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621

Covid-19 uncertainty to hit IT hiring in the short term

“There will not be any major spike in headcount additions. Automation in service delivery will definitely play an even larger role in vendors’ resource management strategies post Covid-19, said Boz Hristov, Professional Services Senior Analyst, Technology Business Research, Inc.” — The Hindu Business Line

622

Going will be tough for IT firms relying mainly on cost advantage

“Boz Hristov. Professional Services Senior Analyst, Technology Business Research, Inc, said vendors may have to demonstrate pricing agility to retain clients. If the incumbent is not offering/thinking of ‘sweetening up the deal’, there is likely a competitor knocking on the door ready to do so.” — The Hindu Business Line

623

IBM’s cloud business jumps thanks to Red Hat, but total revenue still down by 3%

“‘Despite the stalling economic downturn over the past month, IBM still operates from a position of growth with a healthy pipeline of services engagements that are augmented by Red Hat’s commitment to automated and open sourced development,’ said Nicki Catchpole, senior analyst at TBR Cloud and Software.” — WRAL TechWire

624

Zoom videoconferencing booms amid COVID-19, but Microsoft and Google will win with broader SaaS

Zoom’s rapid adoption highlights security concerns; Microsoft and Google are better positioned Microsoft (Nasdaq: MSFT) and Google (Nasdaq: GOOGL) were relatively well prepared for the unexpected demand for videoconferencing, with global data centers and strong security measures in place, while Zoom’s security was not ready for the same scaling. There have been numerous reports of […]

626

IT services revenue expected to dip in Q2

“As business disruption sets in with the Covid-19 pandemic, customer demand for IT services will take a hit, with revenue in the sector set to decline in the second half of 2020, according to Technology Business Research (TBR). In the analyst firm’s Q4 IT Services Vendor Benchmark report, TBR senior analyst Elitsa Bakalova pointed out that 2020 […]

627

Multiyear bull market in public sector IT spend faces an abrupt end in 2020 as COVID-19 upends global governments

“The COVID-19 outbreak represents a significant threat to public sector IT investment that has trended steadily upward for the last several years,” says Senior Analyst John Caucis in TBR’s recently published Public Sector IT Services Benchmark. “The full impact, however, may not manifest in public sector vendor fiscal performance until 2H20.” Caucis, Analyst Brian Baker, […]

630

2020 will be challenging for IT services vendors that are slow to adjust their business models to address rapidly changing market needs

IT services revenue will retain its low single-digit growth trajectory through 1Q20 before it begins to decelerate due to COVID-19 IT services year-to-year trailing  12-month revenue growth, at 2.2% in USD, was up 30 basis points sequentially in 4Q19 and down 400 basis points against the year-ago compare. During 4Q19, benchmarked IT services vendors continued […]