below session on management consulting industry predictions to learn:

  • The different strategies management consultancies will take in 2025, and what these adjustments will mean for the consultancies’ partners
  • TBR’s predictions for which approaches will result in above-peer growth and which firms will stagnate or regress
  • How competitors, including IT services companies with consulting capabilities, can calibrate their strategies in the consulting market to take advantage of missteps by the Big Four firms, McKinsey and BCG

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Excerpt from Consultancy Prediction: Diverging Strategies to Widen the Gap Between Winners and Laggards

Managed services will support overall revenue growth acceleration in 2025 for the vendors covered in TBR’s IT Services Vendor Benchmark

IT services spending will continue as clients switch from innovation to run-the-business managed services opportunities that enable them to operate in challenging market conditions.

 

 

Visit this link to download this session’s presentation deck here.

 

TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

Trump 2.0 and the Rise of DOGE: What Federal IT Contractors and Their Ecosystem Partners Need to Know

Watch Trump 2.0 and the Rise of DOGE: What Federal IT Contractors and Their Ecosystem Partners Need to Know

Opportunities will emerge after the dust settles from DOGE’s early actions

After an unprecedented four-year bull market in federal IT spending, the Trump administration and its Department of Government Efficiency (DOGE) have sparked widespread fear, uncertainty and doubt about the near-term future of the federal IT and professional services sector.

 

Shortly after the presidential inauguration, the General Services Administration began reviewing ongoing programs, and DOGE canceled thousands of IT and professional services contracts it deemed “non-mission critical.” This move sent shockwaves through the entire ecosystem of federal IT contractors and their partners. Since that time, federal technology vendors — particularly advisory-led firms — have been waiting anxiously for greater clarity and transparency around the Trump administration’s IT budget priorities.

 

In this TBR Insights Live session Senior Analyst John Caucis and Analyst James Wichert discuss current disruptions to federal IT and professional services vendors’ order books and business development. Additionally, the team will look at how the administration’s plan to aggressively leverage digital technologies to make the federal government smarter and more efficient could have a long-term upside for the federal IT community and its commercially centric AI, analytics, cloud and telecom partners.

Watch the below session on expectations for federal IT vendors in 2H25 to learn:

  • The impact of Trump’s second term and DOGE initiatives on federal IT contractors so far
  • How federal IT vendors are pivoting to support the Trump administration’s emerging priorities in AI, cloud, data science, defense technologies, quantum computing and security
  • The implications of shifting federal IT spending patterns and priorities for federal systems integrators’ alliances with ISVs, cloud hyperscalers, OEMs, telecom providers and others

Watch Now

 

Excerpt from Trump 2.0 and the Rise of DOGE: What Federal IT Contractors and Their Ecosystem Partners Need to Know

Multiyear boom in civil IT ended in 1Q25 as DOGE began implementing large-scale cuts to existing awards

Trump 2.0 and the Rise of DOGE

 

Visit this link to download this session’s presentation deck here.

 

TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

 

Inside the AI Hardware Shift: Market Trends Every IT Decision Maker Should Watch in 2025

Watch Inside the AI Hardware Shift: Market Trends Every IT Decision Maker Should Watch in 2025

Silicon vendors and OEMs working together to support AI adoption

While OEMs are responsible for developing and delivering AI-driven and AI-enabling hardware offerings to market, silicon vendors’ innovations are at the heart of the AI hardware revolution.
 
The first wave of AI hardware demand has centered on high-performance AI infrastructure purpose-built to support large-scale AI model training workloads. But the rise of AI inferencing is giving way to a second wave of AI hardware demand as clients increasingly transition from the prototyping phase to the deployment phase with custom AI solutions. On the infrastructure side of the AI hardware market, OEMs such as Dell Technologies, Hewlett Packard Enterprise and Supermicro are integrating accelerated computing platforms from companies like NVIDIA. On the client devices side of the market, OEMs such as HP Inc. and Lenovo are developing new AI PC offerings based on system on a chip (SoC) platforms developed by AMD, Intel, Qualcomm and the like.
 
In this TBR Insights Live session Senior Analyst Ben Carbonneau and Principal Analyst Angela Lambert share an update on developments within the rapidly expanding AI PC and AI server markets as well as key findings from TBR’s AI PC and AI Server Market Landscape. This new research explores the nuances and interconnectedness of the semiconductor and OEM hardware industries, comparing market shares across various industry views and highlighting competitive analysis and forward-looking insights.

Watch this session on AI hardware market trends to learn:

  • TBR’s forecast for the AI PC and AI PC SoC markets
  • Our performance outlook for the AI server and AI server GPGPU (general-purpose computing on GPUs) markets
  • The latest industry trends and ecosystem partnerships
  • Key market dynamics contributing to and inhibiting growth

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Excerpt from Inside the AI Hardware Shift: Market Trends Every IT Decision Maker Should Watch in 2025

AI PC market drivers and inhibitors

Market drivers:

  • End of Windows 10 support
  • AI PC advisory and training services
  • Channel incentives for AI PC adoption

Market inhibitors:

  • Lack of killer apps leveraging the neural processing unit (NPU)
  • Lengthening device life cycles
  • Organizations delaying purchases to wait for more powerful NPUs

TBR Insights Live: AI PC and AI Server

Visit this link to download this session’s presentation deck here.

