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841

COVID-19: Shifting customer loyalties and selling motions

Recent earnings calls by IBM and SAP triggered two broad yet interconnected thoughts: The current pause in economic activity presents a pervasive period of thinking slow — recalling the book “Thinking, Fast and Slow” — for businesses, which could result in persistent share shifts. The tactical need for more digital commerce avenues seems poised to […]

842

Going will be tough for IT firms relying mainly on cost advantage

“Boz Hristov. Professional Services Senior Analyst, Technology Business Research, Inc, said vendors may have to demonstrate pricing agility to retain clients. If the incumbent is not offering/thinking of ‘sweetening up the deal’, there is likely a competitor knocking on the door ready to do so.” — The Hindu Business Line

843

IBM’s cloud business jumps thanks to Red Hat, but total revenue still down by 3%

“‘Despite the stalling economic downturn over the past month, IBM still operates from a position of growth with a healthy pipeline of services engagements that are augmented by Red Hat’s commitment to automated and open sourced development,’ said Nicki Catchpole, senior analyst at TBR Cloud and Software.” — WRAL TechWire

844

Zoom videoconferencing booms amid COVID-19, but Microsoft and Google will win with broader SaaS

Zoom’s rapid adoption highlights security concerns; Microsoft and Google are better positioned Microsoft (Nasdaq: MSFT) and Google (Nasdaq: GOOGL) were relatively well prepared for the unexpected demand for videoconferencing, with global data centers and strong security measures in place, while Zoom’s security was not ready for the same scaling. There have been numerous reports of […]

845

IaaS and PaaS leaders maintain their current positions in the public cloud market but face mounting competition

Coopetition is growing among vendors to outcompete leaders in the public cloud market, and customers have responded positively by integrating multivendor environments. TBR expects this coopetition will enable multiline vendors to attain notable growth, but likely not until roughly 3Q20, after the COVID-19 pandemic abates, as enterprises manage remote workforces rather than undergo vast integrations. […]

848

Security measures taken to combat impacts of COVID-19 on businesses will have long-term implications

The COVID-19 pandemic has unleashed an array of cyberattacks that threaten the health of our virtual systems, including but not exclusive to those in healthcare, banking and government agencies. Cyber criminals are capitalizing on widespread weaknesses with attack vectors in the form of spam, phishing scams, ransomware and malicious URLs. As the number of infected […]

850

COVID-19’s early financial impacts: Cloud and SI vendors

Insights from TBR’s Cloud and IT Services teams Join Allan Krans, Patrick Heffernan, Kevin Collupy and Boz Hristov as they discuss how the COVID-19 outbreak has impacted 1Q20 earnings in the cloud, IT services and consulting markets. While the world has been significantly disrupted by COVID-19, the impact on technology vendor revenue and cost structures […]