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A technology leader and veteran of many disruptions, including “as a Service” to cloud and AI, Darlene Wilson joins the podcast to talk Amazon Web Services’ entrepreneurial start, the evolution of multivendor alliances and the ever-present consistency of change.
TBR Spotlight Report: The ServiceNow Ecosystem Report is a comprehensive analysis of 10 of the leading consulting and services providers’ evolving relationships with cloud provider ServiceNow within the IT service management, customer service management, creator workflow, finance and supply chain workflow, and HR workflow segments. The report features Accenture, Capgemini, Cognizant, Deloitte, DXC Technology, EY, IBM, Infosys, KPMG and Tata Consultancy Services.
Although smaller than the typical IT and professional services firms covered by TBR, Hitachi Digital Services warrants close attention in the coming years. Its distinctive business model, strategic direction and performance — particularly its combination of IT, OT, AI and domain expertise — position Hitachi Digital Services as a potential outlier in the IT services landscape.
The ServiceNow Ecosystem Report is a comprehensive analysis of 10 of the leading consulting and services providers’ evolving relationships with cloud provider ServiceNow within the IT service management, customer service management, creator workflow, finance and supply chain workflow, and HR workflow segments.
Learn the impact of Trump’s second term and DOGE initiatives on federal IT contractors so far and how federal IT vendors are pivoting to support the Trump administration’s emerging priorities in AI, cloud, data science, defense technologies, quantum computing and security
Between the technology partners and GSIs, Informatica works with a robust ecosystem of partners in a triparty approach, where resources from a hyperscaler, GSI and Informatica are brought together to help customers modernize their data faster and, by default, hasten AI’s time to value. When we survey and speak to alliance decision makers at IT services firms, data management comes up as one of the top areas for partner-led growth, signaling to the ecosystem that they will continue to invest in resources to guide conversations with customers with the technology maturity to address the data foundations ahead of GenAI.
In the short-to-mid-term, TBR expects generative AI (GenAI)-specific training to become a standard part of an IT services or consulting professional’s basic tool kit, with specialized training around technology partners’ solutions or a company’s own IP and platforms reserved for those professionals dedicated to AI roles. While some may argue every role is an AI role, the near-term reality is that only a select few among the broader professional services talent base will need specialized training, and the associated budgets will decrease in the coming years.
Principal Analyst Boz Hristov and Analyst Alex Demeule join “TBR Talks” for an exclusive look at TBR’s Ecosystem Reports, which detail how the top global systems integrators’ (GSIs) most important technology partners — Amazon Web Services, Azure, Google Cloud Platform, SAP, Oracle, Workday, ServiceNow, Salesforce, Adobe — collaborate with integrators and consultancies.
Principal Analyst Bozhidar Hristov, Senior Analyst Catie Merrill and Analyst Alex Demeule discuss strategies of KPMG as well as multipartner ecosystem management and co-investment across declared and committed partners, generative AI and data government as a key differentiator
Learn ecosystem best practices of data cloud ISVs, C-Suite priorities regarding data management and GenAI, how hyperscalers are adjusting their partnering strategies to improve the flow of data and win new GenAI workloads, and more
