Technology Business Research, Inc.Client Retention of IT Services Firms
Principal Analyst Patrick Heffernan and Senior Analyst Boz Hristov discuss key intelligence questions centered on enterprises’ desire to optimize growing IT expenses. Boz dives into the role innovation, GenAI hype and quality control have been playing in contract renewals among the world’s leading consultancies and systems integrators. What can services firms do to shore up retention and maintain trust in a challenging budgetary environment?
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Submit your Key Intelligence Questions for Patrick and his
guests: https://bit.ly/3T9VZek
Learn more about TBR at https://tbri.com/
Connect with Patrick on LinkedIn: https://www.linkedin.com/in/patrick-heffernan-0b90785/
Connect with Boz on LinkedIn: https://www.linkedin.com/in/boz-hristov-2b0589a/
TBR Talks is produced by Technology Business Research, Inc.
Edited by Haley Demers
Music by Burty Sounds via Pixabay
Art by Amanda Hamilton Sy
Technology Business Research, Inc.
Technology Business Research, Inc.