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India-centric professional services firms jockey for position in the digital world
/by Patrick Heffernan, Practice Manager and Principal AnalystPosition as trusted advisers for enterprise customers’ modernization efforts Technology specialists such as Salesforce and ServiceNow recognized the need of enterprises to have a trusted adviser for their modernization efforts and re-geared their service teams to capitalize on this opportunity. For instance, by verticalizing its service teams, Salesforce now provides industry-specific services to customers modernizing […]
WWT’s innovation center shines a spotlight on the company’s evolution from product reseller to outcome enabler
/by adminThe rise of the innovation center as a platform for digital storytelling Enabling customers’ digital transformations has become the holy grail opportunity for companies across the technology ecosystem. In a world in which everyone from server and storage vendors to technical services providers professes to be a “technology solutions provider,” marketing alone is insufficient to […]
Webscale capex growth will decelerate, though dollar volume will continue to climb, as data center builds slow
/by Michael Soper, Senior AnalystAccording to Technology Business Research, Inc.’s (TBR) 1Q19 Webscale ICT Market Landscape, webscale ICT capex for the Super 7 will grow at an 8.1% CAGR to nearly $58 billion in 2023. Most U.S.- and China-based webscales began pulling forward significant investment in data center and network capacity in 2018, which will lead to moderating — […]
Competition from MVNOs and smaller rivals limits subscriber growth for Tier 1 U.S. and Canadian operators
/by Steve Vachon, Senior AnalystWireless revenue rose 2.2% year-to-year to $64 billion among U.S. operators covered in Technology Business Research Inc.’s (TBR) 4Q18 U.S. & Canada Mobile Operator Benchmark, driven by continued subscriber growth and adoption of premium smartphones. All benchmarked U.S. operators except Sprint were able to gain postpaid phone net additions in 4Q18 as opportunity remains to […]
IBM helps customers extend IP ‘inside out’ to anyone, anywhere
/by Allan Krans, Practice Manager and Principal AnalystTBR perspective After shifting the format from multiple events in years past to one major customer event in 2018 at a single venue, this year IBM (NYSE: IBM) moved its massive customer event, IBM Think 2019, from Las Vegas to San Francisco with far fewer logistical glitches than last year. Analysts were guided by a […]
In an emerging world managed by bots, TELUS International’s culture tells us why humans still matter
/by Bozhidar Hristov, Principal AnalystTBR perspective Since the dawn of outsourcing, BPO has allowed enterprise buyers to trust third-party providers with the support of many internal and external processes. While in the past, the risk associated with managing IT and business assets was heavily weighted toward the buyer, in today’s age, where social media is leveraged as a sounding […]
CSPs accelerate 5G deployments to realize the significant cost efficiencies that are inherent in the technology
/by Chris Antlitz, Principal AnalystAccording to TBR’s 1Q19 5G Telecom Market Landscape, though a viable business case for operators to grow revenue from 5G has yet to materialize (with the exception of fixed wireless broadband), the main driver for operators to deploy 5G is realizing the efficiency gains the technology provides over LTE. Operators in developed markets worldwide have […]
Cost of ‘intelligent connectivity’ must decline significantly for intelligent world to unfold
/by Chris Antlitz, Principal AnalystTBR perspective Realizing the intelligent world presented by the mobile industry at Mobile World Congress Barcelona 2019 (MWC19) will require a fundamental change in how networks are architected, including a radical reduction in the cost of providing connectivity. It will also require business transformation for companies tied to the old world, namely communications service providers […]
As customer zero, Accenture employs an innovation-led approach to ease concerns of clients investing to scale DT
/by Bozhidar Hristov, Principal AnalystTBR perspective As emerging technologies become a pervasive part of both IT and line-of-business leaders’ daily agendas, Accenture’s value proposition, amplified through the Accenture Innovation Architecture, positions the company to successfully address the complexity of clients’ IT systems, including through educating employees and optimizing, automating and managing the systems. Accenture’s outlook as well as the […]
Distributors and VARs: The unsung heroes of the IoT market
/by adminThe background Commercial IoT has received substantial press over the last three years. It started in 2015 with hyped claims of IoT’s ability to deliver total transformation, but expectations around the technology have matured and IoT is now viewed as a reasonable technique for solving business problems. However, one thing has not changed: When it […]