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Demand for digitization to support European economies drives IT services vendor investment
/by Patrick Heffernan, Practice Manager and Principal AnalystDramatic need to shift to contactless payments Prior to the pandemic, demand for digitization services and deals in the European financial, public and retail verticals grew at a generous rate. Europe-focused vendors covered by TBR, including Accenture (NYSE: ACN), Atos (Nasdaq: ATOS), Capgemini, Deloitte and T-Systems, consistently expanded services and contracts surrounding related capabilities, such […]
Digital twins, innovation and Godzilla: 3 IT services trends for the rest of 2021
/by Patrick Heffernan, Practice Manager and Principal AnalystDigital twins, supply chains and IoT fuel near-term opportunities Increasingly in 2021, IT services vendors and consultancies will expand their offerings around digital twin solutions, reacting to both the maturation of the technology enabling digital twins and the heightened awareness, brought on by the pandemic, of the value of digital twins, particularly in the manufacturing […]
Know your consultancy: EY’s FinCrime practice and the future of compliance
/by Patrick Heffernan, Practice Manager and Principal AnalystBe the frictionless provider of FinCrime services Ron Giammarco, leader of EY Global FinCrime Managed Services, described EY’s foundational principles for the financial crime practice in both technology and business model terms, noting that the firm has been committed to making every new offering cloud-native, but still deployable on premises. EY’s FinCrime practice, which was […]
With Nuance, Microsoft buys into healthcare and more
/by Allan Krans, Practice Manager and Principal AnalystMicrosoft announced its second largest acquisition in company history on April 12 with its intent to purchase Nuance Communications for $19.7 billion. Nuance’s presence in the healthcare vertical was touted as driving the move, but TBR believes much deeper and broader strategies were behind Microsoft’s decision. Buying Nuance gives Microsoft an opportunity, but not a […]
COVID-19 will fade, but cloud reliance will remain
/by Allan Krans, Practice Manager and Principal AnalystCloud has been the cure for many pandemic-related business ailments The COVID-19 pandemic and its wide-ranging effects forced businesses to adjust in 2020 and now into 2021, but these changes will persist much longer than the pandemic. Most businesses made a wide range of changes to their IT strategies over the past year, but there […]
Atos firing on all cylinders as it overcomes COVID-19 headwinds and expands in North America
/by Elitsa Bakalova, Senior AnalystBuilding industry-specialized expertise increases Atos’ value proposition around delivering business outcomes to clients While Atos’ (Nasdaq: ATOS) revenue growth and profitability in 2020 were negatively affected by the pandemic, the crisis pushed the company to strengthen its focus on clients and industries. Atos is working with clients to enable business continuity, such as by facilitating […]
Aiven’s managed services capabilities bring the best of open-source data technologies to multicloud enterprises
/by Allan Krans, Practice Manager and Principal AnalystWith a core portfolio of platform services, Aiven meets the needs of developers, partners and the cloud-native enterprise Aiven was founded in 2016 by a team of open-source and cloud experts based in Helsinki who sought to develop a data management platform that capitalizes on the needs of more mature customers who are increasingly […]
mimik pioneers a unique hybrid edge cloud solution that empowers the localized autonomy of devices
/by Allan Krans, Practice Manager and Principal AnalystThe journey to capitalize on the edge is rooted in deep telco experience, coupled with a passion for breaking boundaries A brief history lesson is important to understand how mimik came to be. It was during her tenure as CEO of Vodafone xone that mimik CEO and founder Fay Arjomandi realized the growing importance of […]
PwC unleashed: A professional services firm adopts Netflix-like business models
/by Patrick Heffernan, Practice Manager and Principal AnalystFrom Products to Digital on Demand and ProEdge We reported this time last year that PwC Products completely shifted from being an old-school, white-shoe, tax- and audit-focused professional services firm from the previous age of the Big Eight to being a business solutions provider, with those “solutions” including SaaS, managed services and platforms. Now the […]
The state of crowdsourcing
/by John Croll, AnalystIn February TBR virtually attended the Global Technology & Business Services Council’s Global Series: Open Talent conference and heard from leaders across the technology and crowdsourcing industries about emerging themes and trends. While it is not a new phenomenon, crowdsourcing is becoming a compelling delivery model in the IT services space as enterprises increasingly embrace […]