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Red Hat’s Strategic Investments: Pioneering Next-Gen Applications, Including AI
/in Special Reports /by Catie Merrill, Senior AnalystWith AI promising to unlock a new wave of applications and related business opportunities, Red Hat will use its expertise in productizing open-source technology to help customers build and manage intelligent applications.
Informatica IDMC Innovations: Transforming Data Utilization in a Cloud-First Landscape
/in Special Reports /by Catie Merrill, Senior AnalystLeveraging the IaaS and PaaS assets of its strategic partners, Informatica has transitioned its business model from selling disparate, legacy products to a unified cloud platform — IDMC — that can support a broader set of use cases and ultimately speak to a maturing audience of customers who are moving away from bespoke integrations.
EY Puts People First: Navigating Growth with Human-Centric People Advisory Services
/in Special Reports /by Patrick Heffernan, Practice Manager and Principal AnalystIn early 2023, TBR met with EY’s Kim Billeter, Americas People Advisory Services leader, Jonathan Sears, Global People Advisory Services Technology leader, PAS US-East leader, and Simon Stanaway, Americas Mobility leader, to discuss progress EY has made in growing People Advisory Services (PAS) within a highly competitive market and during a pandemic..
SoftwareOne Brings Intimate Knowledge of Clients to Meet Software and Services Needs
/in Special Reports /by Patrick Heffernan, Practice Manager and Principal AnalystIn late April, TBR attended SoftwareOne’s inaugural Global Analyst Summit in Milwaukee for two days of presentations, break-out sessions, and — because it is Milwaukee — baseball. The following reflects the presentations and discussions in Milwaukee, as well as TBR’s ongoing research around SoftwareOne and its peers in the IT services, cloud services and VAR markets.
Accenture and SAP Amplify the Value of the Ecosystem Through the Lenses of Compressed Transformation
/in Special Reports /by Bozhidar Hristov, Principal AnalystCompounding the emphasis on the services and technology capabilities of Accenture and SAP at the Accenture SAP Leadership Council was a parade of client presentations that reinforced the ecosystem theme in large part through its ecosystem’s diversity, with clients representing the high-tech, manufacturing, pharmaceutical, telecom and utilities industries, among others.
Why Generative AI Should Be Top of Mind for Business Leaders
/in Special Reports /by TBRTBR dives into predictions about generative AI and its very real disruptions: Today, organizations are exploring ways to leverage GenAI to optimize how they operate the front lines of their customer service processes via contact centers, an industry that currently employs over 11 million individuals; and tomorrow, the technology will provide an alternative to enterprises’ IT departments, which must frequently tap third-party services partners for custom software development, a market that was valued at nearly $25 billion in 2022.
How Telecom Infrastructure Service Companies Can Win in 2023
/in Special Reports /by adminIn this white paper, we apply our expertise in the market and our learnings from those engagements to provide a playbook for how TIS vendors can win in 2023 and beyond. We analyze the trends facing the market, outline how we believe vendors can align themselves to compete, and share tactical steps on how to put this playbook into action.
State of Competitive (CI) & Market Intelligence (MI) in 2023
/in Special Reports /by adminWe compiled this report by surveying our TBR client service teams in February 2023 to better understand what is going on within the CI/MI organizations they serve. We captured data inputs on approximately 50 large global technology firms, collectively representing billions of dollars in annual revenue and millions of total employees.
Implementing the ‘Oracle Playbook’ Could Yield Billions in Salesforce Profit
/in Special Reports /by Allan Krans, Practice Manager and Principal AnalystBy following the “Oracle playbook” and reducing costs, Salesforce could make billions in profit, leading to a change in financial focus across the industry, with revenue growth becoming a metric, rather than the only metric.
Building a Lifecycle Approach to GSI Alliance Strategy
/in Special Reports /by adminIn this white paper, TBR uses its experience to dig into the trends driving GSI alliances and provide our recommendations to technology partners on how to approach building a GSI alliance strategy.