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143

Amdocs Reinvents Itself: Embracing AI, Cloud and Go-To-Market Transformation

TBR was part of a select group of industry analysts invited to Amdocs’ new corporate campus in Ra’anana, Israel, to hear from executive leadership about the company’s strategy, portfolio and go-to-market approach, as well as other aspects of its business. In this special report, TBR Principal Analyst Chris Antlitz highlights his top takeaways.

149

SoftwareOne Brings Intimate Knowledge of Clients to Meet Software and Services Needs

In late April, TBR attended SoftwareOne’s inaugural Global Analyst Summit in Milwaukee for two days of presentations, break-out sessions, and — because it is Milwaukee — baseball. The following reflects the presentations and discussions in Milwaukee, as well as TBR’s ongoing research around SoftwareOne and its peers in the IT services, cloud services and VAR markets.

150

SoftwareOne Acquires Beniva in ServiceNow Expansion Play

In a discussion with TBR, SoftwareOne’s regional vice president & transformation leader, explained that the acquisition of Beniva would help SoftwareOne move more expansively into the ServiceNow space, but in a manner that plays to two of SoftwareOne’s strengths: value-added software reselling and ITAM services.