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651

Genpact adapts its service delivery model to help customers succeed with their digital transformations

Internal shift positions Genpact to capture digital demand Genpact hosted approximately 50 analysts on March 13 in Boston’s Seaport district to provide an update on its business and transition to the digital age. Additionally, the company highlighted its service design capabilities and how it’s differentiating from peers. Genpact continually invests in its business and delivery […]

652

Three years later: PwC’s Miami Experience Center led the way

Three years ago, almost to the day, we went to Miami and saw something truly new, an “Experience Center” that PwC built to physically embody its emerging idea of coalescing consulting engagements around business, experience and technology. Saying we were impressed would be an understatement. Here’s what we said in our March 2016 special report […]

654

TBR Weekly Preview: March 11-15

We’re going all over the technology space this week, with reports spanning U.S. federal government IT services to long-established hardware and data center providers, plus a couple of European-centric companies. Wednesday: Talent continues to be the constraining factor on ManTech’s bright revenue growth outlook. Focus in defense and intelligence segments of the U.S. federal market […]

655

In an emerging world managed by bots, TELUS International’s culture tells us why humans still matter

TBR perspective Since the dawn of outsourcing, BPO has allowed enterprise buyers to trust third-party providers with the support of many internal and external processes. While in the past, the risk associated with managing IT and business assets was heavily weighted toward the buyer, in today’s age, where social media is leveraged as a sounding […]

656

CSPs accelerate 5G deployments to realize the significant cost efficiencies that are inherent in the technology

According to TBR’s 1Q19 5G Telecom Market Landscape, though a viable business case for operators to grow revenue from 5G has yet to materialize (with the exception of fixed wireless broadband), the main driver for operators to deploy 5G is realizing the efficiency gains the technology provides over LTE. Operators in developed markets worldwide have […]

657

As customer zero, Accenture employs an innovation-led approach to ease concerns of clients investing to scale DT

TBR perspective As emerging technologies become a pervasive part of both IT and line-of-business leaders’ daily agendas, Accenture’s value proposition, amplified through the Accenture Innovation Architecture, positions the company to successfully address the complexity of clients’ IT systems, including through educating employees and optimizing, automating and managing the systems. Accenture’s outlook as well as the […]

658

Technology Business Research, Inc. announces 2Q19 webinar schedule

HAMPTON, N.H. (March 4, 2019) — Technology Business Research, Inc. (TBR) announces the schedule for its 2Q19 webinar series. April 10        Progress report: State of the NFV/SDN telecom market April 17        Channel partner ecosystems will evolve to support digital adoption April 24        Evolutionary IoT: Starting small and controlling costs May 1           Obstacles and triumphs on […]

659

Where will hyperconverged infrastructure fit in the modern data center?

Insights from TBR’s hyperconverged infrastructure research stream As digital transformation progresses, customers’ data center environments evolve in kind. TBR’s hyperconverged infrastructure (HCI) research stream provides some indicators on the market’s motions. TBR unearths customer preferences centered on HCI and maps the anticipated progression of HCI adoption over the next five years. Deep dives into the […]

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Channel partner ecosystems will evolve to support digital adoption

An exclusive review of TBR’s ongoing analysis of ICT vendors’ go-to-market strategies and Tailored Services capabilities Shifts in customer consumption preferences and efforts to accelerate revenue expansion in high-growth business segments continue to transform the go-to-market motions of leading technology and professional services vendors. Vendors are increasingly relying on their channel ecosystems to create self-sustaining […]