TBR’s Business Insights

Automation enables business continuity and offsets macroeconomic-pressured human-centered implications

Macroeconomic pressures have compelled vendors to reconsider the true opportunity to scale the integration of automation in service delivery.

5G and edge computing remain top focus areas for telecom industry in 2022

Revenue growth from 5G and edge computing remains tepid thus far in 2022, but new use cases for these technologies are likely to emerge and scale as the digital ecosystem evolves

2022 was a good year for federal IT, but will 2023 be as growth-friendly?

Cloud-centered IT modernization, cybersecurity enhancement, and accelerating adoption of digital technologies feature heavily in federal IT outlays in 2022 and will again in 2023

Will IT services revenue grow despite the competitive talent environment?

For the rest of 2022, attracting and managing talent will remain vendors’ core challenge to successfully growing IT services revenue and managing costs

Turmoil in IT services: Talent, org charts and acquisitions

Learn whether talent will remain a headache in the IT services space for the remainder of 2022 and into next year

Why are Deloitte’s, Accenture’s and TCS’ revenues per hyperscaler practice much higher than the benchmarked average?

Learn why TBR’s data shows Accenture’s revenues per hyperscaler practice are much higher than our benchmarked average

inflation

Demand pull and cost push: Two sides of the inflation coin

A nonfactor for decades, inflation is now being parsed into demand pull and cost push, and pricing analysts are having to adjust.

SAP use case reveals big things for PwC

In early 2022 a PwC use case drew TBR’s attention, particularly its assertion that “PwC and SAP co-developed a process to allow clients to migrate to SAP’s Group Reporting module at any point in the year.”

Global IT talent: Accelerated hiring for IT services counters persistent attrition

In TBR’s latest Global Delivery Benchmark, one particular number leapt out as both surprising and indicative of the sustained battle for technology talent.

IBM Quantum offers incremental improvements to commercializing exponential technology

Two of IBM’s core quantum offerings are of particular interest, as each is indicative of the growing market interest in becoming quantum ready and in trialing different prototypes ahead of the development of commercial-grade quantum computing capabilities.

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