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Understanding industry needs and accelerating tech adoption: How IT services vendors are growing in financial services
Financial services benefited from emerging technologies over the past decade, creating a highly lucrative and exceedingly competitive market for IT services While historically, financial services has been ahead of other industries in digital technology adoption, the COVID-19 pandemic accelerated technology-enabled transformations as IT services vendors and consultancies sought to address the needs of financial services […]
Amid a sea of portfolio offerings, Accenture’s TS&A practice helps the company translate tech into business outcomes
Accenture’s TS&A practice provides path into re-architecting clients’ DT programs Accenture’s value proposition continues to revolve around the company’s ability to deliver services through integrated scale, addressing clients’ pain points across the various stages of the advise-build-run life cycle. In mid-December TBR had a chance to hear from the leaders of Accenture’s Technology Strategy and […]
With Cerner, Oracle buys into an industry that is actively embracing cloud and outpacing total GDP growth
A deal would indicate revenue potential, but the evolving competitive and technology landscapes raise questions On Dec. 20, 2021, Oracle (NYSE: ORCL) announced plans to acquire Cerner (Nasdaq: CERN), a front-runner in the healthcare IT (HCIT) industry, for $28.3 billion. The announcement comes as COVID-19 continues to strain global healthcare systems, driving up demand for […]
HCLT’s groundbreaking apprenticeship initiative: Long-term vision, near-term effects
In the battle for talent, prepare for the long war Recruit, retain and train. Every IT services vendor over the past couple of years has been pulling every lever to find, manage and reward talent in a chaotic market in which new competitors and newly empowered professionals have spiked attrition across the board and strained […]
Humans at the center: EY’s People Advisory Services in the post-pandemic workplace
Transforming the employee experience for EY and its clients In late October 2021, TBR met with senior partners from EY’s People Advisory Services, including Kim Billeter, principal, Americas People Advisory Services leader; Jonathan Sears, principal, Americas Organization and People leader; Gerard Osei-Bonsu, EMEIA Integrated Mobility leader; and Agi Donnithorne, associate director of Global Analyst Relations, […]
Business ecosystems must invest in massive supply chain pivots
COVID-19 supply chain impact COVID-19 laid bare the underinvestment in contingency capabilities during the decades-long pursuit of cost optimization. In short, business leaders assumed a certain status quo in business continuity and did not leave sufficient capital tied up in unfinished inventory to provide necessary buffers in supply chain efficiency. Firms had over-rotated on optimization […]
Supply chain disruption: For EY, just another day in the office and another problem to solve
Know thyself and thy supply chain … or go to the board for more funding In early November 2021, and in reaction to the deluge of news and analysis around supply chain disruptions worldwide, TBR met with key members of EY’s supply chain to discuss their firm’s overall response to the current crisis as well […]
Proven capabilities in the U.S. enable Infosys to become a trusted partner one client at a time
North America client scale and longevity provides Infosys with a robust foundation for enabling trusted delivery transformation North America is Infosys’ (Nasdaq: INFY) largest region, composing 61.9% of total revenue and growing 23.1% year-to-year in 3Q21. Accelerated growth momentum in the region — regional sales have rebounded from -0.5% on an annual basis in the […]
PwC Procurement on Demand Services: Making procurement less painful
A proven strategy: Start, test, build, evolve internally In early November, TBR spoke with PwC’s Procurement on Demand Services team, including Scott Boruff, Becky Mackin, Michael Giguere and John Fafian, to better understand how their offering has evolved and what challenges they are facing as 2022 approaches. According to Boruff, PwC’s internal procurement professionals implemented […]