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PwC Products: Not your father’s PwC
/by Patrick Heffernan, Practice Manager and Principal Analyst“Us disrupting ourselves” — PwC Digital’s journey to 2020 “In contrast to peers such as EY, which held an entire analyst conference focused on, and organized around, its technology consulting capabilities, PwC structured each of its client stories around the central business challenge, with the technology solution presented as only part of the successful outcome. […]
Wave of growth that will outpace prior estimates expected for cloud professional services market
/by Allan Krans, Practice Manager and Principal AnalystCloud professional services market overview Market overview Prior to the COVID-19 outbreak, the increasing complexity of enterprise hybrid and multicloud environments had already established a growing need for managed services and system integration vendors. Traditional deployment schedules and delivery timelines have been accelerated as the pandemic has created a short-term need to fulfill the demands […]
EY and technology: Embedding AI and moving beyond trust
/by Patrick Heffernan, Practice Manager and Principal AnalystTaking AI further EY’s “six habits” study provides detailed information and assessments of digital transformation leaders’ best practices as well as “actions for the boardroom,” such as “create a culture of continuous learning” and “embed innovation with corporate governance.” In previewing the study, TBR noted that the recommendations for boards to consider when accelerating AI […]
CSP IoT revenue growth will accelerate gradually through 2024 as more 5G use cases become commercially available
/by Steve Vachon, Senior AnalystAn increased focus on value-added services is necessary to maximize CSP IoT revenue as connectivity growth is limited by low ARPU connections IoT revenue is growing steadily but has yet to significantly impact CSPs’ overall financial positions TBR estimates global CSP commercial IoT revenue increased 20% year-to-year to $26.8 billion in 2019. Despite sustaining strong […]
SAP and IBM were prepared, responding rapidly, but are still waiting for COVID-19’s peak impact
/by Allan Krans, Practice Manager and Principal AnalystThe 1Q20 earnings releases of IBM and SAP offered the first glimpse into how COVID-19 is impacting IT vendors financially and into the strategies being used to respond. The two vendors are a positive litmus test for the rest of the IT industry, given their breadth of businesses and customer bases across geographies and vertical […]
Zoom videoconferencing booms amid COVID-19, but Microsoft and Google will win with broader SaaS
/by Allan Krans, Practice Manager and Principal AnalystZoom’s rapid adoption highlights security concerns; Microsoft and Google are better positioned Microsoft (Nasdaq: MSFT) and Google (Nasdaq: GOOGL) were relatively well prepared for the unexpected demand for videoconferencing, with global data centers and strong security measures in place, while Zoom’s security was not ready for the same scaling. There have been numerous reports of […]
IaaS and PaaS leaders maintain their current positions in the public cloud market but face mounting competition
/by Allan Krans, Practice Manager and Principal AnalystCoopetition is growing among vendors to outcompete leaders in the public cloud market, and customers have responded positively by integrating multivendor environments. TBR expects this coopetition will enable multiline vendors to attain notable growth, but likely not until roughly 3Q20, after the COVID-19 pandemic abates, as enterprises manage remote workforces rather than undergo vast integrations. […]
Security measures taken to combat impacts of COVID-19 on businesses will have long-term implications
/by Allan Krans, Practice Manager and Principal AnalystThe COVID-19 pandemic has unleashed an array of cyberattacks that threaten the health of our virtual systems, including but not exclusive to those in healthcare, banking and government agencies. Cyber criminals are capitalizing on widespread weaknesses with attack vectors in the form of spam, phishing scams, ransomware and malicious URLs. As the number of infected […]
2020 will be challenging for IT services vendors that are slow to adjust their business models to address rapidly changing market needs
/by Elitsa Bakalova, Senior AnalystIT services revenue will retain its low single-digit growth trajectory through 1Q20 before it begins to decelerate due to COVID-19 IT services year-to-year trailing 12-month revenue growth, at 2.2% in USD, was up 30 basis points sequentially in 4Q19 and down 400 basis points against the year-ago compare. During 4Q19, benchmarked IT services vendors continued […]
People and productivity: PwC’s approach to helping clients cope with COVID-19
/by Patrick Heffernan, Practice Manager and Principal AnalystWho is working from home? Do they have everything they need? Can they stay connected? Are they OK? Companies around the world have been struggling to answer those questions in recent weeks as the COVID-19 virus became a global pandemic and suddenly forced many workers, and their employers, to adjust to remote working. As human […]