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Facilitating Simplicity: KnowledgeRiver’s Analytics Tool and Its Secret to IT Services
/in Blog /by Patrick Heffernan, Practice Manager and Principal AnalystMore technical minds can argue about simplicity for simplicity’s sake; I’m interested in the various approaches IT services vendors have been deploying to meet that growing client demand, and I’m constantly contrasting what I hear and see to a firm we spoke to late in 2022, KnowledgeRiver.
Conducting Competitive Intelligence Research – A How To
/in Blog /by Patrick Heffernan, Practice Manager and Principal AnalystPatrick M. Heffernan, Principal Analyst and Practice Manager, has strong opinions on what it takes to conduct useful competitive intelligence research, and in this blog, he dives into three steps for producing research that will support your business goals and help you win in your industry.
Conducting an Opportunity Analysis the TBR Way
/in Blog /by TBROpportunity analysis is one of the most critical and complex forms of research. It frames the big bets that technology, telecommunications and professional services companies make.
When Will PC Demand Rebound?
/in Blog /by Ben Carbonneau, Senior Data AnalystTBR strongly believes a material rebound in the PC market will only begin in conjunction with the next major refresh cycle. However, this is dictated by several factors.
The Big 10, the 200, and Accenture’s Ever Successful Alliance Strategy
/0 Comments/in Blog /by Bozhidar Hristov, Principal AnalystDemonstrating value requires trust within the ecosystem, and Accenture’s success in recent years provides a robust framework for what it takes to earn and maintain that trust.
Layoffs, AI and Optimization: Exploring Top Trends of the Chaotic Digital Landscape
/in Blog /by Patrick Heffernan, Practice Manager and Principal AnalystAn exploration of the top trends generating excessive confusion and fear in a macroeconomic climate that has already been befouled by inflation smog and a potential debt default: tech sector layoffs, generative AI and digital optimization.
PTC Liveworx Showcases Evolving Alliances and Trends in Partnering
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SoftwareOne Acquires Beniva in ServiceNow Expansion Play
/in Blog /by Bozhidar Hristov, Principal AnalystIn a discussion with TBR, SoftwareOne’s regional vice president & transformation leader, explained that the acquisition of Beniva would help SoftwareOne move more expansively into the ServiceNow space, but in a manner that plays to two of SoftwareOne’s strengths: value-added software reselling and ITAM services.
What Is Driving Wireless Revenue Growth for U.S. Operators?
/in Blog /by Steve Vachon, Senior AnalystDespite the relatively mature smartphone market, the majority of U.S. telecom operators were able to sustain year-to-year wireless revenue growth in 4Q22. Though inflation is limiting discretionary spending, operators are withstanding these pressures as wireless connectivity remains essential to most consumer and business customers. However, operators are being impacted by certain customers seeking lower-priced service plans to accommodate their tighter budgets, which is spurring operators to introduce new entry-level service plans, such as Verizon’s Welcome Unlimited plan.
Why Federal IT Contractors and Commercial Tech Firms Need to Align
/0 Comments/in Blog /by TBRIn this month’s Gimme 3, Patrick chats with TBR Federal IT Services lead and Senior Analyst John Caucis on the U.S. federal IT operations and alliance activity of market newcomers Accenture, CGI and IBM