Entries by admin

Technology Business Research, Inc. announces 3Q18 webinar schedule

HAMPTON, N.H. (May 22, 2018) — Technology Business Research, Inc. (TBR) announces the schedule for its 3Q18 webinar series. July 11          Wallet vs. will: Transformation of government technology adoption Aug. 8           Revenue growth drivers and opportunities in the IT services market Aug. 15        IoT vendor roles Sept. 12       Going inside customers’ minds to predict the […]

Webscale ICT market update

Webscales are focused on building out their global cloud empires while investing in emerging areas, such as artificial intelligence, machine learning and other cutting-edge technologies, to obtain a competitive advantage in the market and unlock new revenue streams. Webscales also remain focused on leveraging new technologies to bridge the digital divide, which includes bringing network […]

Cisco tech expansion drives growth but earnings disappoint; shares drop 4%

Cisco’s continuous portfolio expansion around growth initiatives centered on security, network, multi-cloud, advanced analytics, and customer and employee experience drive opportunities across Cisco Services’ portfolio of Advanced Services and Technical Support Services. — Kelly Lesiczka, Research Analyst Full Article

Artificial intelligence needs human design

Artificial intelligence (AI) technologies continue to progress, with vendors increasingly embedding machine learning capabilities into enterprise applications and consumers coming to expect a level of personalized, yet automated, interaction that only AI can deliver at scale. Discussions around the potential hazards of AI to brand reputations, personal data protection, constitutional freedoms and society at large […]

Going inside customers’ minds to predict the future of cloud

Looking at customer spending may tell where cloud has been, but going inside the minds of cloud customers can predict future changes. This insight comes at an important point, as the maturation of enterprise cloud adoption and vendor offerings have created a new reality for the cloud market. Purchase decisions are becoming more focused on […]

ServiceNow positions Now Platform as workflow engine

This is something they should have done six to 12 months ago when there was this huge buzz around DevOps. As a budding platform, I thought they would have emphasized it sooner. — Meaghan McGrath, Senior Analyst Full Article

ServiceNow Virtual Agent looks to bolster AI strategy

I see [ServiceNow] pivoting out of the IT department a bit, which has been an ongoing theme for them. They are moving towards business users, trying to tie them in closer to the broader base of enterprise users. Even [for] the requests that make it through to IT, the system points users back to the […]

Sprint CEO Marcelo Claure reveals turnaround strategy

A TBR analysis report indicates that Sprint’s post-paid subscriber additions improved year-over year (39,000 in 1Q18 vs –118,000 in 1Q17). The company lost 165,000 wholesale subscribers and faced falling ARPU due to the carrier’s pricing promotions, contributing to wireless revenue falling 4.6 percent. — Steve Vachon, Analyst Full Article

Inside CACI’s post-CSRA growth strategy

CACI would do well to acquire a systems integrator, potentially a federal subsidiary of a commercial-led company, with strong relationships with cloud and next-generation technology partners to improve its market position. — Joey Cresta, Analyst Full Article