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Atos’ Tech Foundations: Transforming for Growth, Profitability and Market Relevance by 2026
/by Elitsa Bakalova, Senior AnalystExpanding hybrid cloud, technology consulting and digital platforms capabilities increases Tech Foundations’ value proposition.
HCL Technologies: Leading the Way in Sustainable Business Integration
/by Patrick Heffernan, Practice Manager and Principal AnalystIn this special report we recap our recent conversation with Santhosh Jayaram, Global Head of Sustainability at HCLTech, about the company’s efforts to adopt sustainable business practices and build a portfolio of sustainability solutions for its customers.
Lenovo’s European Manufacturing Base: Fortifying Supply Chain Resilience
/by TBRWith the DNA of a PC manufacturing company, Lenovo decided in 2018 to apply the supply chain and manufacturing expertise cultivated from the logistical challenges of being a PC manufacturer to its IT infrastructure business, ISG.
Amdocs Reinvents Itself: Embracing AI, Cloud and Go-To-Market Transformation
/by Chris Antlitz, Principal AnalystTBR was part of a select group of industry analysts invited to Amdocs’ new corporate campus in Ra’anana, Israel, to hear from executive leadership about the company’s strategy, portfolio and go-to-market approach, as well as other aspects of its business. In this special report, TBR Principal Analyst Chris Antlitz highlights his top takeaways.
Red Hat’s Strategic Investments: Pioneering Next-Gen Applications, Including AI
/by Catie Merrill, Senior AnalystWith AI promising to unlock a new wave of applications and related business opportunities, Red Hat will use its expertise in productizing open-source technology to help customers build and manage intelligent applications.
Informatica IDMC Innovations: Transforming Data Utilization in a Cloud-First Landscape
/by Catie Merrill, Senior AnalystLeveraging the IaaS and PaaS assets of its strategic partners, Informatica has transitioned its business model from selling disparate, legacy products to a unified cloud platform — IDMC — that can support a broader set of use cases and ultimately speak to a maturing audience of customers who are moving away from bespoke integrations.
EY Puts People First: Navigating Growth with Human-Centric People Advisory Services
/by Patrick Heffernan, Practice Manager and Principal AnalystIn early 2023, TBR met with EY’s Kim Billeter, Americas People Advisory Services leader, Jonathan Sears, Global People Advisory Services Technology leader, PAS US-East leader, and Simon Stanaway, Americas Mobility leader, to discuss progress EY has made in growing People Advisory Services (PAS) within a highly competitive market and during a pandemic..
SoftwareOne Brings Intimate Knowledge of Clients to Meet Software and Services Needs
/by Patrick Heffernan, Practice Manager and Principal AnalystIn late April, TBR attended SoftwareOne’s inaugural Global Analyst Summit in Milwaukee for two days of presentations, break-out sessions, and — because it is Milwaukee — baseball. The following reflects the presentations and discussions in Milwaukee, as well as TBR’s ongoing research around SoftwareOne and its peers in the IT services, cloud services and VAR markets.
Accenture and SAP Amplify the Value of the Ecosystem Through the Lenses of Compressed Transformation
/by Bozhidar Hristov, Principal AnalystCompounding the emphasis on the services and technology capabilities of Accenture and SAP at the Accenture SAP Leadership Council was a parade of client presentations that reinforced the ecosystem theme in large part through its ecosystem’s diversity, with clients representing the high-tech, manufacturing, pharmaceutical, telecom and utilities industries, among others.
Why Generative AI Should Be Top of Mind for Business Leaders
/by TBRTBR dives into predictions about generative AI and its very real disruptions: Today, organizations are exploring ways to leverage GenAI to optimize how they operate the front lines of their customer service processes via contact centers, an industry that currently employs over 11 million individuals; and tomorrow, the technology will provide an alternative to enterprises’ IT departments, which must frequently tap third-party services partners for custom software development, a market that was valued at nearly $25 billion in 2022.