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After a major slowdown in 2020, largely due to vendors’ inability to conduct face-to-face workshops and buyers’ hesitation to invest in new proof-of-concept areas, demand for strategy services will gradually rebound. Growth will come from two primary areas. First, buyers will continue to orient any advisory spend toward brand awareness, as creating business value that […]
What the elite vendors have known: It is all about talent, location and network In meeting with leaders at innovation and transformation centers around the world and discussing their approaches to talent, TBR learned that the most aggressive and successful vendors understood key human resources elements: Talent developed at a center could be dispersed across the […]
The impact of COVID-19 on revenue, profitability and award activity was material but also erratic and inconsistent across vendors Federal IT vendors tracked in TBR’s Public Sector IT Services Benchmark generally reported at least some erosion of top-line growth or profitability in CY2Q20 that was directly or indirectly attributable to the pandemic. Many providers were […]
HAMPTON, N.H. (Sept. 9, 2020) — Technology Business Research, Inc. (TBR) announces the schedule for its 4Q20 webinar series. Oct. 14 Digital transformation during the COVID-19 pandemic Oct. 21 Trends in capturing tailored data and insights for technology business leaders Oct. 28 How COVID-19 did and will forever change cloud Nov. 4 PC status report: […]
2Q20 was better than expected and sparks more long-term optimism Results in 2Q20 reflect a full quarter’s worth of COVID-19 impact, and the sigh of relief from executives at leading cloud providers was almost audible. That is not to say negative impacts were not felt, though. Transactional activity was once a nice growth driver for […]
IT services trailing 12-month (TTM) revenue growth, at 1.5% in U.S. dollars (USD), was down 20 basis points sequentially and 170 basis points year-to-year in 1Q20 as the COVID-19 pandemic began to negatively affect vendors’ revenue growth during March. At every level of every organization, the pandemic forced massive changes in human resources management, pushing […]
Despite COVID-19 pressures, Tata Consultancy Services (TCS) has not shied away from enacting bold initiatives, evidenced by the announcement of Vision 25×25 during the company’s CY1Q20 earnings call. Even in the face of decelerating revenue growth in the first quarter, executives remained optimistic, suggesting that — unlike the broader trend in the IT services industry […]
Technology Business Research, Inc. (TBR) announces the schedule for its 3Q20 webinar series. July 15 The long view: Which post-pandemic trends will shape the world in 2030? Technology trends that were shaping the digital transformation world pre-pandemic as well as predictions for 2030 July 29 From boom to bust and back: COVID-19 changes dynamics of […]
The global COVID-19 pandemic revealed stark weaknesses across the entire technology ecosystem, including supply chains, regulatory environments and emerging technologies. Responses by cloud and software vendors, consultancies, and IT services vendors showed both their immediate operational needs — and opportunities — and the trends TBR believes will persist long-term in the post-pandemic world. Innovation continues, […]
Management consulting market summary Outlook Regardless of whether the pandemic lingers, re-emerges in the second half of 2020 or significantly subsides, TBR expects consultancies will benefit from opportunities created by the chaos of COVID-19, such as uneven responses from government authorities around economic fallout, pandemic protocols and continued uncertainty throughout 2020. Vendors with greater scale, […]