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Growing traditional revenues in IT services remains a challenge
/0 Comments/in Blog /by adminTBR’s quarterly IT Services Vendor Benchmark published last week, with the following comment from lead Senior Analyst Elitsa Bakalova: “Vendors are scaling transformational portfolios; however, lingering growth challenges in traditional service areas challenge revenue performance. Trailing 12-month IT services revenue growth, at 1.9% year-to-year in U.S. dollars, was down 140 basis points sequentially in 2Q19 […]
Returning to a co-CEO structure completes the executive refresh to support SAP in the ongoing cloud war
/0 Comments/in Blog /by Allan Krans, Practice Manager and Principal AnalystBill McDermott chose not to renew his contract as SAP CEO, making room for SAP to return to its co-CEO structure with Jennifer Morgan and Christian Klein. This changing of the guard is the capstone on SAP’s management realignment, and the announcement comes with some glaring similarities to key ERP challenger Oracle’s announcement a month […]
Tear down those paywalls: A better solution is possible
/0 Comments/in Blog /by Ezra Gottheil, Principal AnalystPaywalls are going up all over the internet, hurting both publishers and readers. A better solution is possible, but no one is offering it. TBR can describe the solution but cannot explain why the market is not working to produce it. The internet is smothering publishing Online reading is harming both print and online newspapers […]
Digital Transformation Insights: What do we mean by ‘cross vendor’?
/0 Comments/in Blog /by adminAs part of our Digital Transformation Insights portfolio, twice this year we’ve published cross vendor reports, narrowing our analysis down to a few select vendors while staying within the context of digital transformation. In the first report, we put Accenture and IBM side by side — looking at the two companies’ past, present and future […]
Top growing consultancies lean into emerging technologies
/0 Comments/in Blog /by adminTwice a year TBR publishes its Management Consulting Benchmark, which provides key service line, regional, vertical and operational data and analysis for 13 leading management consulting vendors. The benchmark also includes deep dives into 11 of the 13 vendors. This week, TBR will publish insights into two of those vendors: IBM and EY. “IBM is […]
Blockchain makes more noise in 2H19: Hearing from services vendors and consultancies
/0 Comments/in Blog /by Patrick Heffernan, Practice Manager and Principal AnalystLast month, my colleagues Geoff Woollacott and Boz Hristov published a report on the business of blockchain, and next month, Geoff and I will be attending a KPMG event on the same topic. We are looking forward to learning how that Big Four firm approaches both the technology and the business model impacts, on itself […]
Is the term data protection anachronistic?
/0 Comments/in Blog /by adminThe only real constant in the technology industry is change, and that change has been accelerating rapidly and is now poised to explode. During the many transformations that have occurred in the industry, legacy terms well known for one thing lose favor or actually wind up adding confusion rather than clarity to the discussions. Business […]
Relaunched Security Benchmark highlights emerging security trends
/0 Comments/in Blog /by adminTBR’s Security Benchmark makes its return to the data center portfolio this week, covering many of the current trends impacting the enterprise security market. With a new look and feel, the Security Benchmark now covers insights into emerging security trends, in addition to the traditional eight TBR segments of the enterprise security market. For example, […]
Acquisitions and internal changes strengthen Capgemini in consulting
/0 Comments/in Blog /by adminEvery spring and fall, TBR releases a Management Consulting Benchmark with details on 13 leading vendors, including strategies, performance, positioning, and expectations for the next few years. For most of those consultancies, TBR also publishes individual profiles, providing additional details and analysis. The first of those profiles, on Capgemini, will be released this week, with […]
BPO 2.0 is alive at TELUS International in Bulgaria
/0 Comments/in Blog /by Bozhidar Hristov, Principal AnalystOn a recent trip to my native Bulgaria, my colleague Elitsa Bakalova and I visited one of TELUS International’s local sites. Country Managing Director Kristina Ivanova and Director of Operations Gergana Ralchovska hosted us in the recently opened TELUS Tower in downtown Sofia. With over 3,000 staff members in Bulgaria split between three offices, TELUS […]