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COVID-19: Shifting customer loyalties and selling motions
/0 Comments/in Blog /by adminRecent earnings calls by IBM and SAP triggered two broad yet interconnected thoughts: The current pause in economic activity presents a pervasive period of thinking slow — recalling the book “Thinking, Fast and Slow” — for businesses, which could result in persistent share shifts. The tactical need for more digital commerce avenues seems poised to […]
Multiyear bull market in public sector IT spend faces an abrupt end in 2020 as COVID-19 upends global governments
/0 Comments/in Blog /by admin“The COVID-19 outbreak represents a significant threat to public sector IT investment that has trended steadily upward for the last several years,” says Senior Analyst John Caucis in TBR’s recently published Public Sector IT Services Benchmark. “The full impact, however, may not manifest in public sector vendor fiscal performance until 2H20.” Caucis, Analyst Brian Baker, […]
COVID-19 survey update: Cloud reliance grows
/0 Comments/in Blog /by Angela Lambert, Principal Analyst and Practice ManagerThis piece is an update to our blog post in late March that looked at how IT organizations are being impacted by COVID-19, including insights from TBR’s survey of enterprise IT leaders. The blog discussed how we are experiencing the second wave of impacts from the outbreak, in which widespread business disruption is affecting demand […]
COVID-19 preparedness: Looking back to achieve perfect vision for tomorrow
/0 Comments/in Blog /by Allan Krans, Practice Manager and Principal AnalystFinger-pointing from the vantage of hindsight Last year, nearly 18 years after the 9/11 terrorist attacks, three former Department of Homeland Security secretaries urged the U.S. government to place cybersecurity at the top of the national threat list. The call to action was issued prior to any knowledge of a looming pandemic, and adherence to […]
COVID-19: Life between trapezes
/0 Comments/in Blog /by adminEconomic activity currently appears more in cessation than recession. It is as if the world is suspended, untethered between two trapezes. As activity resumes, we know inquisitive humans will turn to easy-to-assemble technology to meet the emerging business demands and consumer pain points materializing daily. We will see a flurry of IoT-enabled endpoint applications that […]
Enterprises thinking above and beyond the bottom line
/0 Comments/in Blog /by Allan Krans, Practice Manager and Principal AnalystNot all news related to the pandemic is bad news Just a couple of months ago, the term “going viral” lightly referred to the match-to-kerosene-like spread of images, videos or other content across borders and populations. Today’s news has literally gone viral, carrying coverage of the COVID-19 outbreak in an unfortunate and devastating new realization […]
Accenture and COVID-19: Challenges ahead
/0 Comments/in Blog /by Patrick Heffernan, Practice Manager and Principal AnalystCOVID-19 will pressure Accenture’s short-term performance but could accelerate adoption of automation as the company maintains pricing agility While a global health pandemic is not something vendors typically prepare for as part of their business continuity plans, for many, including Accenture, the COVID-19 outbreak will certainly test the resiliency of their business models. As a […]
Aligning assets with partners’ complementary solutions: 2019 strategy may be critical for Wipro in 2020
/0 Comments/in Blog /by Patrick Heffernan, Practice Manager and Principal AnalystAs we look at significant changes coming to the IT services landscape and focus on agile shifts toward a post-COVID-19 world, strategies launched in the last 12 months may prove to be critical for some vendors’ long-term success. Understanding Wipro’s February 2019 moves can point to how the company might perform throughout 2020. Wipro has […]
COVID-19: Impact on IT organizations
/0 Comments/in Blog /by Angela Lambert, Principal Analyst and Practice ManagerWe asked 205 IT leaders who are decision makers for cloud purchasing about the current impact of COVID-19 on their companies and their expectations for the future. These responses were collected between March 17 and March 24. Initial findings show disruption to ongoing projects and increased importance of cloud capabilities in the future. The impact […]
Two Back, Three Forward: How will this pandemic change digital transformations? A few early signs
/0 Comments/in Blog /by adminIn our new weekly blog series Two Back, Three Forward, we look at two numbers in TBR reports from the prior week as well as three numbers from our upcoming reports, highlighting the analysis TBR provides and the vast amount of data — the numbers — we’re working with every day. It’s all about the […]