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Cloud Ecosystem Report

TBR Spotlight Report: TBR’s Cloud Ecosystem Report includes data and analysis from our digital transformation, AI and GenAI, IT services, cloud applications, cloud infrastructure and platforms, cloud data services, cloud and software, and cloud and professional services research areas.

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TBR Launches Enterprise Systems Integrators Market Landscape

Technology Business Research, Inc. (TBR) is pleased to announce the launch of the Enterprise Systems Integrators Market Landscape, which examines business models, trends and challenges for IT services companies with fewer than 100,000 employees and less than $5 billion in annual revenues. This new research is an extension of TBR’s current research around the business models, strategies and performances of companies in IT services, consulting and professional services, including IT outsourcing, business process outsourcing, management consulting, systems integration, managed services and applications outsourcing. The initial publication is a close-up look at the ESI market midway through 2025 and includes performance analysis of Ensono, TIVIT, Globant, Hexaware Technologies, Persistent Systems, Protiviti, Stefanini Group, EPAM, Indra Group and LTIMindtree.

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Hitachi Digital Services: IT/OT Convergence Across the Ecosystem

TBR Talks: Decoding Strategies and Ecosystems of the Globe's Top Tech Firms
TBR Talks: Decoding Strategies and Ecosystems of the Globe's Top Tech Firms
Hitachi Digital Services: IT/OT Convergence Across the Ecosystem
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A technology leader and veteran of many disruptions, including “as a Service” to cloud and AI, Darlene Wilson joins the podcast to talk Amazon Web Services’ entrepreneurial start, the evolution of multivendor alliances and the ever-present consistency of change.

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ServiceNow Ecosystem Report

TBR Spotlight Report: The ServiceNow Ecosystem Report is a comprehensive analysis of 10 of the leading consulting and services providers’ evolving relationships with cloud provider ServiceNow within the IT service management, customer service management, creator workflow, finance and supply chain workflow, and HR workflow segments. The report features Accenture, Capgemini, Cognizant, Deloitte, DXC Technology, EY, IBM, Infosys, KPMG and Tata Consultancy Services.

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Hitachi Digital Services Brings IT + OT + AI to Mission-critical Systems

Although smaller than the typical IT and professional services firms covered by TBR, Hitachi Digital Services warrants close attention in the coming years. Its distinctive business model, strategic direction and performance — particularly its combination of IT, OT, AI and domain expertise — position Hitachi Digital Services as a potential outlier in the IT services landscape.

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TBR Launches ServiceNow Ecosystem Report

The ServiceNow Ecosystem Report is a comprehensive analysis of 10 of the leading consulting and services providers’ evolving relationships with cloud provider ServiceNow within the IT service management, customer service management, creator workflow, finance and supply chain workflow, and HR workflow segments.

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Data Quality & Governance Pillars, and Ecosystem-led Approach Mark Informatica’s Entry Into Agentic AI

Between the technology partners and GSIs, Informatica works with a robust ecosystem of partners in a triparty approach, where resources from a hyperscaler, GSI and Informatica are brought together to help customers modernize their data faster and, by default, hasten AI’s time to value. When we survey and speak to alliance decision makers at IT services firms, data management comes up as one of the top areas for partner-led growth, signaling to the ecosystem that they will continue to invest in resources to guide conversations with customers with the technology maturity to address the data foundations ahead of GenAI.

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GenAI Reshapes IT Services Talent Strategy as Vendors Balance Innovation, Ecosystem Alignment and Economic Headwinds

In the short-to-mid-term, TBR expects generative AI (GenAI)-specific training to become a standard part of an IT services or consulting professional’s basic tool kit, with specialized training around technology partners’ solutions or a company’s own IP and platforms reserved for those professionals dedicated to AI roles. While some may argue every role is an AI role, the near-term reality is that only a select few among the broader professional services talent base will need specialized training, and the associated budgets will decrease in the coming years.