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In the battle for talent, prepare for the long war Recruit, retain and train. Every IT services vendor over the past couple of years has been pulling every lever to find, manage and reward talent in a chaotic market in which new competitors and newly empowered professionals have spiked attrition across the board and strained […]
Devices demand to decelerate in 2022 Devices market will see growth return to pre-pandemic levels throughout 2022 Many thought the initial surge in devices demand would quickly fade after the start of the COVID-19 pandemic, but that has not been the case. Revenue growth across the ecosystem, especially in PCs and tablets, has been much […]
Transforming the employee experience for EY and its clients In late October 2021, TBR met with senior partners from EY’s People Advisory Services, including Kim Billeter, principal, Americas People Advisory Services leader; Jonathan Sears, principal, Americas Organization and People leader; Gerard Osei-Bonsu, EMEIA Integrated Mobility leader; and Agi Donnithorne, associate director of Global Analyst Relations, […]
COVID-19 supply chain impact COVID-19 laid bare the underinvestment in contingency capabilities during the decades-long pursuit of cost optimization. In short, business leaders assumed a certain status quo in business continuity and did not leave sufficient capital tied up in unfinished inventory to provide necessary buffers in supply chain efficiency. Firms had over-rotated on optimization […]
Know thyself and thy supply chain … or go to the board for more funding In early November 2021, and in reaction to the deluge of news and analysis around supply chain disruptions worldwide, TBR met with key members of EY’s supply chain to discuss their firm’s overall response to the current crisis as well […]
HAMPTON, N.H. (Dec. 29, 2021) — Technology Business Research, Inc. (TBR) announces on-demand availability of its December 2021 webinars, featuring discusses on expectations for innovation and transformation centers in 2022, 5G over the next five years, hardware subscription services growth, and more. The silver lining of downward pressures that innovation and transformation centers are facing […]
As vendors embrace open, hybrid architectures, PaaS emerges as the source of differentation Vendors adjust strategies as clients ask for open and flexible IT Customer demand for more open, cross-cloud services will shape vendor investments through 2022. Vendors traditionally known for locking customers in to their technology, including IaaS incumbent Amazon Web Services (AWS), will […]
SaaS will see new vendors, bigger workloads and more customization Consistent growth masks considerable change in SaaS during 2022 The expectations for what cloud can offer customers have shifted, and in no market is that more clear than with cloud applications and SaaS. The financial benefits of cloud, both the lower overall cost and the […]
North America client scale and longevity provides Infosys with a robust foundation for enabling trusted delivery transformation North America is Infosys’ (Nasdaq: INFY) largest region, composing 61.9% of total revenue and growing 23.1% year-to-year in 3Q21. Accelerated growth momentum in the region — regional sales have rebounded from -0.5% on an annual basis in the […]
A proven strategy: Start, test, build, evolve internally In early November, TBR spoke with PwC’s Procurement on Demand Services team, including Scott Boruff, Becky Mackin, Michael Giguere and John Fafian, to better understand how their offering has evolved and what challenges they are facing as 2022 approaches. According to Boruff, PwC’s internal procurement professionals implemented […]
