Bakhtiar Zein, via Canva Pro
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Chris Antlitz, Principal Analyst
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Chris Antlitz, Principal Analyst2025-09-24 16:13:472025-09-24 16:14:25Amdocs Is Well Positioned to Continue Absorbing Market Share in the Telecom Industry; AI Is a Key Growth Vector
Technology Business Research, Inc.
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John Caucis, Senior Analyst
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John Caucis, Senior Analyst2025-06-11 11:10:142025-06-11 11:10:14DOGE Federal IT Vendor Impact Series: MaximusOur most-read analysis, free in your inbox each week!
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Four by four by four equals four
/by Patrick Heffernan, Practice Manager and Principal AnalystFour straight weeks of traveling for work, to four different cities to meet with four different clients, brought out four thoughts about where the IT services and consulting markets stand as we move into the autumn rush of 2018. First, the next few years will finally bring the shift in the consulting model that we’ve […]
Postcards from the edge: Complexity is here — wish it were not
/by admin“Analog dollars to digital pennies” is a phrase used to discuss the continued compression on technology price points as Moore’s Law economics, coupled with continued IP abstraction, creates economic trigger events aimed squarely at legacy business model best practices. Recently, I attended analyst events in New York City — one sponsored by Lenovo and one […]
As the 2018 finish line nears, will McKinsey continue its breakaway or slip back into the peloton?
/by Patrick Heffernan, Practice Manager and Principal AnalystEvery six months, we review McKinsey’s performance, analyze its strategy and consider likely scenarios for the firm in the near term Back in June, we said, “If McKinsey truly gains market permission to take digital transformation from design through execution, its peers will be pressured to emulate the firm.” In advance of the November profile, […]
VMware leans on partners IBM and AWS to go increasingly all-in on cloud
/by Allan Krans, Practice Manager and Principal AnalystWhat’s new from VMworld on the cloud front? VMworld 2018 in Las Vegas came to a close just a few short weeks ago, but the impact from the slew of cloud-related announcements from VMware and its partners continues to reverberate. After multiple changes in course over the past 10 years as VMware reacted to the […]
The JEDI contract: We don’t see the force; do you?
/by adminConsiderable ink has been sacrificed parsing both the wisdom and the potential winners and losers of the Joint Enterprise Defense Infrastructure (JEDI) contract award, which is estimated to be worth up to $10 billion over 10 years. TBR wrote two commentaries around the topic in June that handicapped the potential bidders and outlined the fundamental […]
SaaS sweetens the cloud pot but requires vendors to up their ante to participate
/by Allan Krans, Practice Manager and Principal AnalystDespite the simple graph in Figure 1 depicting SaaS market size, the space remains difficult to sum up. In the eyes of customers, SaaS options are proliferating and spanning a wide swath of business functions and stakeholders. Yes, SaaS is the largest segment of the “as a Service” cloud market—and yes, it will continue to […]
The 4 P’s of marketing – people, process, partners and platforms – emerge behind AI and compel vendors to adopt S-centric frameworks
/by adminMarket dynamics will evolve in the next 5 years, with voice and video the core conduits for trusted and tangible AI-based marketing campaigns The digital marketing services (DMS) market will grow at a CAGR of 16.2% from 2017 to 2022, reaching $125 billion, as organizations across geographies adopt artificial intelligence (AI)-enabled, customer experience-based voice and […]
Robots laundering IT budgets?
/by Patrick Heffernan, Practice Manager and Principal AnalystAutomate a bad process or fix the process first? As consultancies start expanding their robotics process automation offerings (RPA) and the software and related services begin permeating through enterprises’ procurement, human resources, IT, and even internal audit, a curious debate has surfaced between the merits of opting for careful and meticulous process assessment, documentation and […]
Digital transformation advances analytics and insights
/by adminRealizing the dream of AI-embedded business processes must start with people and data management Every enterprise looks to use emerging technologies to cut costs, grow revenue or create new business models. The combination of changes in how people work and what new technologies can best be applied creates massive opportunities for services vendors. This new […]
IoT Customer Spotlight: Colfax survived the stormy seas of IoT after righting its ship, and its story can serve as a navigational aid for peers still caught in the squall
/by adminColfax is an industrial conglomerate with two operating companies under it, ESAB and Howden. ESAB produces equipment and filler metals for most welding and cutting applications, and Howden delivers precision air and gas handling equipment for numerous industrial applications. Both are worldwide industrial suppliers with multiple manufacturing plants and globally distributed support apparatus. I learned […]