A look at TBR’s top predictions for the IT services industry in 2024, including which companies will see the most success, a pivot to outcomes-based pricing due to GenAI and the expected major pain point for all companies
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Join TBR for a 30-minute live discussion and Q&A on the state of the digital transformation market from buyers’ perspectives, how leading IT services firms are investing in and positioning GenAI, and more
Expanding hybrid cloud, technology consulting and digital platforms capabilities increases Tech Foundations’ value proposition.
Topics for the quarter included the state of competitive intelligence in 2023, devices vendors’ recent revenue challenges, the power of data in cloud, the telecom network deployment services opportunity, telecom infrastructure services market expectations, and insights into the IT services, U.S. federal government and telecom markets.
TBR strongly believes a material rebound in the PC market will only begin in conjunction with the next major refresh cycle. However, this is dictated by several factors.
In early 2023, TBR met with EY’s Kim Billeter, Americas People Advisory Services leader, Jonathan Sears, Global People Advisory Services Technology leader, PAS US-East leader, and Simon Stanaway, Americas Mobility leader, to discuss progress EY has made in growing People Advisory Services (PAS) within a highly competitive market and during a pandemic..
In late April, TBR attended SoftwareOne’s inaugural Global Analyst Summit in Milwaukee for two days of presentations, break-out sessions, and — because it is Milwaukee — baseball. The following reflects the presentations and discussions in Milwaukee, as well as TBR’s ongoing research around SoftwareOne and its peers in the IT services, cloud services and VAR markets.
In a discussion with TBR, SoftwareOne’s regional vice president & transformation leader, explained that the acquisition of Beniva would help SoftwareOne move more expansively into the ServiceNow space, but in a manner that plays to two of SoftwareOne’s strengths: value-added software reselling and ITAM services.
Compounding the emphasis on the services and technology capabilities of Accenture and SAP at the Accenture SAP Leadership Council was a parade of client presentations that reinforced the ecosystem theme in large part through its ecosystem’s diversity, with clients representing the high-tech, manufacturing, pharmaceutical, telecom and utilities industries, among others.
In this month’s Gimme 3, Patrick chats with TBR Federal IT Services lead and Senior Analyst John Caucis on the U.S. federal IT operations and alliance activity of market newcomers Accenture, CGI and IBM