Telecom Infrastructure Services Benchmark

The Telecom Infrastructure Services (TIS) Benchmark details, compares and analyzes the services strategies and revenue and performance of the 26 largest telecom vendors across four main segments: Deployment Services, Professional Services, Maintenance Services and Managed Services. TIS revenue includes all external spend (capex and opex) on services by communication service providers (CSPs), which includes telcos, cablecos and webscales, on or related to communications and IT infrastructure. Additionally, the TIS Benchmark monitors and analyzes key deals, acquisitions, new services introductions and partnerships related to the TIS space.

Includes

Excel Workbook featuring current and historical data

Cadence

Quarterly (publishes in March, June, September and December)

Segments

  • Deployment Services
  • Maintenance Services
  • Professional Services
  • Managed Services
  • Equipment Installation and Engineering
  • Site Location and Construction
  • Technical Support (Remote and On-site)
  • Repair and Exchange
  • Consulting, Planning, Design and Optimization
  • Network Infrastructure Integration
  • OSS/BSS Integration
  • Other Professional Services (Includes Training, Security and Applications)
  • Outsourcing
  • Out-tasking

Vendors

  • Accenture
  • Amdocs
  • Atos
  • Capgemini
  • CGI
  • CCS
  • Ciena
  • Cisco
  • CommScope
  • CSG International
  • Ericsson
  • Fujitsu
  • Hewlett Packard Enterprise
  • Huawei
  • IBM
  • Infosys
  • Juniper Networks
  • NEC/Netcracker
  • Nokia
  • Oracle Corp.
  • Samsung
  • SAP
  • Tata Consultancy Services
  • Tech Mahindra
  • Wipro

Metrics

  • TIS Revenue
  • TIS Revenue Year-to-year Change
  • TIS Operating Margin
  • TIS Operating Income
  • Deployment Services Revenue
  • Deployment Services as a Percentage of Total TIS Revenue
  • Deployment Services Revenue Year-to-year Change
  • Maintenance Services
  • Maintenance Services as a Percentage of TIS Revenue
  • Maintence Services Revenue Year-to-year Change
  • Professional Services Revenue
  • Professional Services as a Percentage of TIS Revenue
  • Professional Services Revenue Year-to-year Change
  • Managed Services Revenue
  • Managed Services as a Percentage of TIS Revenue
  • Managed Services Revenue Year-to-year Change
  • APAC Revenue
  • APAC as a Percentage of TIS Revenue
  • APAC Revenue Year-to-year Change
  • CALA Revenue
  • CALA as a Percentage of TIS Revenue
  • CALA Revenue Year-to-year Change
  • EMEA Revenue
  • EMEA as a Percentage of TIS Revenue
  • EMEA Revenue Year-to-year Change
  • North America Revenue
  • North Americas as a Percentage of TIS Revenue
  • North America Revenue Year-to-year Change
  • Equipment Installation and Engineering Revenue
  • Equipment Installation and Engineering as a Percentage of Deployment Services Revenue
  • Equipment Installation and Engineering Year-to-year and Sequential Change
  • Site Location and Construction Revenue
  • Site Location and Construction as a Percentage of Deployment Services Revenue
  • Site Location and Construction Year-to-year and Sequential Change
  • Technical Support Revenue
  • Technical Support as a Percentage of Maintence Services Revenue
  • Technical Support Year-to-year and Sequential Change
  • Repair and Exchange Revenue
  • Repair and Exchange as a Percentage of Maintence Services Revenue
  • Repair and Exchange Year-to-year and Sequential Change
  • Consulting, Planning, Design and Optimization Revenue
  • Consulting, Planning, Design and Optimization as a Percentage of Professional Services Revenue
  • Consulting, Planning, Design and Optimization Revenue Year-to-year and Sequential Change
  • Network Infrastructure Integration Revenue
  • Network Infrastructure Integration as a Percentage of Professional Services Revenue
  • Network Infrastructure Integration Revenue Year-to-year and Sequential Change
  • OSS/BSS Integration Revenue
  • OSS/BSS Integration as a Percentage of Professional Services Revenue
  • OSS/BSS Integration Revenue Year-to-year and Sequential Change
  • Other (Including Training, Security and Applications) Revenue
  • Other (Including Training, Security and Applications) as a Percentage of Professional Services Revenue
  • Other (Including Training, Security and Applications) Revenue Year-to-year and Sequential Change
  • Outsourcing Revenue
  • Outsourcing as a Percentage of Managed Services Revenue
  • Outsourcing Revenue Year-to-year and Sequential Change
  • Out-tasking Revenue
  • Out-tasking as a Percentage of Managed Services Revenue
  • Out-tasking Revenue Year-to-year and Sequential Change
  • Deployment Services Revenue for APAC, CALA, EMEA and North America
  • Equipment Installation and Engineering Revenue for APAC, CALA, EMEA and North America
  • Equipment Installation and Engineering as a Percentage of Deployment Services Revenue for APAC, CALA, EMEA and North America
  • Equipment Installation and Engineering Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Site Location and Construction Revenue for APAC, CALA, EMEA and North America
  • Site Location and Construction as a Percentage of Deployment Services Revenue for APAC, CALA, EMEA and North America
  • Site Location and Construction Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Maintence Services Revenue for APAC, CALA, EMEA and North America
  • Technical Support Revenue for APAC, CALA, EMEA and North America
  • Technical Support as a Percentage of Maintence Services Revenue for APAC, CALA, EMEA and North America
  • Technical Support Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Repair and Exchange Revenue for APAC, CALA, EMEA and North America
  • Repair and Exchange as a Percentage of Maintence Services Revenue for APAC, CALA, EMEA and North America
  • Repair and Exchange Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Professional Services Revenue for APAC, CALA, EMEA and North America
  • Consulting, Planning, Design and Optimization Revenue for APAC, CALA, EMEA and North America
  • Consulting, Planning, Design and Optimization as a Percentage of Professional Services Revenue for APAC, CALA, EMEA and North America
  • Consulting, Planning, Design and Optimization Revenue Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Network Infrastructure Integration Revenue for APAC, CALA, EMEA and North America
  • Network Infrastructure Integration as a Percentage of Professional Services Revenue for APAC, CALA, EMEA and North America
  • Network Infrastructure Integration Revenue Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • OSS/BSS Integration Revenue for APAC, CALA, EMEA and North America
  • OSS/BSS Integration as a Percentage of Professional Services Revenue for APAC, CALA, EMEA and North America
  • OSS/BSS Integration Revenue Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Other (Including Training, Security and Applications) Revenue for APAC, CALA, EMEA and North America
  • Other (Including Training, Security and Applications) as a Percentage of Professional Services Revenue for APAC, CALA, EMEA and North America
  • Other (Including Training, Security and Applications) Revenue Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Managed Services Revenue for APAC, CALA, EMEA and North America
  • Outsourcing Revenue for APAC, CALA, EMEA and North America
  • Outsourcing as a Percentage of Managed Services Revenue for APAC, CALA, EMEA and North America
  • Outsourcing Revenue Year-to-year and Sequential Change for APAC, CALA, EMEA and North America
  • Out-tasking Revenue for APAC, CALA, EMEA and North America
  • Out-tasking as a Percentage of Managed Services Revenue for APAC, CALA, EMEA and North America
  • Out-tasking Revenue Year-to-year and Sequential Change for APAC, CALA, EMEA and North America

Geography

  • APAC
  • CALA
  • EMEA
  • North America

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