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Reading the tea leaves again: TBR’s Professional Services and IT Services Team looks ahead to 2Q19
/0 Comments/in Special Reports /by Patrick Heffernan, Practice Manager and Principal AnalystTalent remains the catalyst to success, with leadership Every vendor raises the issue of talent when discussing disruptions and strategic priorities, reflecting the continued struggle to recruit, retain, retrain and reward skilled resources in a crowded, competitive market. To track how vendors have been handling these challenges, TBR will continue analyzing every step of the […]
5G-related investment fuels vendor growth; greenfield 5G and Industry 4.0 opportunities emerge
/0 Comments/in Special Reports /by Michael Soper, Senior AnalystU.S. cable operators and Dish Network are exploring building out their own 5G networks Rakuten’s mobile broadband network deployment demonstrates that vendors must be aware of new opportunities to deploy 5G networks for customers that do not currently own mobile broadband networks. In November Dish Network selected Ericsson to supply a radio access and core […]
CX customers are buying into Oracle’s Modern Customer Experience vision as competitors innovate similarly
/0 Comments/in Special Reports /by Allan Krans, Practice Manager and Principal AnalystData unification, enhancement and intelligence are key Out from under the ERP and autonomous database narratives of Oracle’s (NYSE: ORCL) top executives, Oracle’s CX leadership was able to curate an inspiring event around its CX portfolio with themes of empowerment and valuing people’s time — both employees’ and customers’. The bulk of Oracle’s Modern CX […]
Public cloud segment leaders projected to secure another 10% of market share by 2023
/0 Comments/in Special Reports /by Allan Krans, Practice Manager and Principal AnalystTBR estimates total public cloud market size was $165 billion in 2018. Microsoft (Nasdaq: MSFT) led the overall public cloud market, while Amazon Web Services (AWS) (Nasdaq: AMZN) maintained a strong lead on the IaaS segment and Salesforce (NYSE: CRM) delivered enough growth to sustain a top-three position in both SaaS and PaaS market share. […]
CSPs focus on supporting advanced use cases and network technologies to maximize IoT revenue
/0 Comments/in Special Reports /by Steve Vachon, Senior AnalystIndustry 4.0 will spark the adoption of advanced IoT use cases as well as the integration of network slicing and private 5G networks TBR projects global CSP IoT revenue will increase at a CAGR of 24.9% through 2023 as the launch of mobile 5G services contributes to revenue growth acceleration starting in 2020, and operators, […]
Cloud marketplaces are small in revenue impact but mighty in market impact
/0 Comments/in Special Reports /by Allan Krans, Practice Manager and Principal AnalystCloud marketplaces are more of a slow burn compared to pronounced market impacts in books, retail and music To predict the impact of cloud marketplaces, it is worth evaluating how similar changes in go-to-market strategies have impacted other markets. Sears (Nasdaq: SHLDQ), Amazon (Nasdaq: AMZN) and Apple (Nasdaq: AAPL) are three very different companies that […]
India-centric professional services firms jockey for position in the digital world
/0 Comments/in Special Reports /by Patrick Heffernan, Practice Manager and Principal AnalystPosition as trusted advisers for enterprise customers’ modernization efforts Technology specialists such as Salesforce and ServiceNow recognized the need of enterprises to have a trusted adviser for their modernization efforts and re-geared their service teams to capitalize on this opportunity. For instance, by verticalizing its service teams, Salesforce now provides industry-specific services to customers modernizing […]
WWT’s innovation center shines a spotlight on the company’s evolution from product reseller to outcome enabler
/0 Comments/in Special Reports /by adminThe rise of the innovation center as a platform for digital storytelling Enabling customers’ digital transformations has become the holy grail opportunity for companies across the technology ecosystem. In a world in which everyone from server and storage vendors to technical services providers professes to be a “technology solutions provider,” marketing alone is insufficient to […]
Webscale capex growth will decelerate, though dollar volume will continue to climb, as data center builds slow
/0 Comments/in Special Reports /by Michael Soper, Senior AnalystAccording to Technology Business Research, Inc.’s (TBR) 1Q19 Webscale ICT Market Landscape, webscale ICT capex for the Super 7 will grow at an 8.1% CAGR to nearly $58 billion in 2023. Most U.S.- and China-based webscales began pulling forward significant investment in data center and network capacity in 2018, which will lead to moderating — […]
Competition from MVNOs and smaller rivals limits subscriber growth for Tier 1 U.S. and Canadian operators
/0 Comments/in Special Reports /by Steve Vachon, Senior AnalystWireless revenue rose 2.2% year-to-year to $64 billion among U.S. operators covered in Technology Business Research Inc.’s (TBR) 4Q18 U.S. & Canada Mobile Operator Benchmark, driven by continued subscriber growth and adoption of premium smartphones. All benchmarked U.S. operators except Sprint were able to gain postpaid phone net additions in 4Q18 as opportunity remains to […]