PwC’s The New Equation: Convening leadership to build trust and drive sustainable outcomes

A strategy to replace Vision 2020 and underline everything with trust   In October TBR met with PwC’s JC Lapierre, chief strategy and communications leader; Shannon Schuyler, chief purpose and inclusion officer leader; and Joe Atkinson, vice chair and chief products and technology officer. In a wide-ranging discussion that built on previous briefings and TBR’s […]

‘Get it right, be convincing and do it fast’: PwC’s Risk Proof upends risk assessments

As the New Equation was announced, PwC’s Cyber, Risk & Regulatory practice was ready When PwC US Chairman Tim Ryan described trust within the firm’s recently unveiled “The New Equation,” he discussed a variety of business issues, including data, compliance, and environmental commitments, that increasingly challenge PwC’s clients and that “all come back to trust.” […]

PwC accelerates SaaS strategy as latest round of solutions aim to solve marketers’ business challenges

In a series of conversations with PwC leaders during the past quarter, TBR learned more about the company’s growing products portfolio, including PwC Customer Link and PwC Media Intelligence, in addition to receiving an update on PwC’s CMO advisory practice. TBR spoke with Brian Morris, Customer Analytics and Marketing lead overseeing PwC Customer Link, and […]

IT Services and Digital Transformation: Insights from TBR’s Professional Services team

Digital transformation amplifies IT services market trends As vendors branch out from traditional revenue bases, enabling innovation drives investments in sustainability services, product engineering and supply chain optimization. While cloud continues to be the main technology driving digital transformation investments, buyer-vendor relationships are entering the next phase, where parties must account for new ways of […]

Management consulting and innovation centers: 3Q21 insights from TBR’s IT Services team

With the gradual shift to in-person engagements, clients have been challenging management consultancies to deliver more value and deliver change more quickly. Join Patrick Heffernan, Kelly Lesiczka and John Croll for an in-depth and exclusive discussion on 2021 expectations for both the management consulting market and vendors’ innovation and transformation centers. Mark your calendars for […]

IT services market: 2Q21 insights from TBR’s Professional Services team

IT services market rebounding in 2021 after pandemic-caused trough Revenue growth for TBR’s benchmarked IT services vendors was flat during 2020 as growth challenges stemming from the COVID-19 pandemic negatively affected vendors’ revenue generation. Investments in cloud, cyber, AI and industry specialization will accelerate revenue growth for benchmarked vendors during 2021. This pent-up demand is […]

Demand for digitization to support European economies drives IT services vendor investment

Dramatic need to shift to contactless payments Prior to the pandemic, demand for digitization services and deals in the European financial, public and retail verticals grew at a generous rate. Europe-focused vendors covered by TBR, including Accenture (NYSE: ACN), Atos (Nasdaq: ATOS), Capgemini, Deloitte and T-Systems, consistently expanded services and contracts surrounding related capabilities, such […]