 
TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

 

The Emerging Data Ecosystem: ISVs, Hyperscalers and Global Systems Integrators

Watch The Emerging Data Ecosystem:
ISVs, Hyperscalers and Global Systems Integrators

There is no GenAI strategy without a data strategy

Realizing the long-promised ROI of generative AI (GenAI) will require customers look for ways to better access, integrate, manage and govern large amounts of unstructured data. Data-native ISVs, hyperscalers and global systems integrators (GSIs) are evolving their critical ecosystems of solutions to deliver on the commitments of GenAI for enterprise. As such, roles within the cloud ecosystem are shifting, and the increase in open APIs and architectures will have lasting impacts on many data cloud ISVs and GSIs, including how they partner with one another as they race to gain AI workloads.
 
In this TBR Insights Live session, TBR Principal Analyst Boz Hristov and Senior Analyst Catie Merrill share their insights into data cloud ISVs’ and hyperscalers’ strategies and their professional services partners, as well as how forming a triparty alliance structure at the data layer will help partners pursue higher-value GenAI opportunities.
 
Additionally, the pair share an exclusive look at TBR’s revamped Cloud Data & Analytics Market Landscape, which provides insight into enterprises’ data strategies, vendor analysis by workload, and where the market is headed through 2025 and beyond. TBR’s Cloud Data & Analytics research stream tracks all hyperscalers; SaaS vendors such as SAP and Salesforce; and data cloud ISVs including Boomi, Confluent, Cloudera, Databricks, Informatica, MongoDB and Snowflake. The research also looks at the overarching layers of the data cloud stack, from storage and querying to business intelligence.

Watch the below session on the emerging data ecosystem to learn:

  • The data cloud ISVs that have demonstrated success in alliance strategies
  • Ecosystem best practices of data cloud ISVs
  • C-Suite priorities regarding data management and GenAI
  • How hyperscalers are adjusting their partnering strategies to improve the flow of data and win new GenAI workloads
  • Why vendors are positioning around data intelligence, and the components necessary to succeed in this space

 

Watch Now

Excerpt from The Emerging Data Ecosystem: ISVs, Hyperscalers and Global Systems Integrators

Cloud vendors want partners to understand the importance of data foundations before GenAI can be scaled

Compared to services and OEM vendors, cloud vendors ranked data strategy and data management as the top growth areas for partners, ahead of generative AI (GenAI). This sends a strong signal to partners about the importance of putting the right data foundations in place, breaking down silos and applying governance before GenAI can scale and ROI can be realized.
 
TBR Insights Live: The Emerging Data Ecosystem: ISVs, Hyperscalers and Global Systems Integrators Excerpt
 
Visit this link to download this session’s presentation deck here.
 
TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

U.S. Wireless Market Outlook

Watch for U.S. Wireless Market Outlook

 

Acquisitions, Convergence and Fixed Wireless Access Drive Revenue Growth in U.S. Wireless Market

U.S. operators are focused on advancing their convergence strategies to grow revenue and create a stickier ecosystem to reduce churn long-term. Operators are improving their ability to offer mobile and broadband service bundles by increasing the availability of their broadband services (including wireline and fixed wireless access [FWA] offerings) and focusing on acquisitions, such as Verizon’s pending purchase of Frontier Communications and T-Mobile’s proposed joint ventures to acquire Metronet and Lumos.
 
In this TBR Insights Live session, Senior Analyst Steve Vachon gives for an in-depth, exclusive review of TBR’s latest research in the U.S. mobile operator space. Steve discusses the financial and go-to-market performance of leading U.S. wireless operators as well as recent key developments impacting the U.S. market, such as convergence and FWA.
 
TBR’s U.S. mobile operator research stream details and compares the initiatives, strategies and performance of the largest U.S. operators, including AT&T, DISH Network, Optimum Mobile, Spectrum Mobile, T-Mobile, UScellular, Verizon and Xfinity Mobile.

In the above session on the U.S. wireless market outlook you’ll learn:

  • The impact convergence is having on the market via initiatives around M&A and fiber expansion as well as increased competition among cable MVNOs
  • How FWA services are disrupting the U.S. broadband market
  • How U.S. operators are expanding the scope of their FWA strategies to maximize opportunity capture
  • Insights into wireless capex trends in the U.S. and the next phase of 5G investments

Watch Now

 

Excerpt from U.S. Wireless Market Outlook: Acquisitions, Convergence and Fixed Wireless Access Drive Revenue Growth in U.S. Wireless Market

Operators target acquisitions to strengthen their convergence strategies

Convergence (aka bundling) creates a stickier ecosystem to reduce churn via:

  • Discounted pricing compared to buying services separately
  • Convenience of purchasing services from the same provider

