PwC Australia: Trending in all the right directions

New realities lead to improved skills in engaging and delivering remotely To start the session, Mohamed Kande, PwC vice chair and U.S. and global advisory leader, made two key points, which echoed throughout the rest of the session. First, Kande noted that after seven months of working through a pandemic, PwC had honed its skills […]

Hybrid, ecosystems and industry clouds shape the future for consulting, IT services and digital transformation

Join Patrick M. Heffernan and members of TBR’s Professional Services and Digital Transformation teams as they explore three developing trends: the evolution of hybrid consulting, new ways of partnering across a changing IT services ecosystem and the return of industry clouds. Additionally, the teams will review 2020 performance and strategies of key players in the […]

EY 2021: Hybrid and omnipresent

TBR perspective A few years ago in a wide-ranging discussion, TBR analysts and EY executives considered the future consulting business model, noting how most industries had been fundamentally disrupted by technology while consulting had seemingly remained unchanged. Fast forward to the current pandemic, and EY clearly anticipated where consulting was headed: hybrid engagements, delivered in-person […]

Innovation and transformation centers: Smart strategies pre-2020 will lead to success in a hybrid future

What the elite vendors have known: It is all about talent, location and network In meeting with leaders at innovation and transformation centers around the world and discussing their approaches to talent, TBR learned that the most aggressive and successful vendors understood key human resources elements: Talent developed at a center could be dispersed across the […]

PwC’s design of a Central Lending Platform concept for Singapore: Acceleration and digitization for struggling SMEs

A pandemic-induced national problem with a PwC-designed solution In response to the COVID-19 pandemic and subsequent economic fallout, Singapore’s government sought to bolster the SME market, which employs 70% of the city-state’s workforce and generates 50% of its gross domestic product (GDP), in part through a risk-sharing program for loans to eligible SMEs. Early efforts […]

EY’s Strategy and Transactions practice takes shape amid evolution across the entire firm

A full breadth of services to tackle fundamental capital deployment questions Setting the stage for EY’s shift from Transaction Advisory Services to Strategy and Transactions, Nadine Mirchandani, deputy global vice chair of Strategy and Transactions at EY, and team noted that as COVID-19 has served as an accelerant to disruptive trends across technology, macroeconomics and […]

COVID-19 reveals true colors of creative advisory services

Regardless of whether the pandemic lingers, re-emerges with a greater power in the fall or significantly subsides, TBR expects management consultancies will benefit from opportunities created by the chaos of COVID-19 as vendors address clients’ tactical run-the-business needs and expand activities around digital workplace, change management, HR and supply chain operations. Vendors with greater scale, […]

Amid the pandemic, new offerings and new footprints for IT services vendors

As the COVID-19 pandemic upended every business, some IT services vendors looked for new opportunities to address clients’ rapidly changing business and technology needs, including adjustments to massive-scale remote working and heightened cybersecurity vulnerabilities. Internally, a number of IT services vendors reacted to the pandemic by examining their own global headcount and sourcing resources needed […]

Digital transformation during the COVID-19 pandemic

As the global pandemic persists, vendors prioritize employee safety while increasingly looking to employee productivity measures. Retaining clients and securing a larger piece of a shrinking budgetary pie are IT services vendors’ primary concerns with respect to clients as the pandemic depresses economic activity. Attracting and landing new logos has become vastly more difficult in […]

PwC’s Saratoga, diversity and inclusion challenges amid the shifting landscape of HR management

Beer carts do not lead to promotions   Prior to the pandemic, companies across all industries marketed their diversity and inclusion scores, rankings and awards, demonstrating to clients, investors and potential recruits their efforts in this area and good corporate citizenship. Combine fewer marketing opportunities with increased scrutiny of what exactly well-run diversity and inclusion programs […]