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COVID-19 outbreak allows SAP and SIs to work on their relationships
/by Patrick Heffernan, Practice Manager and Principal AnalystCOVID-19 delays the already slow process of taking S/4HANA customers live For decades, service partnerships have been of utmost importance to SAP (NYSE: SAP). Migrating customers onto S/4HANA is a key part of SAP’s growth strategy, and none of those deployments happen without the involvement of partners. At the end of 2019 SAP reported a […]
Digital transformation at scale faces its biggest test yet
/by Bozhidar Hristov, Principal AnalystIt takes a village, but a distant one For years, IT services vendors — and now increasingly consultancies — have been building business models around supporting enterprises’ IT and business processes, largely by leveraging the human arbitrage model and price-competitive offshore centers. While in recent years many vendors have begun to build on-site and/or nearshore […]
In time of pandemic, IT services focuses on leadership, partnerships and automation
/by Patrick Heffernan, Practice Manager and Principal AnalystAccelerated automation Following market leader Accenture (NYSE: ACN), IT services vendors will aggressively adopt automation tools to drive down their own costs, improve remote delivery and retain clients during the global economic downturn. Automation will help ensure standardized delivery, even as engagements, implementation cycles and large-scale integrations change amid more remotely managed IT environments. IT […]
Predicting the unpredictable: COVID-19 is changing the IT devices business
/by TBRThe devices business is sensitive to how and where people work, communicate and play The COVID-19 crisis is changing how and where people work and how they spend their free time, all of which directly affects the PC business, adjacent devices and services businesses, in addition to networks, data centers and cloud businesses. Many of […]
COVID-19 catches manufacturing and retail verticals flat-footed, limiting IT and service investment
/by Allan Krans, Practice Manager and Principal AnalystWhile manufacturing and retail companies are capitalizing on some opportunities during the COVID-19 pandemic, they are also experiencing significant negative short-term impacts. Making matters worse, most companies in these verticals lack the agility and IT infrastructure necessary to adjust in the current environment. The result will be a severe slowdown in these sectors, which will […]
‘Every company is a technology company’ is new mantra for post-digital world
/by Bozhidar Hristov, Principal AnalystTBR perspective “Every company is a technology company.” That combined description and imperative from Accenture Group Chief Executive—Technology and CTO Paul Daugherty made clear how the company sees its clients now and entering the post-digital future. All companies will need the technological savvy and innovative culture of digital natives while pivoting from pilots to execution. […]
COVID-19 pushes automation to the forefront of business strategies
/by Allan Krans, Practice Manager and Principal AnalystAutomation shifts from a discussion to an imperative across all industries The decision to embrace automation typically requires an organization to engage in careful strategic planning and analysis over a period of time. On one hand, automation enables a level of efficiency, consistency and quality that manual deployment alone cannot achieve. On the other hand, […]
The federal IT market braces for impact
/by John Caucis, Senior AnalystUncertainty underpins the short- and long-term outlook for the impact of the coronavirus pandemic on the federal IT space. Federal agencies and their IT contractors face disruptions across their supply chains, operations, procurement functions and fiscal management. Near-term turbulence is inevitable Defense majors Northrop Grumman and General Dynamics, on March 19 and March 23, respectively, […]
COVID-19 outbreak pushes virtual technology events to sink or swim
/by Allan Krans, Practice Manager and Principal AnalystEvents in general and global annual events in particular have been slow to adapt to a changed world So many things have changed in the business and technology environments over the past two decades, but in-person events have maintained their importance. Even as digital marketing has replaced most traditional mediums and activities like cold calling […]
COVID-19 creates pain, change and even pockets of opportunity for the IT industry
/by Allan Krans, Practice Manager and Principal AnalystThere is still a fog of uncertainty around COVID-19’s impact. What is clear, however, is this outbreak is unlike any event in living history. The long-term health crisis, economic disruption and social disruption are occurring at levels that were unfathomable just months ago. These changes are taking place in a world that is much different […]