Operators are strengthening convergence strategies via:

  • Expanding broadband service availability (FWA and fixed)
  • Cable operators are increasing their focus on their wireless brands to retain customers
  • Pursuing acquisitions

M&A and continued fiber builds will expand cross-selling opportunities:

  • Verizon/Frontier: The combined company expects to provide fiber to 30 million passings by the end of 2028 and eventually up to 40 million passings
  • T-Mobile/Metronet/Lumos: Expects to offer fiber services to 12 million to 15 million households by the end of 2030
  • T-Mobile/UScellular: Will create new opportunities for T-Mobile to target FWA in rural markets
  • AT&T: AT&T’s fiber network will reach 50 million locations by the end of 2029 (45 million via organic builds, 5 million via Gigapower Joint Venture)

TBR Insights Live: State of the U.S. Wireless Market Excerpt

Visit this link to download this session’s presentation deck here.
 
TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

 

Ecosystem Intelligence for IT Services, Cloud and Consultancies: Strategic Insights for 2025 Success

Watch Ecosystem Intelligence Strategic Insights for 2025 Success

 

Partnering for growth: How to ensure alliance and partnership success in 2025

In 2025 IT services companies and consultancies will refine their alliances, winnowing lists of 100-plus technology partners to the handful that drive more than 90% of their business, articulate a clear joint value proposition, and align at both the leadership and sales force levels.
 
A technology- and partner-agnostic approach was always a bit of a fiction and in the coming years will become a relic of the past. To make all that happen, ISV SaaS leaders to AI model providers, global systems integrators to hyperscalers, and semiconductor to platforms vendors will invest in ecosystem intelligence and elevate alliance management within their organizations.
 
In this TBR Insights Live session, Principal Analysts Angela Lambert, Allan Krans and Patrick Heffernan share insights from TBR’s 2025 Predictions special report Ecosystem Intelligence: Key Strategic Changes for 2025.
 

In this above session on ecosystem intelligence strategies you’ll learn:

  • How to place strategic ecosystem bets on alliance partners that are well-positioned for the next growth wave
  • How competitors are gaining ground with common alliance partners through sales programs, go-to-market motions and training
  • How to create unique value with alliance partners that resonates with end customers

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Excerpt from Ecosystem Intelligence for IT Services, Cloud and Consultancies: Strategic Insights for 2025 Success

Cloud providers will have their hands full juggling ecosystem investments amid a changing technology landscape

Excerpt from TBR Insights Live: Ecosystem Intelligence Strategic Insights for 2025 Success

Visit this link to download this session’s presentation deck here.
 
TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.

 

MWC25: Disruptive Technologies and Business Models Create New Opportunities for the Mobile Ecosystem

Watch Mobile World Congress 2025 Recap

Mobile World Congress 2025

Attendance at Mobile World Congress (MWC) 2025 is expected to near the annual event’s all-time high set in 2019, underscoring not only the importance of this event to the global mobile ecosystem but also the opportunities and potential inherent in the ecosystem.
 
Though TBR expects MWC25 to focus on the usual topics that have been popular in recent years, we anticipate there will be more substance at this year’s event, especially as it pertains to private networks, network evolution, business model transformation and the role of AI in the ecosystem, pointing to bright days ahead for companies that are aligned with market and technology trends. And with mobile network operators struggling more than ever to monetize their network investments, the stakes are high for finding the next big thing and understanding where new market disruptions may originate.
 
In this TBR Insights Live session, Principal Analyst Chris Antlitz and Senior Analyst Michael Soper share top takeaways from Mobile World Congress 2025. The pair also discuss how emerging opportunities are likely to drive technology and business model disruption and impact markets.
 

 

In the above session of Mobile World Congress 2025 you’ll learn:

  • How the telecom industry intends to derive business outcomes from AI
  • How enterprises are progressing in their digital transformations and incorporating private networks
  • Where in the mobile ecosystem new value is being created and what telcos need to do to generate ROI from new opportunities

Watch Now

 

Excerpt from MWC25: Disruptive Technologies and Business Models Create New Opportunities for the Mobile Ecosystem

The good: AI and FWA remain some of the largest, most impactful opportunities for the telecom industry

AI has real traction and is starting to deliver business outcomes

  • AI/GenAI likely to drive next phase of cost reduction at communication service providers (CSPs)
  • Significant potential cost savings from myriad use cases
  • Call center and customer lifecycle management (OSS/BSS) domains are being disrupted first, followed by sales, marketing and network domains
  • New revenue tied to data center interconnect and customer upsell/cross-sell

FWA has much more room to grow

  • CSPs continue to underestimate fixed wireless access (FWA) despite real-world traction
  • FWA is driving significant top-line revenue for some mobile network operators
  • Technological innovations makes 5G FWA act like wireless fiber
  • New technologies mitigate spectrum issues

TBR Insights Live preview: Mobile World Congress 2025 Recap
 
Visit this link to download this session’s presentation deck here.
 
TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.