Realizing the AI opportunity

AI presents a once-in-a-generation opportunity for the telecom industry to achieve two key objectives: generate new revenue and reduce costs. However, there is a real risk that most communication service providers (CSPs) globally will miss out on the full benefits of AI. Although leading CSPs have been investing in AI, most of these investments appear to be myopically focused on quick-hit wins. This strategy is acceptable in the short term, but true opportunity capture will be contingent on broader-scope initiatives, coupled with upfront investment.

Join Principal Analyst Chris Antlitz Thursday, July 10, 2025, at 1 p.m. EDT/10 a.m. PDT for a live discussion on how CSPs are integrating AI into their internal operations and their products and services. Chris will also share insights from the latest edition of TBR’s Telecom AI Market Landscape, which focuses on the opportunity sizing of key new revenue and cost-efficiency use cases.

In this free session on AI opportunity for the telecom industry Chris will answer:

Where does the telecom industry currently stand in terms of generative AI (GenAI) adoption?
How big is the opportunity for telcos to generate new revenue from AI by 2030?
How significant is the opportunity for telcos to reduce costs through AI by 2030?
Who stands to gain if telcos don’t change?

TBR Insights Live sessions are held typically on Thursdays at 1 p.m. ET and include a 15-minute Q&A session following the main presentation. Previous sessions can be viewed anytime on TBR’s Webinar Portal.